Post Job Free

Resume

Sign in

Executive Assistant Customer Service

Location:
Toronto, ON, Canada
Posted:
May 04, 2020

Contact this candidate

Resume:

Sirazul Islam

Apt – ***, ** Teasdale Pl. Cell: 647- 707- 8392

Toronto, ON. M1L 1L1 email: adc2uq@r.postjobfree.com

LinkedIn: ca.linkedin.com/in/mdsirazulislam/

Profile:

Executive Assistant of President and CEO with five years of experience in Capital Market, Stock Exchange

and Chamber of Commerce. Excellent customer service, tele-communicating, minutes writing, organizing

capabilities and remarkable typing speed. Fully knowledgeable in General Accounting, Computer

Applications, Human Resource Related issues. Able to elevate the reputation of the position by providing

high standard business relationship as a spokesman.

Highlights of Qualification:

Excellent File management ability to organize time with priority.

Deadline oriented : Never missed deadline in last five years

Excellent verbal and written communication skills

Highly confident with telephonic conversation at all levels

Excellent ability to establish good rapport with strangers very quickly.

Excellent knowledge of: Word, Outlook, Access, Excel and PowerPoint

Have quick adapting capabilities.

Highly professional in maintaining confidentiality

Education: May 2013 to Sept 2014

Diploma in General Business

Centennial College, Toronto, Canada

Program Includes:

Business Communication, Principle of Marketing,

Principles of Management, Financial Business Math,

Micro Computer Application Software, Organizational Behavior,

Accounting, Human Resources Management,

Micro & Macro- economics, etc.

Awards/Certificates:

Official tour to Japan, UK, Korea and Thailand to organize Road Show on Capital Market of Bangladesh, organize business delegation respectively in the year 2009 and 2010

Dhaka Stock Exchange awarded Dhaka-Canada air-ticket for overall performances with the organization.

Certificate in training course on Effective Office Management, Human Resources Management and Public Relations Issues in 2009 from Dhaka Chamber of Commerce and Industry.

Sirazul Islam

Apt – 604, 20 Teasdale Pl. Cell: 647- 707- 8392

Toronto, ON. M1L 1L1 email: adc2uq@r.postjobfree.com

Work Experiences:

Paragon Security Company as Security Officer Aug 2012 to May 2013

Maintained registry books of a high rise Condominium

Receiving, tracking and delivering parcel to owners of the apartment

Parking control

Patrol and write report in daily occurrence report book

Customer Service

Access Control

Toronto Public Library as Security Guard under Federal Security Agency Sep 2010 to Jul 2012

Access control

Customer Service

Report writing

Dollarama as CSR Aug 2010 to Nov 2011

Manage customer complaint

Handle rude customers with firm but polite attitude

Customer satisfaction with top priority while on cash register

Dhaka Stock Exchange Limited. July 2007 to July 2012

Executive Assistant experience

Maintained the schedules, dairy and ensure all appointments and meetings are updated.

Prepared daily programme.

Assisted to organize Board Meetings and Maintain close coordination and support with Board of Directors, distinguished Members and senior management

Took dictation and instruction from the president for the implementation of different activities.

Minutes writing on different Committees and different events.

Ensured all relevant documents and records passed on to the relevant persons.

Prepared relevant documents prior to attending any meetings or conferences.

Co-ordinated the activities of the Secretary

Arranged seminars, workshops, round table discussion, etc.

Protocol, Visa, Air Ticket booking related activities.

Any other task as and when assigned by higher authority

Interests/Activities:

Travelling, Sports like Cricket, Soccer, Table Tennis etc. Interested to know different cultures as well.



Contact this candidate