Business Analyst

Ede Osagie

adc40h@r.postjobfree.com Tel: 289-***-****

PROFESSIONAL HIGHLGHTS

● Expertise in Business Improvement Process, Change Management, Software Implementation Projects (Customer Relations Management, Marketing Analytics, Enterprise Information Management and ERP business areas)

● Comprehensive knowledge of Project Management, System Development Life Cycle (SDLC), with engagement in all phases from Requirement Analysis/Design all through to Development, Testing and release

● Well skilled in Agile, LEAN, TQM, RUP and Waterfall methodology, including utilizing Scrum and Kanban

● Well rounded in producing business requirements, functional requirements, preparing business cases, stakeholder analysis, feasibility analysis, design documents, training strategies and user documentation including Business Requirement Document(BRD), System Requirement Document(SRD) and Cyber Security

Auditing

● Skilled in writing test strategies, including test cases and test scripts and performing User Acceptance

Testing(UAT), post implementation testing and System Change Request

● Expertise in Stakeholder Management, conducting research, facilitating JAD sessions, walkthroughs, GAP

analysis, SWOT analysis, ROI analysis, cost benefit/financial analysis and creation of RFI, RFP’s and RFQ’s

● Skilled in transforming requirements to technical specifications and possess vast knowledge and experience in

process improvements and cost elimination.

● Expertise in Visio, utilizing end-to-end process mapping, data mapping and modeling, use cases, creating user

documentation and training manuals

● Strong organization, leadership and business strategy skills and possess excellent writing skills

● Excellent work ethic, detail oriented with strong problem-solving, communication, interpersonal and teamwork

skills

AREAS OF EXPERTISE

Requirement Gathering & Documentation

Regulatory Compliance

Strong Negotiation skills

Policy & procedure writing

Investigative & research skills

Pricing strategy

Strong Quantitative analysis skills

Data Privacy

Project & Product management

Business Intelligence & Data visualization

Sound Judgement

Detail Oriented

Prioritizing & Multitasking skills

Written & Verbal communication skills

Problem Solving skills

Statistical & Business analysis

SDLC & Agile Experience

Deadline Oriented

Adaptive & Fast learner

Excellent Presentation skills

High Ethical standards

Remediation

Strong Organizational skills

Technical Proficiencies Include: MS Office Suit (MS PowerPoint, Advanced MS Excel, MS Word, MS Outlook), Blue print, Python and R, Axure, Microsoft Dynamics, SAP, Javascript, Oracle, QlikView, Lotus notes, snag it and Tableau

PROFESSIONAL EXPERIENCE

Business Analyst, Scotiabank October 2018 – December 2019

Actively conducted daily stand ups and scrum meetings, participated in planning sessions and product backlog refinement

Updated dashboards/visualizations/reports in BI tools such as Power BI, SAP Analytics cloud, Salesforce/SFDC, JIRA and Excel

Translated business needs into comprehensive business requirements which can be communicated and understood by the project team members

Collaborated cross-functionally with technology and business stakeholders to drive, track, and resolve all aspects of regulatory compliance readiness and procedures as it relates to testing that ensure effective regulatory practices;

Documented Use cases utilizing MS Visio and prototype to evaluate the needs, and check the feasibility of systems implementation

Reviewed cross-functional business processes, identified gaps and proposed remediation

Facilitated the development of solutions that combined knowledge of particular business processes and issues, technological options and process facilitation techniques

Facilitated interviews, focus groups and job shadowing with internal staff and stakeholders to better understand their challenges and capture the business processes

Documented key metrics and measures for analytical reports, creating mock-ups and streamlining reporting requirements for business stakeholders

Used the guidelines and artifacts of the Agile methodology to strategize the implementation efforts in different iterations and phases of the Software Development Life Cycle

Assisted the testing team to develop test strategies and test plans to execute test cases, performed system and integration testing along with testers

Created applications for MS Office and SharePoint using VBA and JS

Supported colleagues to address SharePoint access control issues and other common driven issues

Provided input and recommendations to various pre-existing product offerings and executed pricing projects and initiatives

Worked with business stakeholders and SAS team in tuning-scenarios to identify new patterns of suspicious transactions and recommend risk ratings

Business System Analyst, Equitable bank, Toronto, Ontario August 2017 – September 2018

Elicitation and gathering of requirements, drawing AS IS and TO BE process flow, conducted requirements section, drafted the requirement management plan

Conducted interview and job shadowing sessions with stakeholders for better understanding of the business processes

Administered IBM Websphere application server software

Consistently monitored the progress throughout the project and gave a detailed report of the progress to identified stakeholders and subject matter experts

Technical experience designing, building, testing, deploying and supporting the technical. Components required for successful IBM Maximo solutions

Data gathered from remediated application groups was documented in excel format with relevant field feeds for on-boarding on DCIW

Experience in executing test plans and test cases from functional testing to User Acceptance testing and tracking and eradicating impediments

Prepared monthly reports on key performance indicators for business teams to track the progress and performance of the projects

Carried out feasibility studies of groups affected in the scope of the project

Designed screen mock ups, wireframes and GUI requirements

Works in close collaboration with clients, business partners, solution architect and developers to ensure consistent understanding of business processes and requirements.

Documented the cost and benefit analysis

Assisted with tasks and deliverables related to System Development Life Cycle phases for package and custom solutions.

Managed project deliveries to ensure they remain on track and communicated risks and impacts and propose risk mitigations options, considering business implications.

Developed definitions of business requirements

Lead information gathering and analysis activities by eliciting the details of user requirements

Collaborated with technical specialists to propose solutions to business problems

Developed UI (User Interface) through E-form mock ups to initiate automation processes that will be on-boarded due to the integration of the systems.

Business Analyst, Meadowvale Toyota, Mississauga, Ontario September 2015 – July 2017

Eliciting user requirements by conducting interviews, focus groups and job shadowing with stakeholders and internal staff to better understand user challenges and perform root cause

Applied re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches

Supervised the creation of the user training manual application, training sessions and cheat sheet

Developed strategies, prepared business cases and cost benefit analysis, and conducted feasibility studies for business IT initiative

Provided detailed specified documentation such as Business Development Requirements, System Requirement Specification and Functional Requirement Document with the business requirements gathered and user expectations

Worked with internal and external users to accurately gather and interpret requirements /specifications and translated them into technical and Web /UX design solution

For solutions and procedures of the different CRM, search criteria and retrieval system, performed risk and gap analysis

Liaised with the business system support analyst to effectively communicate impacts of system changes

Investigated defects/inquiries to determine root cause and provide recommendations for resolution

Acted as a liaison and strategic partner with vendors, corporations and other company divisions to define business processes

Attended and participated in project meetings, facilitated project status meetings; tracked project status as required for BA activities.

Investigated and documented project issues and detailed requirements.

Frequently interacted with IT staff including business area management, portfolio managers, vendors, consultants and other contractors.

Represented IT Business Analysists with clients to gain clear understanding of project scope and requirements.

PROFESSIONAL DEVELOPMENT

EDUCATION

University of Toronto

Bachelor of Arts Degree

ADDITIONAL TRAINING/CERTIFICATIONS

Certified Business Analysis Professional In – Progress

ACAMS Foundational course

Small Business Certification

Investment Funds In Canada (IFC)

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