Office Service

USA Office: **** South Peoria Street, Englewood, Colorado, U.S.A.

Canada Office: 1000 Saint-Antoine St W, Montreal, QC H3C 3R7, Canada

* *********, ********,**, ******.

Canada

Date: April 16th, 2020

Dear Jason deidun

EMPLOYMENT OFFER LETTER

We are pleased to offer you the position of a Date Entry Clerk. (Full Time) with us here at TTEC where we hope you will enjoy your role and make a significant contribution to the success of the business.

Your employment will commence on April 20th 2020. You have been employed as a Date Entry Clerk. – Full Time reporting daily to Head of Department.

You will be based remotely at home until the office location is ready and convenient for work as reasonably determined by the needs of the business.

TTEC General hours of business are between 8:30am-4:30pm Monday to Friday. Evening shift starts from 4:30pm-11:00pm and you will be required to choose between any of these shifts. Note: You will be doing a minimum of Thirty <30> hours per week during general business hours.

From time to time you will be required to work reasonable additional hours or after hours when necessary to perform your duties effectively. Overtime payments or time in lieu will be calculated in accordance with the hour work and will be paid along with your weekly payment. You will earn $28 CAD/Hour after training and $23 CAD/hour during training.

This is a Temporary <working from home for few months until the physical office is completed for you> but permanent position, weekly payments and training.

Probationary Period:

•A one-month Probationary Period will apply to this role.

• During this time, you will receive training and guidance to help you become familiar with, and competent in, performing the work you have been appointed to do.

•The appointment is subject to the satisfactory completion of the Probationary Period which itself is subject to termination during any stage, by either party, upon <one week’s notice in writing>, or by payment in lieu of notice.

•Payment:

•Your salary will be paid weekly on Friday of each week, working 6-8 hours daily and 30 hours weekly for part time or 40 hours weekly for full time.

•All or any expenses made out of pocket for the sake of the company will be reimbursed immediately or during His/her respective pay period.

•Superannuation:

•Superannuation payments will be made on your behalf in accordance with the Superannuation Guarantee into a Superannuation fund of your choice. If you do not choose a fund, your contributions will be placed into the default fund.

•Salary Review:

•Your remuneration package will be reviewed annually on or about the anniversary of your employment or in accordance with workplace laws.

•Personal leave:

•You are entitled to 15 days paid personal/career’s leave in accordance with the Fair Labor Standard Acts (FLSA)

•You are entitled to a period of two days unpaid career’s leave per occasion in accordance with the Fair Labor Standard Acts (FLSA)

•You are entitled to a period of two days paid compassionate leave per occasion in accordance with the Fair Labor Standard Acts (FLSA)

The minimum period of notice required to be given to the employer by the employee is either:

•That prescribed by the relevant employment agreement or other contract of employment.

•If no period of notice is prescribed as above, a period of notice equal to the employee’s usual pay period.

•Other Benefits:

•Health, Dental, Life and AD&D insurance

•401 (k) plans.

TTEC may terminate your employment by giving the following period of notice (or payment in lieu) depending on service:

Period of continuous service

Notice period

Not more than 1 year

1 week

More than 1 year, but not more than 3 years

2 weeks

More than 3 years, but not more than 5 years

3 weeks

More than 5 years

4 weeks

If you are over 45 with more than two years continuous service, you will receive an additional week’s notice (or payment in lieu).

The company may terminate your employment at any time without notice if:

•you are guilty of serious misconduct; or

•You are in material breach of a provision of this contract, including confidentiality undertakings.

Following the termination of your employment you will be required to return all company property.

You are required to observe and uphold all of the Company’s privacy policies and procedures as implemented or varied from time to time.

Collection, storage, access to and dissemination of employee personal information will be in accordance with privacy legislation.

TTEC places a number of company policies and procedures; you are required to comply with company policy. A failure to comply with these policies may result in disciplinary action being taken against you.

During your employment you may become aware of information relating to the business of TTEC including but not limited to client lists, trade secrets, client details and pricing structures.

Confidential information, including client lists, trade secrets, pricing structures and any and all documents created by you in the course of your employment remain the sole property of TTEC You shall not, either during or after your employment, without the prior consent of the TTEC, directly or indirectly divulge to any person or use the confidential information for your own or another’s benefit.

This contract is made in the State of Texas United States of America.

Jason deidun, we would like to take this opportunity to welcome you to TTEC and wish you a long and rewarding career with us.

Yours sincerely,

Mudd Kristina

Chief Human Resources Officer

I,. Jason Deidun accept the terms and conditions of this contract.

Employee:

Sign. Jason deidun Date 04/15/2020

TTEC 2019

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