Shawn Johnson

Hampton Roads, Virginia - adc21u@r.postjobfree.com - 347-***-****

Other Achievements, Skills, and Tasks

[CPR & AED Certified Issued Sept. 2014] [Security Systems Certified Issued June 2017]

[Drivers License Issued July 2013] [8hr and 16hr Certificate/Guard License Issued April 2008]

[Diagnosing/ troubleshooting computer and technical related issues] [First Aid Certified Issued April 2018]

[Solar Training Completion Certificate Issued Aug. 2016] [Certified NGA Gas Inspector Issued Jan 2019] Professional Activity:

Specialties: Customer Service/Technician/Security Professional MasTec at Hampton Roads, VA – November 2019 – Present Cable Technician/Service Installer

Operate satellite Tech. Actively listen to Client concerns. Route cable. Install/rebuild/maintenance systems.

Operate Company vehicle. Remain aware of hazardous conditions. Carry/operate ladder/hand tools.

Exterior/interior site survey. Enter Client home/crawlspace. Educate Client on Technology/usage. Brosnan Risk Consultant - at Various Sites, NYC, Long Island, N.Y. - May 2015 – October Bank Security Officer/Professional Security Officer – (On-call June 2018)

Secure opening/closing of site or facility. Greet and meet. Monitor facility and report any suspicious activities.

Perform random check of facility. Support Customer Service Representative Staff with on-site related issues.

Remain vigilant and aware of all company protocols. Alert Client/HQ of any nearby emergencies/threats. Strategic Services Group, Inc – at Various Sites, NYC, Long Island, N.Y. – April 2019 – Sept. 2019 Security Officer/Front Desk Security

Secure opening/closing of site or facility. Greet and meet. Log-in/out visitors/vendors. Random sweeps.

Prep EMS of on-site emergency. Log/report emergency services information. Aware of hazard materials. Aerotek – at New York City Field Locations – January 2019 – April 2019 Gas Inspector Technician

Detect Main/POE. Calibrate CGI/wand. Follow company protocols. Enter customers’ homes.

Detect multiple AOCs. Wear/clean PPE. Monitor leaks. Liaison with First Responders.

Perform remedial work. Detect in-air readings. Complete report logs. Contact HQ as required. World Class Security Services Holdings LLC - at Clinic Facilities, NYC, N.Y. - June 2018 – January 2019 Security Officer/Front Desk Security

Secure opening/closing of site or facility. Complete daily log book and log all incidents or emergencies.

Liaison with EMS for on-site emergencies. Log/report emergency services information. Alert HQ as required.

Remain aware of possible escalating client condition/hazards. Assist clients as required. Shawn Johnson

Hampton Roads, Virginia - adc21u@r.postjobfree.com - 347-***-**** Other Achievements, Skills, and Tasks

[CPR & AED Certified Issued Sept. 2014] [Security Systems Certified Issued June 2017]

[Drivers License Issued July 2013] [8hr and 16hr Certificate/Guard License Issued April 2008]

[Diagnosing/ troubleshooting computer and technical related issues] [First Aid Certified Issued April 2018]

[Solar Training Completion Certificate Issued Aug. 2016] [Certified NGA Gas Inspector Issued Jan 2019] Secur-America LLC- at Cargo Facility, Lawrence, Long Island, N.Y. - Feb. 2014 – April 2015 Rover Cargo Patrol/Security Officer

Monitor and patrol interior/exterior facility. Log commercial vehicles and report surveillance activity.

Direct and control traffic. Operate and clean patrol vehicle. Perform random checks on-site facility.

Inspect Rover vehicle mechanical/fluid/operational use daily. Keep uniform clean. Follow company protocol. Bronx Zoo - Bronx, N.Y. - July 2012 – October 2012 Customer Service/Cashier/Sales Support/Stocker (Seasonal)

Direct and attract consumers of all age groups. Maintain and clean appraisals for store and offsite use.

Perform at required quality level while servicing customers. Close out and open store register.

Report knowledge of all emergency situations. Remain aware of hazardous conditions for Visitors/Animals. South Ozone Beacon - at Board of Education, Ozone Park, N.Y. - Sept. 2010 – February 2011 Computer Technician/Office Technology Support

Maintain/repair all office network issues, improve if required. Operate, clean, and prepare computer lab for use.

Operate Multi OS’s system versions. Log computer programs event/tasks. fix printers’ driver issues

Reassemble computers, report on any new issues. High standards Student mentoring and MS Office counseling. Macy’s East - East Elmhurst, N.Y. - Nov. 2008 – August 2009 Loss Prevention/Visual Customer Service Officer

Secured entry/exit, visual monitor floor activity. Greet visitors, direct if required with general store information.

Monitor departments with CCTVs. Write reports regarding any on site incidents/theft.

Detain offenders when necessary. Follow all company protocols. Radio contact with Base/LPOs. F.J.C. - at LGA Airport, N.Y. - March 2008 – November 2008 Aviation Security Agent

Supported T.S.A. with a variety of on-site positions. Control and direct traffic. Prevent traffic hazards

Patrol and create a safe zoned area for passengers and drivers. Log random security sweeps of all stations.

Clean uniform. Follow all company SOP/emergency protocols. Radio contact with HQ/Aviation Security Agents. Macy’s east - East Elmhurst, N.Y. - Nov. 2007 – January 2008 Overnight Associate

Stocked/restocked floors while maintained satisfactory department display. Report any tampered/broken items.

Handled machinery and store equipment. Utilize teamwork and respond to customers’ needs with superior care.

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