QUEEN POUR

**** ****** **. *****, **, ***** UNITED STATES

PHONE EMAIL

267-***-**** adc1nq@r.postjobfree.com

PROFILE

• A recent Penn State University graduate with a Bachelor of Science in Biobehavioral Health. Held various summer jobs in the retail industry which focused on providing customer service. Additionally, an internship which focused on healthcare. Were involved in university leadership roles and served on organization committees. Built additional healthcare experience through volunteering efforts at University of Pennsylvania Hospital.

• Strong working knowledge of Microsoft office and data entry experience using SPSS via research course EDUCATION

PENNSYLVANIA STATE UNIVERSITY, MAIN CAMPUS

University Park, Pennsylvania // Bachelor of Science in Biobehavioral Health 2015-2019 WORK EXPERIENCE

ULTA BEAUTY

State College, Pennsylvania // Beauty Advisor 09/2019-present

• Helping customers find the products that meet their needs and sell customers as many products as possible.

• Communicating regularly with personal clients through phone, mail, and emails regarding in-store events, merchandise requests, sales follow- ups, birthdays, etc. to build strong clientele.

Accomplishments

• Successfully met beauty advisor requirement by gaining 100% of loyalty signup weekly. BJS WHOLESALE CLUB

Philadelphia, Pennsylvania // Cashier 05/2019-08/2019

• Verified memberships, scanned items and accepted various monetary transactions.

• Provided excellent customer service by directing customers to merchandise and solving customers complaints. BRIGHTSTAR CARE – PAID INTERNSHIP

State College, Pennsylvania // Nurse Aid & Caregiver 05/2018-08/2018 Provided aid for students with hearing disability and allergies. Kept track of medication record and documented times medication was taken. Accomplishments

• CPR certified with American Red Cross 06/2018

• Completed anaphylaxis and epinephrine training with American Red Cross 06/2018 LEADERSHIP, VOLUNTEER & COOL THINGS TO KNOW

PENN STATE RESIDENCE LIFE

Stuart Hall, Packer Hall, Earl Hall // Resident Assistant (RA) 09/2017-05/2019 Organize monthly educational events and monthly educational bulletin boards. Assessed and responded to the needs of at least 30 residents each term. Managed various administrative duties including maintenance requests, documenting incident reports, room transfers, etc. Accomplishments

• Received leadership certificate from Penn State Student Affairs 04/2017

• 3 consecutive placements as an RA.

• Partnered with UNICEF and organized fundraisers to raise money for hurricane Mathew in Haiti 10/2017 UNIVERSITY OF PENNSYLVANIA HOSPITAL

Philadelphia, Pennsylvania // Summer College Surgical Care Volunteer 05/2017-08/2017 Interacted with patients, hospital staff including physicians, nurses and advanced practices provider. Organized clinical documents.

Accomplishments

• Completed 48 hours

ADDITIONAL SKILLS

Strong communication and written skills

Strong planning and organizational skills

Strong medical terminology knowledge

PROFESSIONAL REFRENCES

Available upon request

Contact this candidate