RIDDHI THAKKAR

* ******* **. *********, ******* M9V1W3 • +1-647-***-**** • adc4gn@r.postjobfree.com

CAREER OBJECTIVE

To work in a firm with a professional work driven environment where I can utilize and apply my knowledge, skills which would enable me to grow while fulfilling organizational goals.

WORK HISTORY

Biomedical Engineering Technician (Volunteer), Jan/2020 – March 2020 (Temporarily stopped due to COVID – 19)

St. Joseph Health Centre -Toronto Ontario

Cleaning and performing preventive maintenance and then functional testing on patient care equipment such as Infusion pump, Vital Spot Monitor, Pulse Oximeter, Aspirator (Suction Unit) Patient Monitor, sphygmomanometer which are due for maintenance

Repairing and troubleshooting the medical equipment that are send for repair, replacing battery, changing parts and then performing functional testing on all devices that are repaired and fixed to make sure they meet the safety and technical standard.

Keeping the record of every activity such as performing preventive maintenance, replacing any parts or battery, repair, calibration etc.

Maintain safe work environment and adhere to privacy regulations.

Customer Service Representative, 10/2018- February 2020 (Temporarily Laid off)

Teleperformance Canada – Toronto, Ontario

Help customer with their inquiries related to getting product information, placing order, and billing inquiries, delivery of product, return and replacement, rescheduling the delivery.

Customer Service Representative, 05/2017 - 08/2018.

Hinduja Global Solutions – Windsor, Ontario

Hinduja Global Solutions is a third-party Call Centres for Rogers. My role as Customer Services representative was to sell cable internet and home phone package and if customer have all three we have to upgrade the package. Investigate and resolve customer inquiries and complaints in a timely and empathetic manner.

Recipient of multiple positive reviews acknowledging dedication to excellent customer service.

Medical Assistant, 04/2016 - 08/2016

Mangalam Information Technology – Ahmedabad, Gujarat

Obtained information about clients' medical history, drug history, complaints and allergies.

Collected all pertinent data and calculations to aid the physician in interpreting results.

EDUCATION

Advanced Diploma: Biomedical Engineering Technology, September 2016 - April 2018

St. Clair College - Windsor, Ontario.

GPA: 3.742

Bachelor: Biomedical Engineering, June 2012 – May 2015

L.D. College of Engineering - Ahmedabad, Gujarat

GPA: 7.13

Diploma: Biomedical Engineering, June 2009 – April 2012

Government Polytechnic Gandhinagar - Gandhinagar, Gujarat

GPA: 8.16

ACADEMIC PROJECTS

Worked on Digital Finger-tip Pulse Oximeter project which measures oxygen saturation in human blood in last year of diploma.

Worked on Concept of an Automatic Bone drilling machine which prevents the tissue from being drilled accidentally while drilling a bone with the help of density (measuring it constantly).

Worked on the project of Orthopaedic Drill with a Temperature Sensor which detects the temperature constantly at the drilling side to alarm the sensor when it exceeds the normal range to prevent bone death in the last year of my advanced diploma at St. Clair College.

SKILLS

Quick learner

Self-motivated, precise and dedicated

Ability to rapidly build relationship and set up trust.

Confident, determined and hardworking

Ability to cope up with different situations.

MS Windows proficient(MS Word, Power point Excel)

Creative problem solver

Medical terminology knowledge

Preventive Maintenance

Troubleshooting

Exceptional communication skills

Languages Known: English, Hindi and Gujarati.

ADDITIONAL INFORMATION

Can legally work in Canada.

Ready to relocate anywhere within Canada

REFERENCES

Available upon request

Contact this candidate