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Sales Customer Service

Location:
Glenns Ferry, ID
Posted:
May 04, 2020

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Resume:

Sarah Garnes

Glenns Ferry, ID

208-***-****

adc20v@r.postjobfree.com

Objective: To grow and learn as well as to become a key asset to my employer and co-workers and to

inspire myself to do more in business and in life as you are never to good nor too full of knowledge.

Experience:

07/01/2019- Current Third channel

PT retail merchandiser.

Make sure all products are counted and displays are complete and look good, educate employees on product changes or new highlights, also help any customers who may be in the area at the time with any product questions.

07/17-03/18 Direct Express Auto Transportation

Csr/Dispatch/Sales

Answer incoming calls from both customers and carriers and either dispatch the file and input information into the computer or set the customer up for a shipment. Also ran weekly shipping numbers and other odd jobs as requested.

10/14- 07/17 TruConnect Wireless California Lifeline program Account rep / Manager

Go door to door or set up in front of retail locations or in schools and sign people up for the California lifeline program by completing online application taking photos of ID’s and benefit proof then creating receipts. Also run a team of 35 agents whom also take California lifeline applications, I give them locations I have gotten permission to set up in as well as educate them in 1099 employment and help with customer service questions.

08/12- 10/01/2012 Vericore Tempe AZ 85040

Commercial Sales Rep

Cold call businesses and get a hold of the DM and sell our commercial collections to that business, find out how much they have owed to them and offer to collect that amount for a certain fee or percentage paid to our company.

05/12-08/12 Bank of America (temp) Tempe AZ 85040

Doc Services

Review title correct or complete vesting and deed information make sure insurer information is correct and forward to closing department.

05/09-04/10 Comcast communications Portland OR 97229 B2B sales agent

Make 150-200 cold calls a day to businesses to and non-profits to introduce them into Comcast cable/net and phone I then forward the lead to the outside sales rep to close. 08/06 to 01/07 Arrive Staffing (Wilshire Financial) Beaverton, OR 97007 Sr. Lien Monitor

Monitor files nationwide on a path for foreclosure and sale. Follow up weekly with attorney on assigned files (average of 450 files in pipe). Then review and update as well as to correct all payoffs and client information as well as to follow up on judgment appraisals BPO etc. Once file set for sale ask investor for approval to bid or not bid after updating payoff and equity disposition to determine equity. Complete and forward to Charge-off department.

01/06 to 06/06 Clairmont Financial Berkeley, CA

Sr. Loan Processor

Receive in credit report and create file based on client need and availability of program. Send request to client for needed docs, run DU/LP as well as order title and if file approved on DU/LP order appraisal. Send pre-qualification, complete file to lender, and once approved order final needed docs and prepare for close. Order Docs as well as insurance Binder with correct e-clause as well as call client and schedule signing. Inform LO of sign date and time. (Pipe of 30-40 a month) 04/04 to 05/05 Todays Staffing LLC (Wells Fargo Home Equity) Portland, OR 97007 Sr. Loan Processor

Review and correct all received in loan documentation such as but not limited to: Title, Appraisal, pay stubs or evidence of income, etc. Once files are reviewed and all needed corrections are made then forward file to the doc department. This is 100% paperless all docs are imaged in. 04/02 to 12/03 First Fidelity Lending Tigard, OR 97228 Sr. Loan Processor

Receive in handwritten 1003 and GFE review and make the need corrections once corrected input the information into system. DU/LP the file then send the welcome letters as well as GFE and TIL and other by law docs out for client as well as a list of needed documentation for file. Once received send to lender for approval and order requested lender docs and send for final approval order docs and set signing date.

05/01 to 03/02 Mortgage Bankers Trust Portland, OR 97229 Loan Officer

Cold call and send out letters to get clientele. For each new client create loan profile and gather needed docs as well as inform client trice weekly of any changes or just to check in. Once file complete meet client at the title company for signing.

09/99 to 05/01 Bank of America Hillsboro, OR

Jr. Loan Processor

Review and order basic docs such as title, appraisal, and homeowners insurance as well as prep for Sr. Loan Processor.

Software:

Calyx Point, ACT, ACAPS, Microsoft word, Microsoft excel, internet explorer, most online lender subs DU/LP, CRM.

VOIP pone systems

References:

Vericore Heath wood 800-***-****

Arrive Staffing: 503-***-****

Today’s Staffing: 503-***-****

J Roper (Loan Officer) (licensed massage therapist in California): 209-***-**** Sharry Maramag (Title Exec.) 707-***-****

Franklin HS/GED

Ashford University current for BA in Business and Social services



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