Sales Manager
Resume:
Hend Taher Alrefaey
Madinaty
Cairo - Egypt
Email : adc23m@r.postjobfree.com
Mobile: 002***********
Career Objective
To obtain a challenging and responsible position that would best utilize expertise in the business environment. This position should have many opportunities for an aggressive, dedicated individual with the leadership abilities needed to advance. Education
Faculty of Art. (English department)
Master of business administration.
Faculty of commerces. ( Accounting & Auditing )
from Cairo university open education
Training and Courses
English Course:
o The British Council – beginner level
o The British Council – elementary level
o The British Council – pre-intermediate level
o The British Council – intermediate level
o The British Council – upper intermediate level
Computer Course:
o Easy professional English & Arabic typing
o Microsoft windows
o Microsoft office (Excel, word, power point)
Four Seasons Courses :
Passed the exam for Crystal Basic Food Hygiene Course.
Customer & you
Telephone & you
Reservation & rooms booking
Selling & you
Basic first aid & CPR
Two weeks intensive fire fighting training at Civil Defense Establishment
Complaints handling
The manager role
Supervisory development program
Coaching your team
Managing & reviewing performance
Up-selling food & beverage products
Handle telephone etiquette
Safety equipments handling
Time management.
Experience
Works in Saudi heart Association in Riyadh from 10th of june 2017 To 28 of January 2020.as assistant director of sales catering manger.
Works in primavera catering in Riyadh.
From 10th of Feb 2015 to 10th of May 2017 :
As Sales consultant.
Works in The Ritz Carlton hotel in Riyadh .
From 1st
Feb 2012 to 20 of July 2014:
Moved to the Salas and Marketing Department as a
Catering and conferences services Executive
Actively solicit and book all types of catering business from various sources of leads;
Develop creative and attractive menu presentations for potential clients.
Respond to all telephone and walk in inquiries regarding catering space.
Maintain an active trace/follow-up system on all personal sales calls.
Coordinate the sales efforts between sales department and catering to insure proper utilization of function space to yield maximum revenues.
Conduct tours of the property with meeting planners and potential clients.
Negotiate with clients and achieve maximum revenue/profit potential while satisfying client needs.
Comfortably entertain appropriate clients.
Finalize all bookings maximizing all revenue potential by up selling in all revenue producing areas.
From 1st
Oct 2005 to 31st
Aug 2011:
Works in Fourseasons hotels and resorts in Cairo As executives secretary .
Reference contacts :
• Director of sales at the ritz Carlton Mr: Mahmoud Shaban
Languages
Arabic: Mother tongue.
English: Very Good (Written & Spoken).
Additional Skills
Excellent communication skills demonstrated by ability to work with people of diverse backgrounds
Quickly establishing & building a rapport with customers or colleagues.
Skill in creatively and positively resolving problems with a positive attitude and excellent attention to detail.
Hard worker, Able to work under pressure.
Having the ability and willingness to improve and update my skills and knowledge as well as broaden my public relation contacts within the scope of my job
Having the ability to interact and cooperate with the Team-members. Personal Data
Date of Birth: March.14,1983
Nationality: Egyptian
Marital Status: Married
Hobbies
Reading, traveling, shooting, basket ball, and swimming.
Contact this candidate