Customer Service Administrative Assistant
Resume:
Nicole Oort
RYT *** Yoga Teacher Owner/Bookkeeping - Precision Air Quality Corporation Ardrossan
Fort Saskatchewan, AB
***************@***********.***
A yoga instructor, photographer, cannista, and bookkeeper of a personal small business offering an extensive background in customer service, sales, client relations, bookkeeping, cash management, and a service focused professional team player. Reliable and friendly, I am someone who quickly learns and masters new concepts and skills. I am currently taking a 200hr meditation teacher training. Healing is my hearts calling. Body, mind, heart and soul, I live to empower others through self care, self love, while making space for growth and healing. In an increasingly busy, more demanding world I am passionate about learning and sharing the art of slowing down and soaking up all the present moments.
Highlights
Cash handling accuracy
Banking and financial services background
Organized
Time management
Detail-oriented
Excellent multi-tasker
Great communication skills
Flexible schedule
Adaptable
Reliable and punctual
Friendly and outgoing
Approachable
Team player
Quality-focused
Customer relations
Self-motivated
Shipping and receiving
Friendly and outgoing
Store maintenance
Store opening and closing procedures
Retail inventory management
Product training and placement
Work Experience
Yoga instructor
Exist Fitness - Sherwood Park, AB
September 2018 to Present
Guided yin classes once weekly.
Yoga instructor
Yellowhead Tribal College - Edmonton, AB
February 2018 to Present
Guided yin classes twice weekly.
Yoga Instructor
Pure yoga studio - Fort Saskatchewan, AB
December 2017 to Present
Guided yin yoga and vinyasa style classes at this studio each week. Photographer
Lunaticladybug - Fort Saskatchewan, AB
January 2014 to Present
Started out as a hobby and now offering photography services. Have had the opportunity to photograph yoga instructors, weddings, hair models, local scenery and anything that gets in my lens view. In 2015 I did graphics for products for a skateboard company out of Ontario called Board with life. In 2016 I had the pleasure of having work published in the book Empowered Body by Michele Theroet
Owner/Bookkeeping/Administrative Assistant
Precision Air Quality Corporation Ardrossan - Ardrossan, AB January 2009 to Present
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Issue?paychecks to vendors and suppliers.
Updated confidential employee banking information with accuracy and speed. Maintained accounts receivable documentation electronically and on paper. Processed bank reconciliations and financial reports to verify practice of proper due diligence. Handled cash and deposits using the proper accounting procedures and documentation. Reconciled all bank and credit card accounts from month to month. Processed journal entries, online transfers and payments. January 2005 to Current
Oort Fort Saskatchewan, Alberta
Stay at home mom
Stay at home mom of two boys 8 and 3 years of age. Cannista
Fire and Flower - Fort Saskatchewan, AB
October 2019 to March 2020
Part time cannista, customer service, handling of cash, product stocking, and cleaning. Yoga Instructor
Strathcona County - Sherwood Park, AB
January 2019 to January 2019
Family Yoga class out of Millennium Place once weekly. Yoga instructor
Nightwind Treament Centre - Legal, AB
July 2016 to May 2018
I teach yoga once a week at the treatment centre to the girls residing there. Offering vinyasa, yin, and restorative to them.
Yoga instructor
Koa Hot Yoga - Fort Saskatchewan, AB
August 2015 to May 2017
Worked as a seva (volunteer) from August till December. Once I obtained my teacher certificate in Dec 2015 I became an instructor for Koa Hot Yoga.
Customer Service Rep
TD Canada Trust - Edmonton, AB
April 2004 to October 2004
Processed transactions each day in a timely manner. Answered customers' questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs. Educated customers on product and service offerings. Worked as a team member performing cashier duties, product assistance and cleaning. Customer Service Rep
TD Canada Trust - Sherwood Park, AB
April 2003 to April 2004
Manager
Esso Ardrossan, Alberta - Ardrossan, AB
June 2001 to April 2003
Opened and closed the store, which included counting cash drawers and making bank deposits. Maintained visually appealing and effective displays for the entire store. Educated customers on product and service offerings. Kept current on market and product trends to effectively answer customer questions. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Built and maintained effective relationships with peers and upper management. Processed shipments and maintained organized stock shelves. Processed all sales transactions accurately and in a timely fashion. Marked clearance products with updated price tags. Worked as a team member performing cashier duties, product assistance and cleaning. Stocked and rotated inventory regularly.
Replenished merchandise shelves with items from the stockroom. Organized the store by returning all merchandise to its proper place. Interviewed, hired and trained.
Server
Fogg N' Suds - Sherwood Park, AB
January 2001 to June 2001
Bookkeeping
Handled cash and deposits using the proper accounting procedures and documentation. Accepted payment from customers and made change as necessary. Accepted payment from customers and made change as necessary. Assisted co-workers.
Attempted to limit problems and liability related to customers' excessive drinking Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages
Checked the quantity and quality of received products Cleaned bars, work areas, and tables
Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash Cashier/Gas jockey
Esso Ardrossan, Alberta - Ardrossan, AB
February 1998 to June 2001
Education
Ardrossan Jr. Sr. High School - Ardrossan, AB
2000
Skills
• N/a
Certifications and Licenses
200RYT
December 2015 to Present
Empowered Yoga 200hr RYT
Restorative Yoga
December 2015 to Present
Restorative Yoga 25 hr training
Yin Yoga
September 2017 to Present
Yin Yoga 30 hr training
Sellsafe
October 2018 to October 2023
Yin yoga level 2
April 2019 to Present
Yin yoga level 2 25hr training
Reiki Level 1 & 2
February 2019 to Present
Meditation 25 hr training
January 2019 to Present
Meditation 25hr training
Yin yoga level 1
April 2018 to Present
Yin yoga level 1 25hr training
CPR
January 2019
Publications
Empowered body
http://www.friesenpress.com/bookstore/title/119734000030099171 June 2016
Photography for Michele Therorets Yoga Book Empowered Body. Additional Information
References
Jaime Stanvick 780-***-****
Irene Bobocel 780-***-****
Melissa Eskelson 780-***-****
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