Personal Assistant Food Safety

JENNY AQUINO DELA CRUZ

**** ** ** ****** ********, Brgy. Poblacion, Sta. Maria, Bulacan

Philippines

Mobile: 77710941 / Email: **************@*****.*** SKILL HIGHLIGHTS

● Strong communication skills, adaptable and can work under pressure.

● Flexible, teamwork and good customer service.

● Organisational skills and interpersonal skills.

● MS Office (Word, Excel, Powerpoint)

● Tact, discretion and diplomacy.

EDUCATION / TRAININGS AND CERTIFICATE

COLLEGE : Pamantasan ng Lungsod ng Muntinlupa

Bach. In Elementary Education (2001-2003)

Pamantasan ng Maynila

Computer Science (2000-2001)

TRAININGS : ISO 9001 - Quality Management System / ISO 2200 – Food Safety Management / Integrated Pest Management

Food Services Company

EMPLOYMENT HISTORY

COFFEESHOP SUPERVISOR (MAY 2008 - MAR 2020)

Food Services Company

● Responsible for training and orientation of newly hired employees for the Standard Operating Procedure of the shop.

● Oversee all front and back of the shop operation.

● Monitor and maintain Quality Control for all food and beverage services.

● Analyse staff evaluation and customer feedbacks.

● Generate / provide daily/monthly staff schedules and sales reports. CAPTAIN WAITRESS (JAN 2017 – MAR 2018)

Food Services Company

● Support and help shop Supervisor in his responsibilities.

● Control and organize the frontline staff under their sections.

● Responsible to inform Supervisor about any problems encountered, damages and need for repair or maintenance.

● To make sure that customers was satisfied as they leave the shop.

● To make sure all materials such as table, chairs and etc. was clean and ready to use.

WAITRESS / CASHIER (OCT 2007 – JAN 2017)

Food Services Company

● Provide excellent service.

● Taking customer orders and delivering food and beverages.

● Greet and assist customers in an excellent pleasant manner.

● Attend customer’s needs, requests, and orders attentively with high quality service.

● Cash register and credit card machine operation abilities. OFFICE CLERK / CASHIER (2006 – 2007)

Katarungan Village Homeowners Association Inc. (KVHAI)

● Process water bill and payments.

● Answering phone calls and queries.

● Filing, data process and encoding.

● Generate sales report.

PERSONAL ASSISTANT/SECRETARY (2005 – 2006)

Atty. Vicente Balisado

● Dealing with correspondence and phone calls.

● Managing or organizing meetings and appointments.

● Entrusted of bank transactions.

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