Software Engineer Social Media
Resume:
Dariem Carlos Macias Mora
Software Engineer/IT Technician
Software Engineer, with 10+ years of experience in the IT sector. Driven, self-motivated, special attention to details and effective at completing task with minimal supervision. Seeking to exploit solid technical skills and abilities to advance my professional career as Software Engineer/IT technician. Passionate and lover of new technologies and best practices, IT architecture and software development. Fast learner, focused on details, problem solver and great team player who enjoy working with and for others. WORK EXPERIENCE
IT Technician/Application Support - Biolab sa
March 2016 - August 2019. Ciudad Panamá, Panamá.
-Responsible for assisting in the design and deploy of the IT infrastructure.
-Maintained hardware performance, software updates, Business application and troubleshooted computer and network problems which arose on 100+ Customers workstations. (Cat5e, RJ45, hard drives, motherboards, BIOS, graphics cards, 32/34-bit CPU, SSD’s and HDD’s, Memory SDRAM/RAM switches, wireless routers, monitors, video cards, and printers)
-Supported internal administrative team with hardware and software issues
(e.g., printers, scanners, computers, routers).
- Supported up to 20+ employee Performing DOS commands to make sure things are functioning on the computer & network (ping, ARP, msconfig, ipconfig)
-Installing and troubleshooting of Windows7, 8, 10 and Linux systems Installing.
- Provided troubleshooting and resolution for software and/or hardware issues from various medical software programs.
-Recommended computer products and applications to meet the company requirements, improving its productivity and efficiency.
-Conducted computer technology training with all new staff.
-Setup servers & computer hardware/ software for small businesses
-Built computers from scratch and testing computers + laptops to make sure they work properly.
-Installed, configured and supported Microsoft Office suite and email for end users.
-Installed professional business projectors (eg. BenQ MH733 1080P, Epson PowerLite 1795F - 3LCD, speakers, subs, wiring in the wall or ceiling, TVs, Amplifiers, etc.)
-Troubleshooting SQL Server including performance issue and Manage users’ permissions on the server.
-Performed various SQL database administration tasks to include; the creation of SQL databases, administration of existing databases, and running real time data report queries.
-Demonstrated strong organizational skills through evaluating and prioritizing end-user issues in an effort to minimize interruptions and maximize response times.
-Encouraged teamwork to take ownership, maintain clarity in processes, and deliver results to our customers.
-Created and completed projects in order to bring our department to a higher standard.
-Maintained department inventory and software databases and created support documentation and training for multiple teams.
- Influenced IT strategic vision and helped to drive key departmental objectives by creating, on own initiative, a new software implementation. TECHNICAL SKILL
Hardware
Assembly, Maintenance, Peripherals,
Printers, Drivers, Troubleshooting,
Motherboard repair.
Software
Installation, Debugging, MO Suite,
Adobe Suite, WordPress, Microsoft
Power BI, VS Code, Software
proficiency, Data Analysis.
Operating Systems
Ws,7, 10, W Server 2008/2012,
Android, iOS, BIOS update, FW update,
Driver update.
Networks
Servers, Routers, Switches
Configuration, Cabling, Administration,
LAN Technology.
Data Base
MySql, Microsoft SQL 2008/2012
Programming Language
C#, ASP.NET Framework, HTML5, CSS3,
JavaScript, Bootstrap, AngularJS
Learner, OOP Fundamentals.
OBJETIVE
Desirous of an IT Technician/Web Dev
role in a challenging workplace that
welcomes innovative ideas and offers
growth opportunities and positive
environment for accomplishing new
projects and goals.
EDUCATION
Bachelor’s Degree, Computer
Science Engineering
University of Computer Sciences.
2002 – 2007. Ciudad de la Habana,
Cuba.
Postgraduate studies in community
management social media
management.
Deusto University
2011 – 2014. Barcelona, Spain.
IT Technician Freelance
January 2012 - October 2015. Barcelona, Spain.
- Ability to quickly and appropriately troubleshoot and repair problems onsite and remote.
-Daily responsibilities included managing multiple client request, troubleshooting numerous network problems, installing IT equipment and performing on-site testing of newly installed equipment.
-Configured and installed IP Cameras for onsite monitoring of physical devices and company assets.
-Maintaining & replacing server hardware components that are not working along with the software to keep the servers running (Dell, Xeon systems, Intel, and AMD processors, Cables, & hard drives for backups).
-Worked with Active Directory - Group Policy, passwords, and permissions.
-Performed & maintained data backups of old & new User/Network profiles.
- install PC hardware components: Motherboards, graphics cards, 32/34 bit CPU, SSD’s and HDD’s, Memory SDRAM/RAM.
-Provided Technical & Phone Support for multiple customers.
- Experience creating and manage user accounts and their access to network resources in Active Directory.
Software Engineer - Desoft sa
June 2007 - July 2011. Camaguey, Cuba.
-Resolved user questions and issues in a fast past, high pressure environment.
-Improved reliability of supply chain software, systems, database and order processing.
- Served as operating system expert, providing technical support for the entire organization.
Analyzed information to determine, recommend, and plan layout for type of computers and peripheral equipment modifications to existing systems.
-Influenced IT strategic vision and helped to drive key departmental objectives.
-Developed with Business Intelligence Tools and Technologies new systems oriented to improve the main business process into the company.
- Designed and developed server-side databases oriented to business processes maintaining security and best practice.
- Developed technical system documentations using Agile Methodologies.
- Worked with other programmer an IT team to troubleshoot data and tune up performance problems.
- Displayed strong judgment in prioritizing workload based on needs of the business and end-users, and escalated issues as appropriate to more experienced IT staff members.
- Utilized my knowledge of standard network protocols such as TCP/IP, DHCP and also common network devices such as: routers, and switches to ensure that internet connectivity was sustained.
-Performed on-site visits of Desoft portfolio companies in an effort to identify and improve on current information technology systems.
- First hand maintenance/Support to systems, hardware, and TCP/IP Networks.
-Proactively designed and implemented a central inventory tracking application that maintained all catalogued items for clients usage. Maintained the company's external web presence and internal intranet site. i.e. INTERESTS
New Technologies
Internet of things
Coding
Music
Sports
Traveling
Cooking
Volunteer Work/Community
Involvement
CONTACT
adc1uj@r.postjobfree.com
linkedin.com/in/dariemcarlos/
Austin, Tx, 78741
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