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Employee Relations Manager

Location:
Manasquan, NJ
Posted:
May 06, 2020

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Resume:

Rosemarie Marotta Belmar, NJ ***** 732-***-**** adc3u8@r.postjobfree.com

SUMMARY

Masters level management professional with an extensive background in health and hospitals, property and hotel management, real estate, and program optimization. Able to take initiative, multi-task, and problem solve. Highly organized, internally motivated and trustworthy with a commitment to bringing integrity and competence to all settings.

PROFESSIONAL EXPERIENCE

Big Brothers Big Sisters, Toms River, NJ December 2018 - Present

Program Director

Oversight of all community based and site based programs. (inquiry, intake, interview, enrollment, match meeting, support, intervention, and reporting)

Network, secure, and integrate new school based programs (written contracts)

Conduct staff trainings/ meetings/weekly supervision/ speakers

Monitor program compliance through quality assurance process

Complete all surveys within designated time frames

Prepare reports, submit to Executive Director

Design and distribute monthly newsletter

Manage the Remind application

Supervise and coordinate all community events/ Partner agency resource tables

Board member “Community that cares”

Member of JBJ Soul kitchen focus group

Liaison for Internships

Bigs in Blue recruitment organizer/ Match coordinator

Plan, organize, and staff agency events

Attend workshops and conferences

Program Manager Certified

Match force super user

Oversee Department of aging employee’s, volunteers, and PIC workers

Coordinator of Ocean county college tours/ Vocational school coordinator

Family resource Coordinator

Integral in rebranding effort

Critical involvement in positive audit results. Notice of compliance

Represent the agency when needed at public events

Rural Initiative representative

Coordinated and assisted school based programs (September)

Liaison to the YMCA, Bowling, and A Need We Feed

Keller Williams Real Estate. Toms River, NJ

Realtor, Real Estate Sales Associate November 2018 – Present

Responsible for all aspects of Real Estate sales/ Rentals/ CMA’s

Renters Warehouse, Audubon, NJ

Property Manager July 2017 – October 2018

Manage daily operations for high volume residential property management and leasing company; oversee a portfolio of 400+ New Jersey-based properties (many of which were VIP clients)

Conduct contract and lease negotiations, draft and distribute necessary documentation, and ensure completion and accuracy of documents; record transactions in App-Folio software

Serve as a liaison between homeowners and tenants; provide conflict resolution and foster communication

Certificate of occupancy procurement, rent collection, turnovers, make readies, and inspections (SNAP INSPECT)

Procure all vendors and subcontractors, provide project approval, and create maintenance work orders for repairs, landscaping, and snow removal ( Managed vendor data base )

Create online marketing and advertising material; perform analysis of market trends and campaigns

Maintain and update Salesforce, Dot loop, Rent Feeder, TREND, and other multiple listing and informational databases

Key Accomplishments

Developed and implemented a comprehensive system of records, books, accounts, and payment information to streamline internal processes

Glen Kelly Real Estate, Beachwood, NJ

Realtor, Real Estate Sales Associate March 2015 – December 2017

Communicated with property owners to advertise services and solicit potential property sales listings

Compiled detailed listings of available rental properties

Advised clients on market conditions, prices, mortgages, legal requirements, and related matters

Maintained current real estate market knowledge through the review of property listings, trade journals, and relevant literature and by attending conventions, seminars, and staff and association meetings

Performed on-site property assessments to determine features and benefits for client showings

Developed networks of attorneys, mortgage lenders, and contractors for client referral

Generated lists of properties that were compatible with buyers’ needs and financial resources

Performed property comparisons and analysis to determine competitive market pricing

Promoted sales of properties through advertisements, open houses, and participation in multiple listing services

Greater Trenton Behavioral Health, Trenton, NJ

Vocational Specialist March 2014 – March 2015

Facilitated all aspects of case management

Utilized interviews, case studies, observational techniques, and other assessment methods to obtain information about clients

Consulted with industry professionals to discuss therapies, treatments, counseling services and techniques, and to share occupational information

Referred clients to specialists and other institutions for non-counseling treatment

Generated DVR referrals

Collaborative Support Program, Freehold, NJ

Enhanced Services Coordinator January 2013 – December 2013

Executed daily operations of residential supported housing

Wrote, designed, and produced medication policy

Studied and analyzed member and community needs as basis of program development

Trained staff in progress note writing, documentation creation, and activity log requirements

Supervised and managed all enhanced services staff and team of paraprofessionals

Structured and maintained three group residences

Key Accomplishments

Instrumental in multiple nursing home placements, and staff training

Easter Seals, New Brunswick, NJ

Per Diem Life Skills Coach March 2011 – January 2013

Reviewed client information to evaluate and assess physical and mental conditions

Developed and implemented treatment plans based on clinical experience and record review

Monitored clients’ use of medications

Counseled family members to assist them in understanding and supporting clients

Guided clients in the development of coping skills and strategies

Evaluated the effectiveness of counseling programs and clients’ progress in resolving identified problems and moving towards defined objectives

Counseled clients individually and in group sessions, to assist in overcoming dependencies, and forming vocational goals

Encouraged clients to express their feelings and discuss life events; guided the development of insight into illness and recovery

Acted as client advocate to coordinate required services and to resolve crisis with accepted interventions

State of New Jersey, Trenton, NJ

Supervising Vocational Rehabilitation Counselor March 1986 – March 2011

Analyzed internal processes and implemented procedural and policy changes to improve operations

Developed a newly designed vocational department; wrote, designed, and produced vocational manual

Governed 42 employees; managed all scheduling, supervision and training, hiring and termination, payroll, employee relations issues, conflict resolution, team building, and compliance with all outside agency requirements

Secured contracts for vocational department; monitored incoming and outgoing product for accuracy and quality

Conducted classes to educate staff on policies and procedures

Participated in architectural and engineering planning and design, including space and installation management

Trained and managed work activity center and documented activity improvements

Served as project manager on business center site, beauty salon, and learning center

Developed and designed a system for wheelchair grounds transportation

Oversaw maintenance and repair of machinery and equipment; acquired and distributed supplies

Supervised and managed greenhouses, performances, and formal events

Directed projects to improve efficiency and ensure that facilities met environmental, health, and security standards, and complied with OSHA, JCAHO, CMS, DOJ, DOL, and other government regulations

Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency

Structured and maintained daily statistics, set department goals and deadlines, and spearheaded responsible fiscal management

Directed and coordinated the supportive services for the learning center

Monitored facility to ensure safety, security, maintenance; conducted audits as indicated

Served as a liaison from the rehabilitation department at all hospital-wide meetings

Planned, administered, and controlled budgets for contracts, equipment, and supplies

Key Accomplishments

Instrumental in developing a small business center primarily as a training opportunity for patients, subsequently reducing costs for the hospital

Throughout career, developed, designed, and implemented multiple small businesses in multiple state hospitals

Initiated a transportation system for wheelchairs within the state hospital

Successfully secured the only statewide use of DVR assessment within the hospital setting

EDUCATION

Fairleigh Dickinson University, Madison, NJ – M.S., Hospitality Management

City University of New York, Staten Island, NY – B.A., Psychology

LICENSES & CERTIFICATIONS

Human Resource Development Institute, Trenton, NJ – Certified Public Manager Certification

NJ Real Estate License, 2015 – Present

COMPUTER SKILLS

Microsoft office suite

Salesforce, Dot loop, Rent Feeder, TREND, App-Folio, DocuSign, Snap Inspect, and MLS



Contact this candidate