Veronica Taylor, LSSGB

Implementation Consultant II

*** ********* ***** *.*.

Marietta, GA 30064

404-***-****

adc3ca@r.postjobfree.com

PROFILE

• Over ten years of IT Consulting / Business Analyst experience and 5 years of Human Capital Management

Experience

• Gather Business Requirements - Operations and Finance, Lead Design Sessions, Create Process Flows, Functional and Technical Design Documents, Diagrams, Charts and Dashboards

• Recognized proficiency in ERP Full Life cycle implementations- SAP, Vantage (Agile/Waterfall) SDLC

• Experienced in Customer Master Data Table maintenance and creation

• Provide recommendations to improve the effectiveness and efficiency of existing business processes/capabilities

• Experienced in Functional and Technical Design Analysis

• Intuitive knowledge of supply chain workflows and E2E transactional data processes

• Data quality management and cross reference experience with Master Data- Materials, Price Lists, Customers, Suppliers/Vendors, etc.

• Facilitate and perform in-depth user acceptance tests, including end-user reviews, for enhancements and modifications to existing customizations and workflows

• Ability to concisely communicate technical and functional speak with implementation/development teams, clients and Executive Board members

• Manage and provide post implementation support via the Shared Service Team

• Provide training and orientation to entry, junior and senior level clients

TECHNICAL SKILLS

•Microsoft Excel, Word, Access, PowerPoint, OneNote, SharePoint

• Microsoft Dynamics CRM, CRM, Salesforce, Siebel

• ERP Systems- SAP Hana4, Vantage HCM, and Oracle

• 6 Full ERP Life Cycle Implementations using Agile & Waterfall methodologies

• Crystal Reports Creation and Analysis

• HP Quality Center

WORK EXPERIENCE

People & Culture Coordinator

Tommy Nobis Center

Marietta, GA - January 2020 – Present

Assisting in the administration of various areas of human resources including employment, benefits, compensation and recruitment, plus assisting with facility needs.

Process New Hires/terminations, facilitate orientations, administer Open Enrollment plan changes, eVerify, background & drug screens

Customer Data management in ADP Workforce Now, payroll backup, monthly invoice reconciliation of benefit plans.

Report generated as needed in ADP Workforce Now, Source America and Infinisource.

Implementation Consultant II

ADP - Atlanta, GA - October 2015 – January 2019

- Implemented ADP Vantage using the specific Vantage 3 phase methodology of Modeling, ProveIt and Realize. This specific process of implementing clients consisted of learning everything available about the client by researching their website, social media presence, then once the data was provided either by the data team or by myself if it wasn’t available prior to the modeling sessions held onsite. Once the data was received, then I analyzed what we had received versus the required ADP data elements. If more data was needed, then that would happen after modeling. Onsite, several sessions are held and facilitated pertaining to HR since the HR module is key for before the other modules can be configured. These phases can be anywhere from 12 – 24 weeks depending on the specific client needs. Additional data is gathered, along with meeting the client project team and understanding their specific business model. We used ADP best practices during the sessions and once we were reached the end of data configuration, the client entered into the ProveIt phase where the data was shared for data validation. Most clients don’t validate their data, which makes this phase of each project very time consuming for the implementation team but we always used insightful expertise handling the complex data components. Most teams worked together making sure the data was configured according to the specifics of each clients’ business but HR is still the core and needed to be configured correctly. Multiple onsite visits were made, along with additional sessions using WebEx. Once the client sign-offs were received, it was usually time for the Realize phase which is the actual Go-Live. The data is ready and loaded into the Production environment and the testing of the HR data has been completed so that the client can actual begin using the system until the Payroll system is ready to be turned over for Go-Live. Several Quality Gate sessions are held so that both the ADP & client project teams can provide input on whether to go-live or not. Once this confirmation is made, the leadership teams agree to move forward and the client begins to perform the day-to day tasks and the implementation team is used for support until they are turned over to the account service team.

- Understand Human Resource concepts and best practices

- ERP Application Trainer/ Instructor

- Participates in training to enhance skills necessary to be a valuable associate

- Client-facing, data validation, ETL, and work with other workstreams, Payroll, Time, Benefits

IT Business Analyst

State of Tennessee (Consultant) – Nashville, TN - August 2014 to November 2014

- Managed and designed Project Mapping for System Integration, and managing 6-10 resources per project implementation

- Gathered Business Requirements for Microsoft Dynamics CRM and facilitated requirement meetings

- Designed Reports for Developmental Disabilities Divisions

- Performed analysis of CRM system already implemented to understand the remaining needs for the new implementation of Microsoft Dynamics

- Tested customizations based on functional transaction data processes

- Created and tracked Defect and Gap Documentation

- Created Testing Tracker via Excel using Sql

- Designed and implemented various CRMs and provided Live Demos for the following software: Microsoft Dynamics

CRM

Business Analyst Consultant

Coke Refreshments – Atlanta, GA – January 2015 – March 2015

Team member of the Data Enablement team for the SAP Customer Cona implementation project for multiple Coke bottlers in Southwest region using an Agile methodology, analyzing customer data to ensure all Cona data standards and values were being adhered to for the data being uploaded into the various environments being utilized for training, UAT and production.

Gathered requirements, user stories and facilited JAD sessions, prepared data load files for Order to Cash, Finance and LEO data elements received from Data Dialysis and Cona Master Data from bottlers involved in the project.

Performed SAP 4 Hana configuration for the financial system, data manipulation, analysis, mapping and weekly report generation as well as attended weekly review sessions with the CCR business stakeholders for updates and review of data standards & codes and values.

Release Manager - Consultant

Equifax (Consultant) - Atlanta, GA - May 2012 to October 2013

- Analyzed software implementation business requirements and technical functionalities for Siebel enhancement releases for Sales Operations, Marketing and Sales Reporting teams

- Supported end users on all release issues and provide role assignments to new and existing users

- Project lead for QA testing and Siebel Power Users for all system enhancement releases

- Maintained and updated Microstrategy system and developed OBIEE dashboards

- Analyzed post production enhancement defects, maintain service requests from Sales operations

- Performed pre & post release testing (regression & UAT)

- Developed user interface documentation pre & post release and developed and implemented SharePoint 2010 migration from SharePoint 2009.

SAP HRIS Specialist - Consultant

Carestream Dental - Atlanta, GA - July 2011 to January 2012

- Successfully lead process improvement of Ceridian Payroll, Benefits, Master Data & change management for SAP R/3 implementation

- Project lead for SAP HCM integration providing mentoring and training for 2 HR generalists, provided SAP OM/PA end user training and customized associated documentation

- Managed and led Process Data Mapping sessions and created data flowcharts

- Ensured that data formulation and configuration standards were met for Master Data Technical Designs

- Executed System Test scripts and data sheets for Assembly Testing and configuration

- Applied change management practices and methodologies to facilitate the execution of organizational plans & initiatives

Human Capital Management Administrator

The Coca-Cola Company (Consultant) - Atlanta, GA - October 2010 to July 2011

- Loaded and configured Personnel Admin & Org Management transactions in SAP

- Project Coordinator for Global HR transformation of Human Capital module

- Developed standard operation procedures & technical documentation

- Developed user guides and job aids for Global HR end users

- Developed new objectives to enhance the organization of the HR SharePoint site

SAP Data Analyst

Philips Healthcare - Alpharetta, GA - May 2009 to October 2010

- Developed and maintained processes and procedures to ensure timely, accurate input of data in various SAP CRM modules

- Maintained Solution Manager, performed analysis and resolved errors affecting the integrity of SAP in response to data or requests from field service engineers and other staff

- Maintained accurate data in the telephony module in accordance with established requirements to ensure field service engineers received paging information via SAP

- Executed management reports on KPI’s and submitted quarterly reports to Finance C-suite

-Assisted Finance with Sarbanes-Oxley Accounting Audit

Trained field system users in SAP, order management and system requirements as well as supported SAP Finance & SD Order/Vendor management modules. Planned and configured cost centers

Data Analyst Consultant

Coca-Cola Company., Atlanta, GA March 2008 – February 2009

- Provided oversight and leadership of the SAP Customer Master Data Management Integration for the Center of Excellence, Strategic Business Partners and Global Human Resources for the Coca-Cola Company

Provided SAP CRM recommendations for operational efficiency and process improvements, Customer Master Data analysis, data cleanup and testing of Big Data in SAP CRM solution. Created data mappings, project workflow analysis and employee realignments for North American Client Services. Provided customer setup, maintenance and analysis for customer and vendor support. Successfully provided implementation support for creating and maintaining Customer Master Data of 1.5M data records from multiple legacy systems to SAP 4.6 CRM module.

Developed new data standards with the Global Data Governance team and identified and clearly defined the entities and associations between them needed by the business to keep the data consistent.

Provided SOX reporting to Global Data Governance after Customer go-live for weekly recaps of non-compliant users.

Project Coordinator

Delta Airlines, Atlanta, GA April 2007 – January 2008

Responsible for weekly reporting and reconciliation of the IBM consultant IT submissions for hours billed to Delta. Creation of Microsoft Access database used for time reporting. Facilitation of weekly status meetings with Delta Program Manager and direct reports. Received status updates from project team and uploaded into newly developed Access DB. Ran reports in Hyperion and distributed to Delta management team for submission to IBM for reconciliation and payment.

EDUCATION

Lean Six Sigma Green Belt

Emory University

PMP training

PMI & Kennesaw State

Computer Science

Indiana Vocational Technical College – Indianapolis, IN

SKILLS

Data Analytics, Business Requirements Documentation, Technical Design Documentation, Waterfall & Agile Full

Lifecycle software implementations

Role Summary (Lead Specialist, Lead BA, Functional Consultant, Implementation Consultant II)

LINKS

https://www.linkedin.com/in/veronica-taylor-lss-green-belt-15559b9/

CERTIFICATIONS/LICENSES

LSS Green Belt

Medical Coding/Billing

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