LAURA LETICIA REYES
**** ******** **, ********, ** 78539 C: 956-***-**** adc33c@r.postjobfree.com
Objective
Seeking a position in medicine where I may utilize my skills and education to gain professional experience towards career development.
Skills
Medical Terminology Knowledge
Recognition of physical exam process and ability To record exam details
eMDs (electronic medical records)
Medical Coding ICD9 & ICD10
Understands medical procedure
Organizational and clerical skills
Demonstrate an ability to maintain confidentiality And privacy in accordance with governing HIPPA
Regulations
Works well under pressure
Consistently meets sales goals
Proficient Salesperson
Customer Service Specialist
Works well with others
Customer Oriented
Strong negotiation skills
Desire to succeed
Bilingual- Spanish
Education
The University of Texas Rio Grande Valley - Edinburg, Texas Bachelor of Biological Science: December 2019
UTRGV Pre Pa Society: Vice-President 2018 – 2019, Treasure Fall 2019 Work History
10/2013 to current TJMaxx 500 N Jackson Rd K, Pharr, TX 78577 Cashier Coordinator/Customer Service
Operated a cash register for cash, check and credit card transactions. Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Handled all customer relations issues in a gracious manner and in accordance with company policies. Welcomed customers into the store and helped them locate items.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Answered customer telephone calls promptly and in an appropriate manner.
Used time efficiently when not serving customers, including hanging clothes, return unwanted items back to assigned departments and making sure each item is priced before going back to its department.
Determined customer needs by asking relevant questions and listening actively to the responses.
Maintain a clean working environment at the check-out area, ensure each station, personal work space remains clean and efficiently run.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register and making sure each register is balanced at the end of the day.
Shared best practices for sales and customer service with other team members to help improve the store's efficiency and succeed in opening the TJMaxx credit card applications. 01/2014 to 07/2017 Brownsville Kiddie Health Center 95 E. Price Rd Brownsville, Tx 78521 Medical Scribe
Work alongside physicians to document patient history of illness, review of systems, and physical exam findings using eMDs (electronic medical record system)
Maintain medical chart efficiency to increase patient flow by allowing physicians to focus on providing direct patient care.
Complete and present the medical record in collaboration with the supervising physician.
Facilitate patient flow and medical decision making process, accompany physician into the patient examination room in order to transcribe a history, review of systems, physical exam, and plan, document accurately the physician's encounter with the patient and others present.
List all proper diagnoses and follow up instructions as well as prescriptions as dictated by the physician.
Transcribe orders including laboratory tests, radiology tests, medications, etc.
Refer patients to specialists, schedule their appointment, and follow-up on results.
Document and send prescriptions by electronic prescribing software/fax.
Review records checking for spelling and grammar then send them to final review.
Supervise and provide training to newly hired scribes on technical skills of scribe position.
Comply with HIPAA confidentiality standards when accessing or communicating patient information.
Demonstrate the knowledge and skills necessary to document patient care as dictated by a physician in a legible and clear manner, following all local, state, and federal guidelines for documentation.
Provide patient education as directed by the doctor or other provider.
Check out and educated patients on diagnosis home care plans, medicine usage as directed. Addendum
I am accustomed to accepting responsibilities and capable of working with individuals at all levels. I have the ability to work independently or as a team member. My training and work experience has allowed me to develop excellent interpersonal, organizational, and communicational skills. I have a professional attitude, an easy going demeanor that enables me to work well with others without losing focus in pressure situations And I possess a personal dedication to being the best at what I do. I also have excellent communication skills because I read and speak Spanish and English at the advanced level. References
Alicia Flores
Employer: Physician Assistant
Cell: 956-***-****
Mariano Manzano III
Employer: S & B Engineers and Constructors
Cell: 956-***-****
Sharon Gelman
Employer: Physician Assistant
Cell: 956-***-****