Manager Service

Position applied for:

Bellman, Doorman

Desired country:

Отметьте «+» желаемую страну(ы) трудоустройства

UAE

Dubai

Abu Dhabi

Qatar

Others

PERSONAL DATA

First and last name

ISLOM TURGUNBOYEV

Nationality, Gender

Uzbek, Male

Country & city of residence

(Uzbekistan, Gulistan) Qatar, Doha

Date and place of birth

02 September 1993 /Syrdarya

Age / Height / Weight

26

170

65

Status / Children

Single

No. Passport / Expiry

FA 0849017

08/11/2029

Health / Smoker

Excellent/No

Do you have work experience overseas? If yes, where?

No

2 - Average, not at ease communicating

3 - Good, can have a basic discussion

4 - Pretty fluent, comfortable and at ease

5 - Fluent, with excellent vocabulary

LANGUAGE

Written

Spoken

Understanding

2

3

4

5

2

3

4

5

2

3

4

5

English

5

5

5

Russian

4

4

4

Ukrainian

Other (please clarify)

ADDITIONAL INFO

Seminars, training, short courses and date attended

Have you ever worked with Fidelio or Opera hotel program?

(Only for reception positions)

Указывайте фактический опыт работы независимо от наличия записи в трудовой книжке,

начиная C ПОСЛЕДНЕГО МЕСТА РАБОТЫ, сверху вниз.

WORK EXPERIENCE

Position

Bell attendant

Company’s name

MANDARIN ORIENTAL DOHA

Period / City / Country

February 2020 - till now /Doha, Qatar

Responsibilities

Welcome and greet guests, escort guests to rooms.

Open doors and assist guests/visitors entering and leaving property.

Assisting guests regarding hotel facilities in an informative and helpful way.

Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.

Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).

Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval.

Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.

Arrange transportation (e.g., taxi cab, shuttle bus service) for guests/visitors, and record advance transportation request as needed.

Approaching guests and offering assistance in a professional and courteous manner

Help other employees in the department replacing them when necessary.

Transporting luggage to and from guest rooms before check in and after check out

Adhere to guest checking in and checking out procedures pertaining to baggage handling.

Keep the baggage room clean and in order before going off duty on each shift.

Upon arrival of newspaper, prepare and deliver them to the guest rooms as assigned

Knowing the requirements of the guests and trying to catering to their needs as to the best of my abilities

Promoting all Resort functions and facilities

Handling the cleaning practices in the lobby area

Other assigned duties

Position

Bell attendant

Company’s name

Miran International Hotel

Period / City / Country

July 2016 – October 2017/Tashkent, Uzbekistan

Responsibilities

Offer consistently professional, friendly, warm and engaging service

Ensure guests are greeted appropriately upon arrival in a warm manner

Open car doors for arriving and departing guests and escort them to the lobby

Control all guest car keys and ensure that cars are delivered within 10 minutes upon guest request

Forward all guest complaints or problems to the manager on duty

Ensure that an effective handover is made between duty shifts

Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times

Establish, promote and maintain good public relation while meeting or exceeding guest expectation

IMPORTANT INFORMATION

Minimum salary

Open

Parents (name, phone number)

I confirm that the information of application form is real:

Date: 06.02.2020

Contact this candidate