HUSSAIN. K. JAFAQ
** - *** **** **** **, Mississauga, Ontario, L5W 1X9 – Canada.
Tel: 647-***-**** / email: adc2ae@r.postjobfree.com
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HEALTH CARE QUALITY RISK MANAGEMENT ACCREDITATION PATIENT SAFETY QUALITY IMPROVEMENT & EVALUATION
Accountable, competent and solution-oriented quality, health & safety, education, accreditation and risk management professional with extensive experience in the healthcare field in a variety of Canadian and American culture hospitals. A reputation for fostering quality, environmental and safety framework and improvement culture in the workplace while collaborating with patient/family/organization and multidisciplinary team to provide holistic, culturally and developmentally appropriate service. AREAS OF EXPERTISE
Quality Improvement Plan Policy Development Quality Improvement Models
Occupational Health & Safety Team Collaboration Communication Skills
Infection Control & Safety Emergency Preparedness Accreditation
Balance Scorecard
Time Management Skills
Coordination & Development
Risk Management & Analysis
Fire Safety Training
Operational Dashboard
Process Improvement
Mock Drills
Patient Safety
SOP Development
Adverse Occurrence
Incidence Management
Electronic Documentation
Computer Literacy
People and Customer Skill
Staff Development – Education
Project Management.
Strategic Quality Planning
PROFESSIONAL & VOLUNTEER EXPERIENCE
Advisor – Health, Environment & Safety 2014 – To Date K2 General Services Icon, ON Canada.
• Provided client support by leading and facilitating Environmental, Health, Safety and Risk Management improvement projects.
• Analyzed and evaluated health and safety programs (audit, inspection, risk analysis) and participated in interventions involving OHS authorities.
• Checked the chemicals, materials used and ensure the staff is compliant with the safety standards.
• Provided feedback to the General Manager relevant to the field work, associated progress and timely projects completion as per the deadline.
Healthcare Quality & Risk Management Coordinator 2012 - 2014 Healthcare Planning, Development & Accreditation Department, Dasman Diabetes Institute, Kuwait Foundation of Advancement of Sciences, Accreditation Canada International – Accredited.
• Internal Auditor and facilitator during onsite survey with Accreditation Canada International surveyors.
• Monitored and advisor for different teams during the accreditation process.
• Developed an accreditation roadmap including timelines and schedule and relevant improvement plans.
• Staff Education for developing clinical, non-clinical and managerial indicators.
• Developed and implemented incident reporting policy and tracking.
• Maintained the Accreditation Canada International standards and compliance throughout the institute.
• Monitored the activities of Accreditation teams within the institute to fulfill the ROPs.
• Assisted in identification, implementation and evaluation of appropriate quality indicators / metrics leading the organization for Accreditation Canada International throughout its preparation and final survey phase, as Dasman Diabetes Institute is the first of its kind to receive such kind of award.
• Provided coaching and mentoring to the management and clinical, non-clinical staff to enable the evaluation and application of best, leading and evidence based information the planning and delivery of care, which also focus the standards of Accreditation Canada standards.
• Organized Safety and Quality Workshops on National levels for Ministry and non-Governmental Healthcare Setups.
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Quality, Risk Management & Safety Executive 2010 - 2012 Quality Improvement & Accreditation Department, Al-Seef Hospital, Kuwait, Accreditation Canada International – Accredited.
Occupational Health & Safety Officer 2009 - 2010
Quality Management Department, Al-Salam International Hospital, Kuwait, Accreditation Canada International – Accredited.
Manager – Clinical Practices, Quality Assurance & Co-Senior Instructor 2008 - 2009 Fatima Memorial System.
Clinical Instructor 2007 - 2008
DOW University of Health Sciences.
Registered Nurse (Department of Medicine) 2005 - 2007 Aga Khan University Hospital, Joint Commission International (JCI) - Accredited. Economic Planning Board Rep for Mississauga Community – Volunteer Service 2016 - To Date Aga Khan Council for Ontario, Canada.
EDUCATION
Advance Quality Improvement Certificate, Accreditation Canada. Quality Performance Indicator & Improvement Models Certificate, Accreditation Canada. Tracer Methodology Certificate, Accreditation Canada. Quality Improvement – Raising the Bar Certificate, Harvard Medical School, USA. Leadership & Management Training Program Certificate, Aga Khan Council for Ontario, Canada. Joint Commission International Accreditation (JCIA) Standards on “Patient Safety” Certificate, King Hussein Cancer Centre Jordan.
Bachelors’ of Science (BScN – 4 years Degree), Aga Khan University. QUALITY IMPROVEMENT & RISK MANAGEMENT COURSES
Accreditation Canada International
• Tracer Methodology, Root Cause Analysis, Patient Safety Goals.
• Advancing Quality Improvement using Performance Indicators – Improvement Models.
• Quality Measurement - Sampling strategies and data validation & analysis.
• Quality Frameworks, Quality Improvement Plan & Culture.
• Infection Prevention and Control.
• Environmental Safety & Risk Management.
• Emergency and Disaster Preparedness and Planning.
• Mock Drill Management and Community collaboration in Emergencies and Disasters.
• Enhancing Quality Services, Advancing Quality Improvement and Performance Indicator through accreditation based on “Required Organizational Policy (ROPs)” in Patient Safety.
• Infection Prevention and Control.
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REGULATED HEALTH PROFESSIONAL MEMBERSHIP
Pakistan Nursing Council (PNC) – National Institute of Health, Islamabad, Pakistan. PROJECT MANAGEMENT EXPERIENCE (HEALTH CARE)
Fundamentals of Integrated Laboratory Safety and Management.
Infection Control in the Laboratories and Laundry.
Medication Reconciliation and Management.
Chemical Hygiene Plan for the Research Laboratories.
Store Management of Flammable products.
Internal and External Disaster Management.
Occupational Health & Safety - Hand Hygiene.
Medication Errors and Near Misses.
Fall Risk Assessment – Patient Safety and Risk Management.
Introduction, Initiation and Implementation of Emergency Codes focusing Research Laboratories.
Workplace Safety – Occupational Health, Safety and Risk Management. PROFESSIONAL DEVELOPMENT
Heart saver CPR with AED Course. Fire Safety Training and Management. Emergency Code Management Drill. Management & Leadership Competencies Development. Training Needs Assessment. Team Leader and Business Communication. Interpretation of Budget Variance Report. Conducting High Impact Performance Appraisal. International Infection Prevention and Control. Root Cause Analysis (RCA). Role of Quality Improvement Representatives (QIRs). Coaching and Mentoring. Health Effects of Desert Dust Storms Environmental Epidemiology, Harvard School of Public Health. HIV Vaccine Development Molecular Medicine, Nuffield Department of Medicine, University of Oxford, U.K. Adaptation to Chronic Illness and General Life Span Development, Atlanta, GA, USA. REFERENCE/S
Available upon request.