Ricardo Peart

Electronic Engineer

Multi-tasking Consultant well-known for successfully taking projects from beginning stages to completion. Polished and professional offering proficiency in different technologies. Versatile Support Specialist skilled handling data, technical issues and personnel support tasks in distributed environment. Self-motivated and attentive with good interpersonal and problem-solving abilities. Contact

Address

Panama City, Panama

Phone

507********

E-mail

adc1t1@r.postjobfree.com

LinkedIn

https://www.linkedin.com/i

n/ricardo-peart/

Skills

Problem Resolution

Processes and procedures

Team Leadership &

Development

Analysis & Evaluation

User support

Strategic Planning

Project Management

Reporting capabilities

System maintenance and

repair

Work History

2013-03 -

2019-07

Consultant

Bprosys Inc., Panama City, Panama

Help our clients in the evaluation, selection and

implementation of technology to improve their

internal processes and the level of service provided to employees, suppliers and clients of companies.

Determine requirements within the scope of the

project by meeting with users, identifying and

prioritizing the key points of the project for its control and execution.

Put together a work plan, monitor and report on its progress, as well as review possible solutions and present recommendations to clients.

Implement the solutions that represent the company and provide the proper advice.

Evaluated diverse organizational systems to identify workflow, communication and resource utilization

issues.

Patched software and installed new versions to

eliminate security problems and protect data.

Troubleshot and diagnosed problems to accurately

resolve wide range of technical issues.

User training

Issue resolution

Technical Support

Troubleshooting

Troubleshooting skills

Application Support

Software diagnosis

Languages

English

Spanish

Engaged end-users and answered questions via

email, phone, website live chat and in forums.

2011-06 -

2012-11

System Specialist

Real Hotels & Resorts, Panama, Panama

Help and answer user queries regarding the use of

hotel applications.

Construction of help guides and training of non-IT personnel in the use of basic and office

applications.

Enter and verify the data from various entry routes, monitor processes, programs and results.

Operate within the appropriate formats in relation to data entry via terminals or other devices.

Detect errors and duplications, perform the basic

routine operations of a computer center (backup

procedures, consolidations.

Support the servers of each application and

maintain its proper continuity, as well as the domain server for the creation of corresponding users and permissions.

Provide hardware and software support and advice

to the company's computer equipment.

Monitor the security of all applications through

firewalls and intrusion systems, especially accounting systems.

Education

2014-01 -

2019-07

Bachelor of Electronic And Communications

Engineer: Technology

Interamerican University Of Panama - Panama

I love cooking

In my free time I take the opportunity to be with my family and cook different types of food.

Contact this candidate