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Administrative Assistant Customer Service

Location:
Denver, CO
Salary:
$16.00/hr
Posted:
May 01, 2020

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Resume:

Sharon Hostetter

I realize it's been a few years since I've been employed. I took off some time to care for an aged loved one. I am now ready to return to the work force! It is my objective to use my skills and experience to enhance your Clients' overall experience with your Company! Aurora, CO 80012

adc1ub@r.postjobfree.com

720-***-****

1. #readytowork

1. Arapahoe County Human Services

Initiated new Child Support Cases on our Statewide Computer System 1. Trained New and Existing Customer Service and Intake Staff. 1. Acted as Liaison for Arapahoe County, Intra-County and Statewide Child support System for complex cases to determine if they needed problem logs submitted, and if so to follow them through to resolution.

any other duties as a signed

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Sr. Administrative Assistant

Arapahoe County Human Services

October 1997 to January 2016

I initiated incoming Child Support Cases, Trained New and Existing Customer Service and Intake Staff and Acted as Liaison for Arapahoe County, the Intra-County Child Support and State Child Support System on complex cases to determine if problem logs were needed on those cases. If so, I followed the problem logs through to resolution.

I was recognized with multiple awards during my employment for things such as Teamwork, Dedication and Loyalty to my Job, Being a Knowledgeable Employee always Willing to Put My Best Foot Forward, Etc.

Education

High school diploma in Business English

Adams City High School - Commerce, CO

August 1978 to May 1980

Skills

• Typing 90 wpm, 10 key by touch 8000 kph+, MS Word, MS Excel, PowerPoint, Outlook, Microsoft Access, Windows, ACSES (State Child Support System) Lexi's, DMV, DOL, UCB, Legal Secretary, Paralegal, Legal Research, Legal Writing, (10+ years)

Certifications and Licenses

Paralegal

May 1992 to Present

Received my Paralegal Certificate at the Denver Paralegal Institute in May of 1992. I used this Certificate working for private attorneys prior to working for Child Support Services. I would probably need some refresher training if a private attorney wanted me to work in any capacity above a legal secretary.



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