Annalissa Michael-Gilbert

Toledo, OH *****

304-***-****

adc419@r.postjobfree.com

EDUCATION

**** ********** ****** *******

Certification for Esthetics

****-** **** ***** ********* and Technical College Certification in Dental Assistant, 2013

Certification in Medical Billing and Coding, 2014

2011-14 West Virginia University: Potomac State College Associate degree in Arts and Sciences

EXPERIENCE

2016-Present Glamour Artistry

Business Owner. Traveled as a makeup artist. Developed excellent customer relationships. Performed professional quality makeup application. Performed consultations for skincare and makeup services. Executed marketing strategies through social media, building a website, and vendor shows. Confidently educated clients in services and products. Demonstrated independence and time management skills while still holding a full-time job.

2015-Present European Wax Center

Wax Specialist. Performed basic and advanced full body waxing for guests. Maintained professional and confidential relationships with guests. Consistently up-sold services and products. Reached the number two position in the corporation of 75,000 employees for selling the most products. Consistently retained guests through pre-booking services. Educated guests on waxing methods using the European Wax Center retail product line. Maintained a fully stocked back bar with impeccable cleanliness. Customized personal skincare routines for clients. Maintained self-education of product line. Assisted coworkers on sales, stock inventory, and answering customer inquiries. Helped plan events to drive business, bring in new clients, and build sale. 2015-2016 Massage Envy

Esthetician. Maintained professional and confidential relationships with guests. Consistently up-sold services. Sold custom-fit products to guests after a service. Performed professional quality facials with Murad skincare line. Consistently retained guests through pre-booking services. Educated guests on Murad skincare lines and other services and products. Maintained a fully stocked back bar with impeccable cleanliness. Assisted coworkers on sales, stock inventory, and customer inquiries. 2013-2015 Tractor Supply

Sales Associate. Appropriately directed and responded to phone calls. Greeted and acknowledged all customers in a friendly manner. Ensured a positive experience from first point of contact to final check out. Executed detailed plan-o-grams. Stocked and front-faced shelves. Unloaded new shipments into the store. Helped customers with product knowledge. Focused on commitment to customer service. Worked as a cashier.