Customer Care Sales
Resume:
Armie
A.Sagang
Cashier cum
receptionist
Personal Data
Date of Birth:
21.09.1984
Phone:
Email:
armiesagang21@g
mail.com
Passport No.:
P7324571A
Visa Status:
Transferrable with
NOC
I am a Cashier cum Receptionist with 8 years of
experience in both retail and restaurant sectors.
My areas of expertise are customer care and cash
transaction handling. During my 8 years of
industry exposure, I have been successful in
handling multiple responsibilities energetically with exceptional customer care service.
Hence, as a passionate, outgoing, detail-oriented
quick learner I am looking forward for a suitable
position where I can contribute my knowledge and
skills while improving my abilities, especially in challenging environments.
EXPERIENCE
2014-Present Al Maharah Group of Companies, Qatar
Senior Cashier
During my tenure, I undertook the following roles and responsibilities:
Interact with customers and receive payment in various forms including cash, checks, credit cards, gift cards, etc
Complete other financial transactions for customers such as issuing receipts, completing refunds and exchanges, and returning change or credits as necessary.
Communicate effectively and professionally with
customers by greeting people, answering questions, providing information, assisting in transactions, and resolving complaints according to standard policies.
Utilize various devices such as point-of-sale systems, credit card readers, cash registers, and calculators to tabulate bills, calculate change, and create receipts.
Mentor, train, manage, and oversee junior cashiers as necessary by providing assistance during customer
interactions, verifying prices, and acting according to store policy.
Maintain checkout equipment by completing frequent cleaning and restocking of cash and receipt paper, and communicate with technical personnel when necessary to facilitate repairs and upgrades.
Skills Summary
Point of Sales
System usage
MS Office literacy
Excellent
Communication
Email:
armiesagang21
@gmail.com
2010-2012 G-World Golf and Group of Companies
Cashier cum Receptionist
During my tenure, I undertook the following roles and responsibilities:
Ensure that only club members with a valid membership are allowed to use the club's facilities.
Serve’s visitor by greeting, welcoming, and directing them appropriately.
To make sure that members files are up to date and that all requirements such as completely filled and signed application form, signed rules and regulations, pictures and passport copies are in the file.
To collect all payments made for services provided by the club either by cash, cheque or credit card. To also be familiar with all credit card accepted by the club.
Performs various clerical duties, utilizing standard office equipment top include screening incoming calls.
2009-2010 PMG Golf Course Incorporated
During my tenure, I undertook the following roles and responsibilities:
Assist supervisors with activities and special events as assigned.
Assisting supervisors on making reports such as stock requisition, staff daily attendance and inventory.
Perform related duties as required.
Operate telecommunication system by following manufacturer’s instructions for house phone and console operations.
Count money at the beginning of shift to ensure that all money are complete and with adequate change.
Received payments thru cash, checks, credit cards, vouchers or automatic debts.
Performs various clerical duties, utilizing standard office equipment top include screening incoming calls.
Take and deliver messages accurately and completely. 2007-2009 Verde Island Resort
During my tenure, I undertook the following roles and responsibilities:
Greet visitors appropriately.
Handling phone calls.
Ran register efficiently and kept line moving even on busy shifts to ensure customers were greeted promptly and served quickly.
Handling cash registers.
EDUCATION
2018 Vocational Advance Course in Fundamentals of Database Owwa, Doha, Qatar
2017 Vocational Basic Course in IT Computer Skills Owwa, Doha, Qatar
Tertiary Education Divine Word College of Calapan
High School Sacred Heart of Academy
Elementary Balete Elementary School
SPECIAL SKILLS
Point of Sales System Familiarity
Customer Oriented Marketing and Communications
Handling Product Orders and Inventory
Handling Telecommunication Equipment
Professional approach at all times
Able to handle pressure
Supply-chain support and supplies management
I hereby certify that all above mentioned details are true to hue best of my knowledge.
Armie A.Sagang
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