JORGE AGUIRRE ROMERO

EUROPE (Madrid)

Tel: +316********

Email: adc4a5@r.postjobfree.com

LINKEDIN https://www.linkedin.com/in/jorge -aguirre-romero- 37233245/

PROFESSIONAL PROFILE

Technical IT with over 10 years of career in multinational companies. Expert technical management and user support, compliance with deadlines and achieving maximum satisfaction. Experience in systems management, IT process optimization and the resolution of incidents. Professional with international profile and command of English. Skills: Liability Efficiency Adaptability Flexibility Work as a team and under pressure Problem-solving capacity Results- oriented

Very high capacity to learn new skills Advance skills of communication with very high responsibility with the costumers Total multicultural mind to work in other country Experience in different multinational companies and important in the sector. PROFESSIONAL EXPERIENCE

2019-Now (Amsterdam) IT Manager Support Office Around Town

- Responsible to provide support at the office and only responsible in the area of administration tools in Amsterdam, IT Manager to move all the settings in one office to and other office, all the IT equipment and services.

-Servers and configuration.

-Phones lines and numbers associated.

-Computer and all settings in the company in the users, more 50 users, On-site support area

-Virtual Rooms setup.

-Advance communication to Berlin team to find the solution and improve the service. Tool used during the project:

-Exchange admin console to create all the mailbox in the company and manage the settings in the right permissions.

-Active Directory to create the users and manage other duties of administration.

-Advance tools of administration by Cisco to manage the account in the Wi-Fi setup

-Amazon Web Services Integration Solution .

-Responsible to install the image and preparation in the laptops.

-Only responsible to manage the volume in the issues in the company.

-Responsible to path all the connection in the rack of communication in the phone’s lines and internet and at the same time to contact with the providers for the setup and the issues associated.

-PowerShell skills for the troubleshooting.

-Printer maintenance, toner and also issues in the network setup

-One Drive and SharePoint supported, issues and sometimes the area of administration.

-Support mobiles devices and setup, mail and corporative applications.

-Planification all the time to give ideas and improve the services.

-Duties and contact all the time to Germany and travel to improve the services in the company.

-Responsible to use advance tools to tracert the mails and the mailbox in the users

-Basic administration in the VLAN services.

-LOOKING TO CHANGE TO ONE IT COMPANY.

REASON TO CHANGE: Looking for one company in IT and improve my salary (important) according for my experience.

2017-2019 (Amsterdam) Freelance Contract European Medicines Responsible to provide support in the area of videoconference and at the same time to give support in the area of administration support in important application in the European Commission Support Level 2.

-Responsible to provide and maintenance the system operative in the audio-visual system.

-Responsible in the optimization in the technologies in the company in the audio-visual team.

-Advance knowledge in the area of administration with Active Directory and other powerful tools in the company.

-High level support in the second level with important costumers.

-Experience to contact with provider to find the best solution and the adaptation in the new product in the project with advance skills of communication.

-Experience in the area of testing to integrate the new technologies in the company. Technologies Used in the Project or Tools:

PowerShell by Microsoft

Linux support and knowledge experience.

Active Directory with Windows Server 2012.

Experience to provide support in projectors with different brands, Polycom and CISCO. Support in more 35 rooms to maintenance the equipment and the configuration. Advance skills to give the on-site support in the company. Experience in P1 Issues advance experience

Experience in 3 level support (Advance skills)

Handle mobile devices configuration, MDM and issues Work with Application Support teams and business users to assist with the issues and upgrades. Advance understanding of Active Directory to handle passwords and permissions in the domain. Advance skills in Office 365 and knowledge in Azure platform of service. Basic administration in the area of VLAN, s in the company, to create a logical network. Really basic skills to use the SQL server, I would like to use more this tool in one project.

Amazon Web Services integration in the infrastructure area Level Support 2 administration with Windows Server Experience in JIRA, ticketing tool, advance level of administration Experience to maintenance the equipment every day

Responsible in the broadcast and meetings equipment, CISCO and Creston panel NVX, s. Docker and Kubernetes integration experience.

Responsible to maintenance the servers and support in Adobe Connect and Skype for business meetings Responsible in the backups and have secure the information in the European Institution. Advance skills to resolve the issues in a few times with excellent feedback in the costumers.

REASON TO CHANGE: Finished project of Freelance with the European Commissions, 2 years. 2015 - 2017-AB-INBEV (LEUVEN, Belgium)

Company specialized in the alcoholic beverage sector and one of the most important companies in the sector. BUSINESS BEER AND ALCOHOLIC DRINKS (900 users to give the support and administration)

-Responsible for giving technical support to users. Responsible for managing users. Responsible to Support video conferencing systems. Responsible for remote support and coordinate solutions with other countries to improve the infrastructure of service, in charge of an advanced management it supports and support. Tools: Experience on-site support with issue in the 1 level and the 2-level support (administration) Experience in the area of administration with Active Directory with Windows Server 2012 Maintenance and support in the area of videoconferencing with CISCO and the schedule in the meetings.

PowerShell skills and experience by Microsoft

Experience in the in the last technologies integration, Docker and Kubernetes basic knowledge. Basic skills in the red hat OpenShift web integration administration. Advance skills administration in CISCO WIFI tools (user and temporal accounts) Knowledge in the area of troubleshooting in the network. Linux skills and support in the users, S. O .and experience to manage the server with the Commands advance level.

Experience to provide really good service and support in the VIP organization in the company. Good knowledge to support CISCO brand. Telepresence and sound equipment. Experience to use the Virtual Box for the virtual machines by Oracle. Advance skills to give the support in the telepresence by CISCO brands and Polycom equipment in the rooms, advance level required to maintenance this equipment. Advance skills give support Click share brand and the configuration in the workstation. Responsible to have updated all equipment with the last version in the drivers and have the best experience in the costumer.

Excellent capacity to resolve the issues in the company with excellent feedback in the costumers, one of the biggest companies 900 users in 2 buildings. REASON TO CHANGE: Project Finished

2013-2014 -BT (Madrid, Spain)

Leading multinational company in the sector IT.

TECHNICAL END SUPPORT AND VIDEOCONFERENCE SYSTEM

Responsible on the company to give support in the area of videoconferencing and improve the service. Tools:

Windows 7 experience

Linux Support

Windows Server 2012, Active Directory.

Experience to manage the admin tools in the WIFI in the company. Responsibilities to maintenance the equipment in the company. Advance skills in the scheduled in the meeting with different platform to connect.

Skype for Business and Adobe Connect Meeting tools. Experience in the TP by Cisco Brand and Polycom

Notable achievements:

-Experience in one of the most important companies in the sector IT in Europe. 2007-2012 BBVA (Madrid, Spain)

Leading financial institution in the Spanish market. TECHNICAL SYSTEMS WITH MANAGEMENT FUNCTIONS

Working during 5 years in the BBVA, one of the most important companies, with more 500 users in via De Los Poblanos Madrid, really high capacity of resolution with all claims of issues and at the same time with tools of administration, in the next step I, ll details all the technologies issued in the project and in the company.

1-Full on-site support in the two buildings, (more 900 users in the company), also the sector of brokers.

1-All claims of software in the company also in the banking area.

-Office 100% support remotely and on site.

-Responsible to provide the administration area (CISCO, Active Directory, WIFI Admin)

-Responsible to maintenance the video-conferencing system 100 operative.

-Responsible to provide support in the portable devices all brands (Android and IOS all version) also tablets.

-High to adapt the support for the best experience to the users.

-5 years in banking area.

ACADEMIC TRAINING

2005-2007 -BACHELOR GRADUATED NATURAL SCIENCES

2007-2009 -TECHNICIAN IN TELECOMMUNICATIONS SYSTEMS AND COMPUTER 2007-2009 -TECHNICIAN OF NETWORK SECURITY CISCO

TEMPORAL PROJECT

Acens 2006-2007 Helpdesk Support (7 Months)

Duties or responsibilities in the temporal project. 1-Support in the first level configuration and second level support administration with the Active Directory and other tools. 2-Support and solve the question from the costumers with the corporate mail in the company. 3-Trobleshooting in the area of configuration in the Hosting Service. 4- Support remotely to solve the issues in the costumers. COMPUTERS KILLS

-Exchange Admin Server

-Basic knowledge in the area of administration the VLAN

-On Site Support 7 year of experience.

-Active Directory Administration with Windows Server 2012

-SharePoint administration interface.

-Docker

-PowerShell

-Windows 10 and all the previous versions

-Experience in IOS and Android Support

-Experience to maintenance the video. Conferencing system (CISCO and Creston)

-Experience to remotely support and Support Now.

-Experience to use remotely app, TeamViewer and another like Team by Microsoft.

-Experience with Apple and MAC support.

-Experience working in the best companies in the sector IT.

-Amazon Web Services Integration (AWS), Basic level

-VMware integration and Virtual Solution, Server Solution and Computer Virtualization (Virtual Box) Advance Skills of administration:

Active Directory administration with the users and permissions Exchange Admin Console with the mailbox and permissions Basic administration in the SharePoint Server

-Experience in MAC Support Product

-Experience in Linux Support Operating System

-7 year working in international projects across the Europe

-More than 10 years in the sector IT services. One of my hobbies

-SKILLS: VERY HIGH CAPACITY TO LEARN the best that I have … COMPLEMENTARY INFORMATION

Languages English, Advanced C1 Spanish mother tongue French, B2 LINKEDIN https://es.linkedin.com/pub/jorge-aguirre-romero/45/332/372 MOTIVATION LETTER JORGE AGUIRRE ROMERO

Hello my name is Jorge, I have 10 years of experience in IT, I am very happy to share my CV and my experience during my career and my life, in reference with my experience in different companies I can said for myself that I am very responsible and very proactive in my job all time, I am learning all day’s new technologies to share my knowledge in the position or job with my colleagues, I have worked in very important companies in the sector IT, in Spain and Netherland and now I am looking for one change in my career in Amsterdam.

According for the specifications in the offer in reference with my experience in the sector I can said that I have the experience for this position and I would like to share my knowledge and abilities in the project, I have positives recommendation in projects, I have very good capacity to learn and very good skills to get a resolution in the problems, not only in the job also in my life, important point, also the emotional intelligence is very important for a very good worker. I am positive and I love the communication with the people and learn new skills, I have very good predisposition to learn and also many years in the sector, this mix is perfect to share and get a positive feedback in the costumers, also the aptitude is very important to do a very good job in one company also I have a very good social life outside of the job and I love sports.

With this motivation letter I would like continue with other interview and share my personals aptitudes and also my skills, I am very motivated to start in Amsterdam very large career during many years of my life and get very high position in one company, is my dream and my objective in 5 years more and less, also the abilities that I consider the most important in the job is the creativity to find the resolution for different ways, young ideas to renew the company and the talent, to improve day per day the conception in the new technologies and the way to apply, this point in my opinion is the very important, make the difference to get new objectives and original ideas with the creativity, other skills so important in my opinion is the proactivity and skills to initiatives the resolution in the problems and issues and cooperate at the same time with other members in the group of job.

This one is the resume of my ideas and way to work in one team but also alone in the resolution, I love my job and IT, the only way to do a perfect job is when you love your job, is my favorite sense and is complete truth, if you work with passion is not a obligation is a hobby, experience demonstrable in the best companies in the sector with positive recommendation in Holland, available to travel to other countries for job. JORGE AGUIRRE ROMERO

Technologies used in projects and interested technologies for me to use in my next project or job

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