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Customer Service Technician

Location:
Tucson, AZ
Posted:
May 07, 2020

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Resume:

Luis C. Ruelas Acosta *** W. Ohio Street, Tucson, AZ 85714 / 520-***-**** /

adc4k6@r.postjobfree.com

SUMMARY:

Telecommunications Technician with 5 years of experience in underground and aerial fiber communication infrastructure. Possess outstanding technical and bilingual written/verbal communication skills accompanied with a strong moral compass. CORE COMPETENCIES:

- Strong Interpersonal Skills - Detail Oriented - High Technical Aptitude

- Mindful of Schedules - Critical Thinker - Great Customer Service PROFESSIONAL EXPERIENCE:

ARIZONA COMMUNICATIONS EXPERTS Tucson, AZ Telecommunications Technician: 5 years (June 2013 to current)

- Involved with the first response team for Pima County's immediate network downtime recovery.

- Part of the aerial fiber support team for the City of Tucson.

- Primary technician responsible for installing and testing surveillance cameras throughout Pima County

. - Lead technician servicing clients in Aviation, Hospital, Government and University sectors. EL COYOTE AUTO REPAIR Tucson, AZ Automotive Technician: 3 years (May 2010 to June 2013)

- Contributed to repeat and referral business by utilizing strong customer service and problem solving skills.

- Remove and replace tires, struts, shocks and brakes.

- Repaired and replaced radiators and water pumps.

- Rebuild and Repaired engines.

EDUCATION/PROFESSIONAL CERTIFICATIONS:

-Cisco Certified Network Associate: April 28, 2020

- High School Diploma from Pueblo Magnet High School Issued: May 22, 2008

- OSHA 10 hour Issued: April 15, 2016

- Installing Premises Cabling Systems ACT 1 Issued: December 2, 2017

- Certifying and Troubleshooting Premises Cabling Systems ACT 2 Issued: December 2, 2017

- Aerial & Scissor Lift Safety Certification Issued: February 20, 2018 ADDITIONAL SKILLS:

- Mechanically inclined - Proficient in Spanish (verbal and written) - Innovative Solution Provider



Contact this candidate