KENNETH E. MARSHALL
*** ********* ****** • Newmarket, Ontario • L3Y 2B3
905-***-**** • Cellphone 905-***-**** • adc2gd@r.postjobfree.com
GENERAL MANAGER\OPERATOR
Building & Leading Profitable Operations in Robust, Dormant, & Volatile Economies
Action-driven strategist and turnaround expert offering a 30+ year history of (1) successfully launching international businesses and (2) revitalizing lackluster- and average-performing hospitality related entities in and other businesses to strong and sustainable corporate dynamos that have earned Top Ten rankings in Canada and abroad. Viewed as a crucial liaison who reaches win/win outcomes between bank personnel, potential owners, and people who generally present with conflicting agendas. An effective and passionate communicator who builds consensus, trust, confidence, and respect among clients, peers, senior-level government officials, Prime Ministers, partners, investors, and key decision-makers. Attuned to the ever-changing needs of business with the goal of gaining a competitive edge and delivering service beyond expectations.
Expert in identifying business opportunities, recruiting top candidates for specific positions, analyzing value and impact across enterprises, and orchestrating implementation, acquisition, divestiture, or other transactions. Exercise an open-door policy to promote approachability amongst employees and clients while fostering an environment of cohesiveness. Holds an EEC passport (British Citizenship) and a Canadian passport; can also work legally in the Caribbean. Entrepreneurial attitude with a bottom-line focus; skilled negotiator. A motivational leader who inspires sizeable teams (in excess of 150) from different cultures to execute strategies and meet / surpass aggressive business goals.
CORE STRENGTHS
Business Development & Growth Strategies
Operations & F&B Management
Capital Improvement Projects
Partnership & Alliance Formation
Tactical Marketing
Project Management
Building Reconstructions / Modernizations & Facility Appearance Improvements
General Management/Project Manager
Financial Reporting & Fiscal Accountability
Policy & Procedure Creation
Well established within the service industry
Education
Rollins College, Winter Park, Florida. Scholarship, Graduated BA Business\Economics
NCAA Soccer finalist two years, Sunshine State Champions 2 years.
St. Andrews College, Aurora, Ontario. Secondary school with honors diploma and the distinction of receiving the most athletic points awarded to date in the over 115 year history of the school.
CAAMP, Mortgage Brokers License
PROFESSIONAL EXPERIENCE
Fairways International Management, Newmarket • Managing Director2006 -present
Company offers in-depth consultancy, management & operational services, business evaluations and appraisals for institutional financing, operational reviews, business plans, course& business master planning, layout and management, receivership management, F&B for hotels\golf clubs\hospitality related industries in North America& the Caribbean wishing to improve their business activity, restructure and\or renew financing and current operational & F&B systems. Turnaround specialist, management, operations, marketing and fiscal reporting. Recent projects\assignments include resort\hotels\clubs located in Muskoka, Niagara Falls, Florida, Caribbean and Toronto\GTA areas.
Project Manager for housing developments, construction and commercial property management.
Premier Fitness, Toronto Regional Director\General Manager 2010-2012
Recruited to bring the largest club in the chain to a profitability level while supervising and consulting with other clubs on strategies and business practices to improve bottom lines. Worked closely with staff and sales to generate revenues while improving on the service aspect of the business. Successful in moving the Oshawa Club from 19th to 3rd position within the company (32 locations) in a short period of time while increasing other clubs profitability by 15-20%.
Greenstone Clinic, Toronto • Director & General Manager2009 - 10
After visiting a select number of clinics in Canada and the U.S., founded the Executive Health Assessment portion of this organization (based in Toronto) to offer targeted clientele (patients age 30 and up) the opportunity of receiving a thorough internal and external examinations (measuring, for example heart/organ function, vision, and hearing), with the goal of forecasting potential health risks and spurring clientele to action. Knowledge\Experience in the Executive Health Assessment space and was approached to head International Sales Division for Southlake Hospital for both Cardiac & Cancer.
Country Lane Golf Club, Niagara Region • Partner\General Manager2001 - 06
Purchased this club that had fallen upon hard times due to its run-down state and previously-inconsistent management. Rebuilt 11 holes and upgraded clubhouse. Led, motivated, and energized up to 25 employees. Sold the course in 2006.
Air Athletics Inc., Oakville • Vice-President1998 - 2001
Recruited to bring past business operations up to date and to provide a direction for the business to expand in the multi sports facility space. Implemented business plans, budgets and expanded via joint ventures with third parties including private and municipal\seasonal sporting facilities. Helped to create and operated City Place Golf Facility in the heart of downtown Toronto.
St. Lucia Golf & Country Club, St. Lucia (W.I.) • CEO, Partner\Manager1994 - 98
Founded this club via the purchase of a neglected 9-hole golf facility and rebuilt it into a fabulous 18 hole facility. Negotiated this acquisition with St. Lucia’s Prime Minister and cabinet members while cultivating strong relationships with major resorts and hotels located both on the island and with major cruise lines. Managed up to 70 employees.
Osprey Valley Golf Club, Caledon • General Manager & Consultant1994 - 94
Recruited to oversee this facility that had risen to Top-Ten prominence across Canada. Supervised about 35 personnel and increased business revenues 32% in one year.
Sandals Resorts International, Jamaica (W.I.) • Director of Golf Operations 1992 - 94
Contracted by this resort’s owner to (1) consult, develop and structure the golf acquisition & operations arm of the Sandals resort chain (2) advised on positioning a newly-acquired golf course property as an added service offering for guests and (3) revamp the Ochi Rios facility. Supervised more than 150 employees.
Earlier Roles
Peppertree Golf Club, Newmarket • General Manager1990 - 92
Winter Park Imports, Winter Park (FL) car-dealership1985 • Owner Operator, 1986 – 90