Jatin Khetrapal

MBA ITM- CSM,PSM-* AGILE-DEVOPS, ITIL V3

AGILE PROJECT MANAGER/SCRUM MASTER

Mobile No.: +91-810******* E-Mail: adc3b9@r.postjobfree.com

PROFILE SUMMARY

An Agile project management professional with close to 14 years of experience having huge experience in managing projects in waterfall, agile and in hybrid mode in various domains like banking, insurance and healthcare.

Managed project starting from 10K to $1 million

Implemented Agile practices in multiple teams enabling them in their scrum journey

Have managed the triple constraints of scope, cost & time well in my past projects ensuring success on all the projects

Have been part of building the Agile organization and building project management capabilities

Strong in APLM tools like JIRA & Confluence.

A strong scrum master who have trained many other scrum masters in the organization

Have ensured teams to success in getting the best team awards many times for the teams I was associated with.

Have won star of the quarter award couple of times

Strong communication skills ensuring effective stakeholder management in turn leading to high customer satisfaction

Experience in handling Project & Portfolio Management tools like PSN, Project Insight, Clarity V8 and Microsoft Project.

Good Onshore working experience @ Client location in Europe.

CORE STRENGTH

Software Development Lifecycle - Scrum, Waterfall, Agile

Quality Assurance

Strategic Planning

Process Documentation

Project Budgeting

Internal Project Audits

Auditing Global Projects

Development & Retention

Product Development & Streamlining Efforts

Change & Incident Management

Cross-Functional Team Leadership

Issues & Risk Management

CERTIFICATIONS

PSM-1 Certified

CSM Certified

Agile Dev Ops

ITIL V3 Certified

Pursuing PMP

Quality Management

Define quality processes, Achieve quality goals, Metrics Reporting

Analyze defect data to identify areas in which project standards/procedures need to be amended or reinforced to reduce defect densities

Key Contributions

Streamlined delivery ensuring the multiple customer launches with less cost and reducing implementation

timelines.

Successfully delivered 100% software enhancements across various global client projects within budget

and time; implemented necessary steps to complete project within time, cost and effort parameters.

Led end to end engagements for learning management product implementation for key customers like

AHM, Euroclear, ING, etc.

Holds the distinction of delivering hot fixes with 100% quality and 100% on time.

Appointed, mentored and managed 15 Member In-House Team of Developers and Contractors to support on-time project delivery.

Skills

Project Management:

Agile, Scrum

Waterfall

CA-Clarity

MS Project

Jira

Excel based Resource management tool

IT Project Lifecycle:

Costing & Budgeting

Project Scheduling

Value-Added Leadership:

Cross-Functional Supervision

Team Building & Mentoring

Client Relations & Presentations

Business & IT Planning

Incident & Change Management

Remedy

Ivanti

Technologies

Microsoft .Net, AWS

SQL Server, PL/SQL

ORGANISATIONAL EXPERIENCE

Since June 2018 till Date Travelex India Pvt LTD Mumbai (India) Project Manager/Programme Manager

Experienced Project/Programme Manager currently responsible for the delivery of a major business transformation program for a $300 million revenue line, with a global customer base. $100m Programme budget with a global team in excess of 100 people.

Work with Scrum Masters across four sites to prepare for and facilitate potentially shippable increment planning sessions.

Effective communicator, with the ability to bridge the gap between technology and the business, Stakeholder management to Executive Leadership level,

Serves as an active member of Audit Committee and Participated in Auditing Global Projects

Expertly promote continuous improvement and help teams increase productivity and foster innovation.

Onshore and Offshore experience, management of 3rd party vendors and global virtual teams.

Defined standard project ways of working along with the model to support technical platform along with delivery, finance, legal, tax & compliance delivery teams.

Led a global team of 50+ across time zones delivering best in class trading platforms from inception through to launch.

• Introduced Scrum project management/delivery process (sprint planning, continuous integration and regression testing etc)

• Successfully managed a global project team.

• Implemented new Quality Assurance process with 3rd Party Vendor

• Defined change delivery model

• Led launch teams for effective global rollout of new product to global user base.

• Responsible for management of project budget in excess of $2m

• Senior stakeholder management with reporting lines to board level.

• Responsible for the management of multiple projects like Project Binary across geographic regions like, Singapore, Hong Kong, Malaysia, India, Australia and UK.

Since May 2017 till March 2018 Ardentia Technologies Mumbai (India) Scrum Master/ Project Manager

Supported the product owner with grooming and maintaining product backlog and working with the team.

Advocated for quality and the customer experience to ensure customer satisfaction and gain referrals.

Train new team members and transition teams to agile framework with Scrum to enhance team skill levels.

Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.

Facilitated Agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.

Proactively collaborated with other Scrum Masters and Agile Coaches across the organization.

Removed obstacle for the team by escalating an issue to leadership resulting in early delivery of customer issue solution. Customer provided positive feedback.

Coached new SM and trained global teams, which resulted in early delivery of project and reduced process waste caused by lack of common understanding.

Coached/Mentored a cross functional team of 12 resources to deliver quality products which led to over $3.5M in revenue.

Utilized Agile Scrum practices to help the team and increase their velocity

Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings

Facilitated team and cross-team Retrospectives to build good working relationships among the agile teams

Collaborated with members of the Product, Business and Engineering Teams to develop and maintain Product Backlogs

Since June 14 to April 2017 EPAM Systems Hyderabad (India) Scrum Master/ Project Manager

Acted as Scrum Master for Product teams with a focus on guiding the teams towards improving the way they work.

Acted as a Project Manager when necessary

Assisted team to remove impediments by having an understanding the control and release processes

Assisted with internal and external communication, improved transparency, and radiated information

Assisted with prioritization and resolution of software defects

Built relationship with Product owner and other stake holders to facilitate team's interaction with them

Coached Product Owners in creation and maintenance of Product Backlog

Coached team members on Agile principles and providing general guidance on the methodology

Continuously learned Agile/Scrum techniques and shared findings with the team

Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization

Facilitated getting the work done without coercion, assigning, or dictating the work

Facilitated sprint planning, retrospective and sprint demos

Helped team to solve problems rather than provide solutions

Interfaced with Program Management Office to ensure project goals and requirements are being met

Manage all key stakeholder relationships and cross-functional project teams up to 20.

Mar’11 to June 14 Capgemini India Pvt. Ltd., Hyderabad (India) Project Management Consultant

Key Result Areas:

Handled a team of 4-5 members & 50 PL of various projects in Euroclear (Brussels) for resolving their technical queries related to PSN tool within the stipulated SLAs

Playing a key role in Revenue Forecasting & Agile Project Management

Tracking status of project plans at regular intervals & updating the plans with respect to updations of CT links, resource assignment, moving ETC in PSN tool at regular intervals

Collaborated with the team, architect and product owner to ensure rightness of features and design

Developed, managed and tracked project plan to implement requested feature

Tracked and reported on project progress.

Initiating corrective action as appropriate.

Giving professional presentation to stakeholders and senior managers.

Work with team to adjust focus and approach as needed

Developing project tools and templates.

Ensuring compliance with change control procedure.

Managed integration points with other product teams and the suite

Performed weekly portfolio review with management and provided updates to stakeholders

PREVIOUS EXPERIENCE

Jan’10 to Mar’11 IBM India Pvt. Ltd, Noida on payroll of (Dynpro India PVT LTD) PMO (Project Coordinator)

May’07 to Jan’10 Specialchem India Pvt. Ltd., Noida PMO/SEO

Aug’06 to Apr’07 Candid Software Pvt. Ltd., New Delhi SEO

EDUCATION

MBA (Information Technology and Management) from Bharati Vidyapeeth Deemed University, Pune in 2006 with 61.4%

B.Com. (Hons) (Finance & IT) from IIPS (Devi Ahilya Vishwavidyalaya, Indore) in 2004 with 76.22%

12th from S.I.C.A School, Indore, CBSE Board in 2001 with 62%

10th from S.I.C.A. School, Indore, CBSE Board in 1999

PERSONAL DETAILS

Date of Birth: 2nd September 1984

Present Address: Puranik Home Town, Ghodbunder Road, Owale, Thane West, Maharashtra-4000615

Permanent Address: Flat No. 123, L.I.G. Colony, Indore-452010, MP Languages Known: English & Hindi

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