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CURRICULUM VITAE

PERSONAL DETAILS PURVANG DOSHI

Residential Address: E 402 Samanvay Sparsh, Manjalpur Vadodara-390011

Mobile: +91-997*******

Email: adc2bk@r.postjobfree.com

Date of Birth: 14th Nov 1990

Nationality: Indian

Current Location: Vadodara

Total Experience : 10 years in Hospitality

CAREER OBJECTIVE

My ambition is to gain challenging work experience in the Hospitality Industry where I can be a part of the success of a dynamic and innovative organisation. CAREER ACHIEVEMENTS

February 2009 - April 2009 The Gateway Hotel (Taj), Vadodara Training Period

● Performance in Housekeeping, F & B Service and F & B Production

● Work in different shifts with punctuality and honesty. February 2010 - April 2010 The Gateway Hotel (Taj), Vadodara Training Period

● Performance in F & B Service for speciality.

● Performing the different tasks in banquet and restaurant June 2010 - August 2010 The Gateway Hotel (Taj), Vadodara Training Period

● Performance in F & B Service and F & B Production

● In Production -worked in Continental department and cold kitchen.

● In service -worked in room service.

February 2011 - July 2011 WelcomHotel (ITC), Vadodara Apprenticeship

● Performance in F & B Service

● Worked in different shifts with in Restaurant.

● Worked for were Cambay Pavilion and Peshawari.

1st November 2011 – 18th August 2012 WelcomHotel (ITC), Vadodara F&B attendant

● Performance in F & B Service with micros and pos.

● Work in different shifts with in Restaurant and room service.

● Worked for Cambay Pavilion and Peshawari

● I finish my job with appraisal.

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22nd August 2012 – 12th June 2014 Coral Al - Hamra hotel, Riyadh K.S.A. F&B Team Leader

● Performance as F & B Supervisor.

15th September 2014 – 14th September 2015 Royal Mughal Restaurant, Al Ain (U.A.E.) Restaurant Supervisor

● Performance as Restaurant Supervisor.

● Also play a role as a Kitchen Manager.

● Purchasing

● Cost Controlling

● Guest Relationship

● F&B Service

30th September 2015 – 30th September 2016 Laxmi Film City, Vadodara F&B Manager

● Pre-Opening

● Menu Planning

● Furniture & Accessories Setting

● Kitchen Setting

● All-purpose work regarding new opening property

● Budgeting, costing and Marketing

● Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards

● Preserve excellent levels of internal and external customer service

● Design exceptional menus, purchase goods and continuously make necessary improvements

● Identify customers needs and respond proactively to all of their concerns

● Lead F&B team by attracting, recruiting, training and appraising talented personnel

● Establish targets, KPI’s, schedules, policies and procedures

● Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork

● Comply with all health and safety regulations

● Report on management regarding sales results and productivity 28th October 2016 – 13th March 2017 Saffron Restaurant, Vadodara Restaurant Manager

● recruiting, training and supervising staff

● agreeing and managing budgets

● planning menus

● ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

● promoting and marketing the business

● overseeing stock levels

● ordering supplies

● producing staff rotas

● handling customer enquiries and complaints

● taking reservations

● greeting and advising customers

● problem solving

● preparing and presenting staffing/sales reports

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● keeping statistical and financial records

● assessing and improving profitability

● setting targets

● handling administration and paperwork

● liaising with customers, employees, suppliers, licensing authorities and sales representatives

● making improvements to the running of the business and developing the restaurant. 1st June 2017 – 1st Feb 2018 Pasta Express, Bahrain Restaurant Manager

● organise stock and equipment, order supplies and oversee building maintenance, cleanliness and security

● Got wonderful experience of home delivery service which is fastest and biggest delivery in comparison of other brands, also 1 st rank achievement from talabat.com

● plan and work to budgets, maximise profits and achieve sales targets set by head office

● control takings in the restaurant and administer payrolls

● recruit new staff, and train and develop existing staff

● coordinate staff scheduling and rotas, and motivate and encourage staff to achieve targets

● ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations

● ensure high standards of customer service are maintained

● implement and instil in your team company policies, procedures and ethics

● handle customer complaints and queries

● implement branded promotional campaigns from head office, including the handling of point-of-sale promotional materials, or devise your own promotional campaigns

● prepare reports and other performance analysis documentation

● report to, and attend regular meetings with area managers or head office representatives

● establish relationships with the local community and undertake activities that comply with the company's corporate social responsibility programmes. 26th Feb 2018- 15th September 2018 Burger King Pvt Limited, Ahmedabad Restaurant General Manager

Recruiting, training and supervising staff

agreeing and managing budgets

planning menus

ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

promoting and marketing the business

overseeing stock levels

ordering supplies

producing staff rotas

handling customer enquiries and complaints

taking reservations

greeting and advising customers

problem solving

preparing and presenting staffing/sales reports

keeping statistical and financial records

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assessing and improving profitability

setting targets

handling administration and paperwork

liaising with customers, employees, suppliers, licensing authorities and sales representatives

making improvements to the running of the business and developing the restaurant. Major skills includes:

Yield Management

P & L Management

Marketing Strategy

Revenue Analysis

Strategic Human Resource Planning

Budgeting

Business Development

Business Analysis

Cost Control

Customer Relationship Management

Financial Accounting

Sales Operations

Supply Chain Management

Sustainability

Project Management

Training

Hazard Analysis and Critical control Points(HACCP)

Franchising

20th September 2018- 05th September 2019, The Harrow Pub-London (UK) Operation Head

ACADEMIC ACHIEVEMENTS

S.S.C. (10th )-2006

● In ST. Paul's School, Vadodara with Gujarat State Education Board(GSEB)

● Passed out with 70%

Diploma in Hotel Management and Catering Technology-2011

● Passed out three year with training.

● Passed out with 91.40%

● Passed out from Parul Institute with Gujarat Technological University(G.T.U) Associate’s Degree in Hospitality Management (2018-2019) From University of Chester-UK

KEY SKILLS

● Customer-Service: I might have to interact with customers. Being friendly and courteous will help keep customers coming back.

● Attention to Detail: I have to keep their eyes on a lot of elements: food standards, costs, safety, etc.

● Leadership: I must be leaders in the back of house, rallying their team during heavy shifts, resolving conflicts and getting the job done.

● Management Skills: I have to deal with costs, pricing, creating work schedules and more.

● Organizational Skills: Keeping work schedules, shipments, cleaning schedules and more organized is crucial to the job.

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● Problem-Solving Skills: Dealing with employee conflict, irate customers and wrong stock orders is part of my job. Being able to come up with a solution quickly is a needed skill.

● Speaking Skills: I need to accurately and easily communicate standards and cooking methods to staff, give orders and speak with customers clearly. I can speak English and Arabic fluently.

● Stamina: I can expect long days around hot cooking elements, much of it on their feet.

● Understanding Hotel Operations, Effective Communication, Planning for Business,

Supervising People, Understanding Differences, Supervising Operations, Teamwork,

Adaptability, Customer Focus, Drive for Results

COMPUTER SKILLS

Micros-9700 - Billing for f&b outlets

POS - Billing for f&b outlets

Opera - Banquet and f&b sales

MS office and Basic knowledge of computer

LANGUGE SKILLS

ENGLISH

ARABIC ( Fluent Speaking)

URDU

PUNJABI

HINDI

GUJARATI-MOTHER TOUNGE

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