Shanna Dawson Sacramento, CA 916-***-****

adc4kr@r.postjobfree.com

PROFESSIONAL SUMMARY

I am very goal oriented, organized, and confident in my skills. I am excited to learn about the tools that will provide me with the capability of achieving my goals. My goals are to build a professional network, strengthen my application materials, and be prepared for the interview process. I adapt to change well by adjusting to new surroundings with a positive understanding of why change is necessary. KEY AREAS OF EXPERTISE

Cashiering and Customer Service

● Maintained accurate cash balances for opening and closing procedures

● Processed sales and returns for cash and credit card transactions

● Proactively notified management of incidences of theft

● Answered customers’ questions in person and over the phone

● Directed customers to appropriate merchandise

● Assured that store was clean and organized

Restaurant Services

● Multi-tasked, based on service flows

● Ensured environmental cleanliness and safety for customers

● Prepped small dishes and specialty meals for a large number of dinners

● Cleaned back and front of kitchen

● Broke down and cleaned the machinery every night before closing General Labor

● Performed inventory for a large scale business to support relocation

● Assisted in operations for a printing department, quickly learning printing machines

● Worked on assembly line, managing assignments so that entire assembly line can keep going

● Performing janitorial services after large events like the state fair WORK EXPERIENCE

Mosaeic Cuisine Cook Sacramento, CA April 2020

Dollar Tree Cashier Woodland, CA 2015

Cracker Barrel Dishwasher/Backup Cook Boone, NC 2014 Labor Ready Temporary Positions Sacramento, CA 2005-2006 Excelsior Catering Chef Sacramento, CA 2004

EDUCATION AND TRAINING

Women’s Empowerment Job Readiness Certificate Sacramento, CA March 2019 Women’s Empowerment/Intel® Microsoft Certificate Sacramento, CA March 2019 Sacramento City College Funeral Services Major Sacramento, CA 2010 Mather Youth Academy High School Equivalency Mather, CA 2000-2004

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