Admin Officer, Operation Manager, Branch Manager
Resume:
P.Manikandan
Srinivasa Achary Street,
Perambur,
Chennai – 600011.
Mobile: 709-***-****.
Email ID: adc3ii@r.postjobfree.com
OBJECTIVE
To work in a challenging and learning environment, this would give me a chance to showcase my knowledge and skills to the fullest extent, propelling the company and me to greater heights.
EDUCATIONAL QUALIFICATION
Master of Business Administration (HRM) Degree in Annamalai University, Chennai. Secured an Aggregate of 59% in the year of 2011.
Bachelor of Business Administration Degree in Annamalai University, Chennai. Secured an Aggregate of 54 % in the year of 2009.
Diploma (Hospitality Management) in Canan School of catering and hotel management Educational Institute of AHLA, U.S.A, Chennai. Secured an Aggregate of 85% in the year of 2006.
Diploma in Sanitary Health Inspector in Bharat Sevak Samaj, New Delhi, Chennai. Secured an Aggregate of 90% in the year of 2013.
PROFESSIONAL CERTIFICATION
Certified A+ (Hardware Networking), N+ (Advanced Networking), & CCNA (CISCO Certified Network Associate) from HCL CDC, Chennai.
SOFTWARE SKILLS
Operating Systems : Windows 98, 2000, XP,MSW7,8
Publishing : MS-Office
WORK EXPERIENCE
1.Vizyon Eye Care Hospital in asso. with Vasan Eye Care Hospital, Chennai.
Duration : September 2019 to Current date
Designation : Operation Manager
Branch : Valasaravakkam.
Roles and Responsibilities
Providing efficient patient care by maintaining good hospitality and rapport with patient with smile and service minded attitude.
Coordination for free camp like internal marketing to promotes higher business to the branch and by way of attracting more patients more over I use to monitor the OP patients and there welfare.
Improving and increasing the turnover of the branch each month by doing tit-up and regular camps in nearby Schools, Banks, Corporation Staffs.
2. Dreams Eye Optical, Chennai.
Duration : September 2019 to January 2020
Designation : Optical Executive.
Job Type : Part Time
Roles and Responsibilities
Maintaining and growing sales in the Optical Division of the Sales Department.
Reporting directly to Senior Sales Manager.
Maintaining and expanding customer base via doing regular camps.
To provide quality personal service while satisfying the needs of For Eyes customers through the sale and dispensing of eyeglasses, non-prescription sunglasses.
Arranging Eye Doctor if necessary.
3. Jayammanyavar Healthcare Limited, Chennai, India.
Duration : October 2018 to September 2019
Designation : Administration Officer.
Roles and Responsibilities
So far the expenditures are debited on the daily cash collection after that it was stopped and the daily cash collection credited to bank account as per my instructions.
The vehicle drivers had the practice of making long trip instead of short trip while picking / dropping staffs / goods etc which was found by me and controlled by that lead less fuel consumption more profits to the Organisation.
By this way of time management more patients are attracted and proper treatment given in right time.
I found in the bank transaction there was mistakes happened and rectified by me and brought notice to proper authorities i.e while making the payment to the vendors through cheque / NEFT twice payment were made to the same persons by error.
Proper submission of expense bill to accounts. Prepare regular reports on expenses.
Answer queries by employees and clients directly or to over the phone call.
Coordinating activities between various department, doctors, nurses and other health care professionals in the hospital to provide better care patient.
Supervise daily administrative operations.
Supervising the work of front office team.
Monitoring attendance and ensuring regular updates in the time sheets of employees.
Ensure availability of all material and information required for the functioning of hospital.
Interaction with patients and patient attenders and support in clarifying their doubts and queries.
Monitoring expenses pertaining to their branches and maintaining them within the budget without compromising on customer service.
Vehicle movement register monitoring and vehicle maintenance.
4. Vasan Eye Care Hospital, Chennai, India.
Duration : August 2014 to August 2018
Designation : Operation Manager as well as Centre Head
Branch : Adyar.
Roles and Responsibilities
Providing efficient patient care by maintaining good hospitality and rapport with patient with smile and service minded attitude.
Coordination for free camp like external & internal marketing to promotes higher business to the branch and by way of attracting more patients more over I use to monitor the OP patients and there welfare.
Managing staffs with regards to role and responsibility of each staffs with their respective departments and also solving their issues at the time of crisis.
Daily updates of patient counts along with revenue & Number of Doctors on Duty to the senior corporate officials.
Improving and increasing the turnover of the branch each month by coordinating with team of Doctors and co-workers including optical team.
5. ACS Medical College & Hospital, Chennai,India.
Duration : July 2009 to July 2014
Role : Co-ordinator / CMCHISTN Insurance
Roles and Responsibilities
Maintaining Monthly Report on Daily Basis.
Organizing Medical Health Check-up Camp, Tie-Up New Companies.
Collecting Tie-Up Reports from In Patient and Out Patient Department.
Sending Preauth documents and Claims documents in CMCHISTN (Govt Insurance).
6. Sparsh BPO, Chennai, India
Duration : August 2008 to August 2009
Role : Executive – Customer Care
Project : Aircel
Roles and Responsibilities
Solving Customer queries using my technical and analytical skills.
Guide the customer to the right department and in solving their network issues.
Check with the customer whether the problem is solved.
Troubleshoot the SIM Card problems.
7. Apollo Hospital, Chennai, India
Duration : August 2006 to June 2007
Role : Supervisor – Housekeeping
Roles and Responsibilities
Supervise whether my subordinates are handling their works properly.
Check with the patients whether they have any issues regarding the housekeeping department.
Collect their reviews and work towards the housekeeping department goals.
PERSONAL PROFILE
Father’s Name : A.Palanivelu.
Date of Birth : 29th March 1988.
Gender : Male.
Status : Married.
Mother tongue : Tamil.
Nationality : Indian.
Religion : Hindu.
Languages : English &Tamil.
DECLARATION
I hereby solemnly affirm that all the information furnished above is correct to the best of my knowledge and belief. I assure that I’m willing to carry out any responsibility bestowed on me to fullest satisfaction.
.
Regard
P.MANIKANDAN
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