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SHELLY VEST HOLLOWAY

adc1zw@r.postjobfree.com

703-***-****

HUMAN RESOURCES

PROFESSIONAL EXPERIENCE

Quantum Benefits

Director of Client Services, January 2020 – Present Oversees the activities of the client service department, ensuring the smooth operation of the department when responding to internal and external requests.

QRC Technologies

Human Resources Manager, May 2017 – July 2019

Hands-on leader who balances creating and executing a strategic HR plan with over sight for the day-to-day HR operations for the organization. Oversite and development in such areas as; position management, classification and pay, employee development and training, benefits administration, personnel security and background checks as well as equal employment opportunity and various other labor laws. Ensures that the quality of operational functions such as employee development, compensation management, talent acquisition, personnel policy development, labor relations and regulatory compliance remain consistent and in-sync with the strategic business initiatives of the organization.

• Responsible for planning, directing, and otherwise ensuring that all HR practices maximize the strategic use of human capital across the organization.

• Assess, plan, organize, implement and lead the human capital function and performance identifying training and development planning for employee growth and succession planning.

• Champion employee engagement and the broader company culture by utilizing employment surveys through OfficeVibe. Leading to morale building practices with the implementation and managing the company Wellness Committee, allowing employees to team with HR in planning employee appreciation activities and events.

• Directs and administers the compensation program, including quarterly wage market analysis, pay grades, short/long term pay plans (bonus, commission), merit planning, etc.

• Direct and administer all open enrollment while continuously monitoring benefit programs including healthcare, ancillary, and retirement programs.

• Oversees a full cycle performance management process, including objective and competency, annual reviews, talent calibrations, and high/low performer processes.

• Drives, develops and monitors employee programs, career pathing, staff training, succession planning and recognition and promotion activities.

• Oversee talent acquisition strategy and activities, including headcount planning, job description development/management, candidate experience, sourcing methodology, interview and selection process and on- boarding programs.

• Directly involved in the assessment/interviewing of all hiring.

• Creates, maintains and provides staff advisory services concerning interpretation of policies, regulations, procedures and practices while ensuring compliance with all federal and state employment laws and regulations.

• Leads management in employing change management, process concepts and techniques such as strategic planning and workforce development.

• Implement and utilize data analytics to inform human capital decisions.

• Manage government filings/reporting (EEO, VETS, ACA, OFCCP) and ensures accurate record management.

• Manage the internal training programs, including the new hire, and general employee role and skill training.

• Manage direct reports, including HR generalists, recruiter and office manager.

• Maximize the organizational use and effectiveness of the HCM system to include Manufacturing Techniques, Inc. (MTEQ)

Human Resources Manager/Facilities Security Officer, January 2017 – May 2017 Responsible for the implementation and oversight of Human Resources and Security practices while providing results in a high-performance culture that emphasizes superior quality, productivity, process improvement, goal attainment and recruitment while improving development of a superior workforce.

• Oversees, implements and improves Taleo and Paycom facilitating accurate and meaningful statistical data through HRIS.

• Establishes and maintains annual calendar for HR and Security functions, compliance and reporting requirements and implement specific functional objectives annually in accordance with the annual calendar and plan.

• Serves as consultant to management on human resource-related issues, assesses and anticipates HR-related needs. Communicates those needs proactively with leadership to develop integrated solutions. Page 2 of 4

• Aligns business objectives with employees and management in designated business units.

• Analyzes trends and metrics in partnership leadership to develop solutions, programs and policies.

• Provides day-to-day performance management guidance to line management.

• Works closely

VAE, Inc.

Human Resources Manager, September 2016 – January 2017 Brought on by senior management to oversee HR department restructure, strategically aligning with company vision.

• Serves as consultant to management on human resource-related issues, assess and anticipate HR-related needs. Communicates those needs proactively with department heads and C-level executives to develop integrated solutions.

• Align business objectives with employees and management in designated business units.

• Analyze trends and metrics in partnership with COO to develop solutions, programs and policies.

• Manage and resolve complex employee relations issues by conducting thorough and objective investigations.

• Maintain in-depth knowledge of federal and state legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance (i.e., ERISA, IRS Reporting, ACA, FMLA, EEO-1, VETS 4212, AAP, COBRA).

• Update and maintain Affirmative Action Program, filed EEO-1 and VETS 4212 annually, maintain other records, reports, and logs to conform to EEO regulations

• Provide day-to-day performance management guidance to line management (i.e., coaching, counseling, career development, disciplinary actions).

• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.

• Provides HR policy guidance and interpretation.

• Develops contract terms for new hires, promotions and transfers.

• Oversee new hire/sub-contractor onboarding, employee orientation and off boarding; conducts exit interviews analyzes retention rate.

• Provide guidance and input on business unit restructure, workforce planning and succession planning.

• Identify training needs for business units and individual executive coaching needs.

• Manage and administered 90 day and annual employee evaluation process.

• Oversee benefits administration to include FSA, medical, dental, vision and 401k programs as well as troubleshoot any discrepancies/issues.

• Direct and oversee company FSO, assisting with implantation of ITP, security clearances, facility security request and upcoming audit prep.

• Oversee administration operations of the office.

• Assists COO in daily operations and special projects.

• Manage a team of 4 employees.

Davis Defense Group – Fredericksburg, VA

Human Resources Manager / Facility Security Officer, June 2013 – September 2016 Created and built HR department from ground up for 500 full-time and part-time employees, CONUS and OCONUS.

• Developed policies and directed HR activities such as, employment compensation, labor relations, benefit administration, training and development, and employee services.

• Created and updated job descriptions, conducted salary and job analysis/surveys, monitored performance evaluation program.

• Administered and maintained employee benefits program to include record participation management, enrollment and change reporting, and annual re-evaluation (i.e. life insurance, health and dental insurance, long and short term disability, vacation, paid time off, leave of absence).

• Evaluated, created, and implemented employee training program.

• Full cycle recruiting, including recruitment for niche employees, interviewed, tested, and selected exempt and non- exempt personnel for CONUS and OCONUS positions through various social media sites and job boards.

• Conducted new-employee orientation, employee relations counseling, and exit interviewing.

• Managed State unemployment and EEO inquiries.

• Developed and maintain Affirmative Action Program, filed EEO-1 and VETS 4212 annually, maintain other records, reports, and logs to conform to EEO regulations.

• Created, established, and maintained accurate and comprehensive human resource records and reports.

• Set up HRIS system to include recruitment, employee, benefits and training tracking.

• Administered and managed 401(k) for company.

• Administered employees for background checks and clearances.

• Managed employee security information through e-QIP and JPAS.

• Familiar with NISPOM and Adjudication process.

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• Assisted in the recruitment and development of staffing plans for government proposals.

• Managed and oversaw office management functions.

• Supervised and managed 1 direct employee, 2 indirect.

• Assisted with company strategic planning.

Nangwik Services, LLC (subsidiary of Chenega Corporation) – Alexandria, VA Operations Analyst, March 2012 to June 2013

Acted as HR liaison, operations analyst and program manager for an ANC subsidiary of Chenega. Position dissolved when company dissolved.

• HR representative/liaison between subsidiary and corporate HR; tracked new hires, terminations, promotions, employee salaries, bonus’, awards, and tuition reimbursements.

• Provided daily support to President and VP of Operations, assisting primarily in contracts and subcontract execution and administration.

• Program Manager for small training government contract. Managed 4 part time staff members who executed various deliverables for program creation.

• Developed and analyzed various contractual reporting.

• Assisted in marketing events, maintenance of website, and informational brochures/products.

• Managed employee and customer inquiries and concerns.

• Oversaw and administered the day to day activities of the office, including stocking and ordering of office supplies.

• Ensured daily operations within the office were maintained and running smoothly.

• Assisted in proposal process by aligning labor categories with job descriptions and candidates. Stafford County Public Schools – Stafford, VA

Executive Assistant, December 2010 to March 2012

• Provided daily support to the Director of Special Programs.

• Maintained job descriptions, inner office positions, employee references, and staff licensure.

• Managed Virginia Department of Education tuition reimbursement program.

• Developed and analyzed reporting.

• Provided and assisted with strategic planning.

• Prepared documentation for Special Education Advisory Committee and Board of Directors.

• Assisted in public relations such as maintenance of website and information brochures.

• Managed leave process for 50 employees.

Capital Spine & Pain Centers – Fairfax, VA

Human Resources Manager, August 2009 to October 2009 Recruited to assist in corporate re-structure of this established HR department. Shortly after hire, management reversed the decision to move from a taller organization, reverting back to a flat organization.

• Managed daily HR functions for 100 staff members across 9 locations.

• Created and updated job descriptions, conducted salary surveys, analyzed compensation, monitored performance evaluation program.

• Conducted recruitment effort for all exempt and non-exempt personnel, conducted new-employee orientation, employee relations counseling, outplacement counseling, and exit interviewing.

• Managed State unemployment and EEO inquiries and reports.

• Assured the equitable application of policies and procedures, and compliance with Federal, State and local regulatory requirements.

• Developed, recommended and administered human resources policies and procedures.

• Conducted work flow analysis for various positions.

• Advised and assisted in problem solving for personnel inter/intra departmental issues.

• Advised corrective actions in situations requiring intervention including interpretation and administration of human resource policies and procedures.

HCI integrated solutions – Fairfax, VA

Human Resources Director / Facility Security Officer, April 2007 to August 2009 Assisted the CEO with creating the HR department from the ground up for over 250 full time, regular and SCA CONUS and OCONUS employees, taking the company from a worth of $2 million to $15 million.

• Provided day-to-day human resource support and counsel to multiple sites in the following areas: recruiting, compensation, benefits, training, employee and labor relations, employee communications, and employment documentation.

• Administered and developed various human resource plans, procedures, and policies for company personnel.

• Researched and recommended changes or innovations where desirable.

• Supervised the full cycle recruitment and hiring effort for exempt, non-exempt, and SCA personnel. Page 4 of 4

• Managed employee relations, performance and exit interviews.

• Administered employees for background checks and clearances.

• Familiar with NISPOM and Adjudication process

• Managed employee security information through e-QIP and JPAS

• Familiar with EEO, DOL, OSHA complaint process.

• Reported Workers Compensation Claims.

• Managed coordination of company travel.

• Participated in developing department goals, objectives, and systems set by senior management.

• Performed department ISO checks.

• Assisted senior management in assuring compliance with applicable laws and regulations.

• Performed other incidental and related duties as required and assigned.

• Managed 4 direct reports within the HR department.

• Implemented Deltek HRIS system, Cyber Recruiter, and Cyber Train.

• Assisted with strategic planning from the HR standpoint. EDUCATION & CERTIFICATIONS

UNIVERSITY OF MARYLAND UNIVERSITY COLLEGE – ADELPHI, MD Bachelor of Science (B.S.) in Human Resource Management OF NOTE

Key Strengths:

• Government Compliance

• Benefits Administration

• Policy Formulation & Enforcement

• Compliance and Workforce Training

• Performance Appraisal

• Full-cycle Recruiting and Placement

• Employee Relations

• Vendor Selection

• Retention Strategies

• Process Improvement

• Talent Management

Professional Development:

• SPHR® Certification, currently pursuing

• Human Resource Management Career Studies Certificate

• Business Information Technology Career Studies Certificate

• Business Management Principles Career Studies Certificate

• ISO 9001:2000 Auditor Certified

• Facilities Securities Officer Certified

• Active Federal Government Security Clearance

Affiliations:

• Society of Human Resource Management (SHRM)

Computer Skills:

• PeopleStrategies, OfficeVibe, Trakstar, Microsoft Office (Word, Excel, PowerPoint, Outlook), JAMIS, Paycom, Microsoft Dynamics (HRIS), JPAS, e-QIP, Deltek, Cost Point (Cyber Train, Cyber Recruiter, T&E)

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