Data Science

SAGAR PUJARI

Contact Number: +918*********

Email id: **************@*****.***

LinkedIn Link: https://www.linkedin.com/in/sagar-v-p-7212b0185/ GitHub: https://github.com/sagar186

PROFESSIONAL OVERVIEW:

An Analytics professional Holding 1.7 years of Experience with Proficiency in SQL Database and in Networking with stellar problem solving skills and communication skills.

• Data Science and Machine Learning: R, Python, Basic SQL, MS Excel, Tableau, Statistical analysis, Data analysis, Predictive analytics, Regression analysis (Linear regression), Classification analysis (Logistic regression), Clustering (K Means, Hierarchical), Decision trees, Random forest, Ensemble models, Bagging, Boosting, Time series forecasting.

• Well-versed with the Software Development Lifecycle (SDLC) right from requirement analysis, documentation, coding and testing to maintenance of proposed applications.

• Running SQL Queries on the database to fix issues on the applications.

• Strong problem solving & technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction and low operational costs.

EDUCATION:

2017 Graduation East Point College of

Engineering and

Technology,

Bangalore

63%

2013 2nd PUC S.D.M.R.C, Mangalore 72%

2011 10th G.N.P.S, Bidar 84%

CORE COMPETENCIES:

• Strategic Thinking: Able to influence the strategic direction of the company by identifying opportunities in large, rich data sets and creating and implementing data driven strategies that fuel growth including revenue and profits.

• Modelling: Design and implement statistical / predictive models and utilizing diverse sources of data to predict demand, risk and price elasticity.

• Analytics: Utilize analytical tools to identify trends and relationships between different pieces of data, draw appropriate conclusions and translate analytical findings into risk management and marketing strategies that drive value.

• Communications and Project Management: Capable of turning dry analysis into an exciting story that influences the direction of the business and communicating with diverse teams to take a project from start to finish. PROFESSIONAL EXPERIENCE:

Accenture Technology Pvt Ltd November 2018 to January 2020 Software Cloud Application Support

Job Profile:

• Worked in ITIL based environment as Helpdesk Associate providing support for Hotel Industry. Main line of work was to understand the problems of the customer that they are facing with the product and resolving those problems over the call, chat or through email

• Running SQL Queries on the database to fix issues on the applications.

• Created SQL database structures that integrate with Android application.

• Contributed and participated in new feature product specifications.

• Providing to support to users on various Hotel software applications, hardware devices and servers, products like Windows 7, 8.1, 10, & outlook 2010, 2013,2016

• Performing triaging and escalating the issues to higher levels using service management tools such as Service-now and Remedy.

• Performing of validation of user accounts through Active Directory services, password resets on various applications, account unlocks.

• Manually Test the webpages for any discrepancy in the UI and reporting it to the developer team through Excel.

• Connected Android applications to back-end services with RESTful APIs.

• Developed, implemented & provided all kind of support for business application software for clients.

• Implemented solutions that effectively resolve problems or provide improvement.

• Coordinated with team members to create client apps in a coordinated and timely manner.

• Technologies: MySQL, SQL data base, Service Now, ONQ application, database libraries.

Aegis Customer Support Service PVT LTD, Bangalore

Senior Executive in Operation

• Duration: 24th March 2018 to 7th August 2018 (6 Months)

• Responsibilities: Understanding the problems of the customer that they are facing with the product and resolving those problems over the call, chat or through email. Providing support on Microsoft office suite 2010-2013.

• Use of remote tools such as Log Me in & SCCM, to provide remote troubleshooting.

• Troubleshooting on the server to fix issues related to communication of application and interface.

TECHNICAL SKILLS:

Operating Systems: Linux, Windows

Languages & Databases: R, Python, MS Excel, My SQL, Data Visualization Other Languages: Java, C, C++

CERTIFICATIONS

• Certified in Full Stack Data Science Bootcamp from Jigsaw Academy CASE STUDIES:

Telecom customers churn rate:

Project Details:

• Prepared data quality report to understand the dataset, removed variables having more than 20% missing values, eliminated variables based on variable profiling. Treated the missing values in continuous variables by mean imputation, combined levels for missing values in categorical variables and treated outliers by mean imputation.

• Built a logistic regression model based on backward selection algorithm, eliminated non- significant variables, finalized the model after several iterations, tested the model using ROCR and AUC score and identified the customers with high probability of churn.

• Completed the objective by arriving at top 5 factors that influenced the churn behavior and provided recommendations based on the results obtained from the model.

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