KATHRYN MCGRATH
RESUME
MOODLU QLD 4510
********@*****.***
OBJECTIVE
To apply, dedicate my knowledge and experience in all facets of providing respect, support and well-being to an individual.
LICENSES & CERTIFICATES
First Aid & CPR
Blue & Positive Yellow card, & Police Check
Infection Control Training – COVID 19
NDIS Worker Orientation Module
Telephone Technique & Front Desk Course
C class manual license
High School Certificate
Secretarial Diploma
Business Management Certificate
EDUCATION
InterCare Training for Disability, individual and Aged Care Learning.
High School, Year 12
Metropolitan Bus. College, Sydney
Business Management, Nth Sydney Tafe
Certificate III in Hospitality
Front Desk Workshop
Typewriting, advanced – credit
Teletiquette – Training Course
SOFTWARE
Microsoft – Office Suite
Point of Sale Systems, Fujitsu
-TeamPoS 2000
Deputy Roster System
IBM/NEC/Commander S-Board
Reflection Shares, Iress
MYOB, intermediate
REFEREES
Trish Smith, Support Coordinator
Aust National Lifestyle–Direct Care Resources
(m) 045*-***-***
Lyndon Green, CEO
Industrial Tube Manufacturing
(m) 043*-***-***
Michelle Watt, Principal / Director
Investarent
(m) 041*-***-***
EXPERIENCE
Disability Support Services
Personal Assistant to General Manager
Investarent
Assistant to Principal / Director
Coles / Wesfarmers
Out of Code Specialist
Personal Carer
My Mother
Industrial Tube Manufacturing Australia
Switchboard Operator / Office Manager
Narangba Valley Tavern (BJD Hotels Pty Ltd)
Food & Beverage Manager – Function Ordinator
Pitcher Partners (Douglas Heck & Burrell)
Personal Assistant & Administration
Credit Suisse First Boston Aust. (Stockbrokers)
Switchboard Operator - Assistant Administrator
Stenhouse Recruitment Services
Administration Coordinator
Churven & Company – Astor Motel
Administration Office / Hospitality Supervisor
P&H Minepro Services – Mackay
Personal Service to General Manager
Personal Carer
Grandparents
Arthur Andersen – Sydney
Switchboard Operator / Administration Assistant
SKILLS
Providing practical assistance and communication in a person’s
daily living.
Bedside care and personal hygiene.
Assisting with nutrition and food preparation.
Monitoring medication.
Transportation to appointments, etc.
Organising social activities.
Maintaining reports and paperwork of daily care activities.
Acting as Manager’s first point of contact: dealing with
Correspondence and phone calls.
Managing diaries and organising meetings and appointments.
Booking and arranging travel, transport and accommodation.
Organising events and conferences.
Reminding the manager/executive of important tasks and deadlines.
Typing, compiling and preparing reports, presentations and
correspondence.
Managing databases and filing systems.
Developing marketing strategies.
Implementing and maintaining procedures and administrative
systems.
Implementing promotional material.
Liaising with staff, suppliers and clients.
Excellent Customer Service skills.
Collating and filing expenses.
Miscellaneous tasks to support a manager, ie. Completing reports
In relation to compliance and complaints resolution.
Organisation skills and the ability to multitask.
Accuracy and attention to detail.
Setting up client records and participating in stock take.
Accounts Payable & Receivable.
Staff evaluations.
Preparing mailouts and invoicing.
Petty Cash and Payroll.
Maintain vendor machines.
Organise couriers and transportation.