Receptionist
Resume:
Gulnara Nurbek Kyzy
Receptionist - Secretary
A trained and dynamic customer centric person having worked closely with hospitality resource for many years on a wide variety of high profile events, having a rich and insightful experience of 8 years, including over 6 years of International Exposure in Qatar
& Dubai. Seeking middle management level leadership challenges to utilize acquired skills and competence
WORK EXPERIENCE
Personal details
Name
Nurbek kyzy Gulnara
Address
Qatar, Doha
Phone number
Email address
adc2kj@r.postjobfree.com
Driving license
B, A
University degree
Diploma
Skills
Languages
Kyrgyz Native
Russian Full
English Full
Word
Excel
PowerPoint
Doha, Qatar (Currently) Receptionist and Supervisor at Trio Salon
• Warmly greet clients, walk them to the proper beauty station and inform assigned master of their arrival
• Book and confirm appointments via phone and email
• Process transactions (cash and credit cards) and issue receipts
• Offer beverages and chat with clients who are in the waiting area
• Welcome walk-ins, answer questions about services and schedule appointments based on availability
• Inform clients about new services and discounts
• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
• Update client records with contact and billing details, appointments and services offered
• Manage our call center
• Maintain a tidy reception area
• Order business cards, brochures and stationery as needed
• Handling Social Media
• Focused on achieving a weekly sales target by trying different technics Dubai, UAE (2016 -2018) Receptionist at Caramel Group.
• Records Manager: Maintained confidentiality and accuracy in patient charting. Ensured adherence to regulatory standards, including HIPAA (Health Insurance Portability and Accountability Act).
• Answered phone calls, greeted clients, and scheduled appointments.
• Assisted with purchasing of safety supplies and processed client orders.
• Excellent Communication skills
• Excellent Customer Service Skills
2
Adobe
Photoshop
Illustrator
Interests
Reading
Sport
Saraya Corniche Hotel. Doha Qatar
Front desk – Receptionist (2014 - 2016)
• Performed administrative support tasks such as proofreading, transcribing handwritten information, invoicing, balance sheets and creating spreadsheets and other documents.
• Greeted persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Filed and maintain records.
• Transmitted information or documents to customers, using computer, mail, or facsimile machine.
• Scheduled appointments and maintain and update appointment calendar.
• Analyzed data to determine answers to questions from customers or members of the public.
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