Security Guard

CURRICULUM VITEA

BIOLOGICAL DATA

Sur Name: RUHINDA

Other Names: EMMANUEL

Date of Birth: 23rd FEBRUARY 1995

Nationality: UGANDAN

Marital Status: SINGLE

Religion: CHRISTIAN

Mobile number: +971*********

Email adc3t3@r.postjobfree.com

CAREER PROFILE

A result oriented, thorough, hard working person and an effective team work builder with a high degree of self motivation and advanced level of professionalism. An emotionally mature self aware person, who always seeks to learn, grows, relate to and foster trust with all. EDUCATION

Uganda Advanced Certificate of Education

JOB EXPERIENCE

Position : GUEST RELATIONS ASSISTANT

Year : 2013 - 2014

Employer: IMPERIAL RESORT BEACH ENTEBBE- UGANDA

Responsibilities

● Provide upscale guest service experiences for clients throughout their stay

● Ensure clients are properly greeted upon their arrival

● Monitor daily bookings and ensure assigned rooms are prepared prior to check-in

● Coordinate luggage collection and storage, listen to and resolve complaints

● Oversee check-in and check-out procedures, including reservations and financial transactions, Promptly address guests’ requests, like in-room dining

● Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services

● Coordinate and manage communication between guests and staff and follow up to ensure customer concerns are resolved

● Inform clients of our hotel services, including breakfast and dining options

● Promote all hotel amenities, conveniences and programs offered

● Ensure guest relations team (including Receptionists and Concierges) comply with all standards and operating procedures

● Appraise team’s performance and produce regular reports

● Liaise with Housekeepers and Wait Staff to provide an overall comfortable guest experience, Examine daily duties, assign tasks and check on progress

● Analyze customer feedback from hotel guest book and online reviews and suggest ways to improve ratings

● Recommend local tourist spots, including places to dine, shop and sightseeing.

● Establish friendly relationships with regular hotel clients Position : SECURITY GUARD

Year :2014-2017

Employer: KK SECURITY

THE KK GROUP OF COMPANIES,

KAMPALA, UGANDA.

Responsibilities

● Maintaining security at important entry points by observing and controlling access at the entrance

● Politely welcome visitors into the premises in accordance with the rules and regulations of the premises

● Regular patrolling to ensure maximum security of the premises

● Attending to any emergency security alarms and distress calls

● make use of detecting devices to screen individuals to prevent passage of unwanted items into the premises

● Undertaking any other assigned duty by management Position : SECURITY GUARD

Year : 2017 - 2019

Employer : POWER SECURITY SERVICES,

DUBAI.

Responsibilities

● Maintaining access control at the entrance of the premise in order to avoid loss of property and deter criminals from entering the premise

● Politely welcome visitors in accordance with the security rules and regulations of the premise

● Regular and timely patrolling of the premise to maintain maximum security of the area and avoid damages by detecting any mechanical electrical and plumbing faults in the premise

● Attending to emergency security alarms and all distress calls as well carry out evacuation incase of any emergency in accordance with the rules, procedures and policies of the management

● Preventing intruders from entering the premise or from straying in prohibited places

● Preparing reports on daily activities and irregularities that happens within the premise

● Undertaking any other assigned duty by management SPECIAL SKILLS

● Verbal and written communication

● Emergency response skills

● Relationship building and management

● Computer knowledge (Ms office)

● Files and records management

● Attention to detail

● CCTV operations and monitoring

PERSONAL COMPETENCE

● Result oriented and focus on set standard for job fulfillment

● Self motivated and confident

● Giving timely feed back

● Vigilance / environmental awareness

● Flexibility

● Able to work independently and under minimum supervision HOBBIES

● Listening to music

● Traveling

● Physical exercise(martial arts,swimming)

● Basketball

● Reading novels

LANGUAGE

● English

● Swahili

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