Manager Assistant

KEESHA ADDISON

**** *******

Memphis, TN ***** 901-***-**** *********@*****.***

SUMMARY

To obtain an administrative position with an organization that promotes internally. I am seeking an opportunity to both reinforce and contribute to on-going team and company growth utilizing: my extensive customer service background, advanced computer skills and my ability to precisely utilize and execute office management applications and techniques. I am priority driven, timely and results-oriented, consistently delivering completed projects of the highest quality.

COMPUTER SKILLS

Software

·All Microsoft Office Applications and versions, IMFIRST (internal work order processing system), and all versions of Windows

EXPERIENCE

2012 - 2014

Configuration Operations Specialist, Ingram Micro

·Beginning as a data entry operator in 2012, I was primarily responsible for report generation, 10-key by touch for data entry and tracking and order processing.

·When promoted (after only one year) to team leader, in addition to my other tasks, I was then responsible for coordinating work projects with the tech department in order to maintain productivity on various special accounts. Months later, I was again promoted to Configuration Operations Specialist. In this role, I am tasked with managing work flow of orders as well as inventory control, and various problem solving in order to maintain quality productivity within the organization. Additionally, I assist with training and developing new associates within my department.

2006 – 2012

2004 – 2006

1999 – 2004

College Student/Full-time wife & homemaker

Accounts Receivable Coordinator, Account Temps (ServiceMaster)

·Responsible for appropriately posting payments from customers for Teminix services. Managed daily production via excel spreadsheet and produced client service reports (regularly) for upper management.

On-site Assistant Manager, Volts Services (FedEx)

·Responsibilities included timesheet maintenance, creating data reports, assisting with data and 10-key entry to increase and more effectively manage work volume, creating weekly production reports, coordinating team meetings and training and/or hiring new and returning employees.

EDUCATION

2006-2010

AABA (Associate of Arts in Business Administration, Strayer

1996

H.S. Diploma, Craigmont High

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