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Gamal Taha

Mobil: 012********

Email: adc1ka@r.postjobfree.com

Address: Zahraa EL Maadi, Cairo – EGYPT

Summary

I have 35 years extensive experiences in Hotels and Restaurants Business with food and beverage operations background since February 1982 Starting from Sonesta Hotel Cairo, Ramada Renaissance Hotel Cairo, Mawarid Fast Food Restaurants Riyadh KSA, InterContinental Hotel Cairo, Baron Hotel Sharm El Sheikh, Conrad Hotel Sharm El Sheikh, and Calimera Hurghada Hotel & Resort Qualifications / Skills

Strong management and customer service skills

Extensive knowledge of all food service types

Budget and strategic planning

Cost reduction and financial performance

Craft Training and successful staff training improvement

Develops facilitates and delivers learning and organization development programs

Strong facilitation and training skills; demonstrated ability to recognize and adapt to different learning styles and group dynamics

Evaluates training and organization development programs for effectiveness

Staff development within established quality standards

Successful record of profit improvement

Using a " Hands - on " approach to management style

Induction a " Can - do " Attitude in employees

Guest satisfaction, higher revenue, higher average checks

Exceeding guest expectations

Communicate the goals and objectives and inspire employees to achieve those goals

Exceptional detail on follow-up,

Tim management

Training / Certificates

F&B Management Courses & Certificate from American hotel and lodging association

Hotel management Courses & Certificate from Helwan university

Certificate of appreciation from TVET and Ministry of tourism

Total quality Management of Cyprus Certifications Academy

Service quality Management of SGS Co, Certificate

Health and safety in the hospitality industry of Cristal Co, Certificate

Team work, Certificate

Guest courtesy, Certificate

Kitchen training, Certificate

Communication workshop, Certificate

Craft training, Certificate

Leadership skills, Certificate

Microsoft word, Excel, power point

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Experience & Current Employment

Hospitality Training Consultant / Freelance

Jul 2017 – present

ProvidTraining e Professional Hospitality Service and improvement for hotel and restaurants staff The following Training Topics/Programs:

Food and Beverage Management

Food and Beverage Service

Restaurants Management

Hospitality Ethics & Etiquette

Kitchen Operations & Management

Food Safety & HACCP System

Steward Skills & Awareness

Menu Engineering

Food Cost & Reduction Methods

Beverages & Professional Bartender

Up-Selling

Cooperating and Achievements:

Ministry of Tourism & TVET Program

National Bank Club Restaurants

Cyprus Certifications Academy

Tanmia Egypt Academy

Crystal Consultancy Services

Director of Food & Beverage

Jan 2005 – Jun 2017

Movie Gate Hurghada “Hotel & Resort 460 Rooms, 11 Outlets. Movie Gate Company took over the Resort from Calimera as of 1st Nov 2013 with Ultra all Inclusive Service

Reporting directly to General Manager

Ensure all employees are trained in job skills and customer service, satisfaction

I managed all sources of revenue and expenses including the Food & Beverage, rooms and other departments

Handling and analyzing figures and data, leadership and great team builder

Oversee the planning and organization of promotions and activates to increase awareness and revenue in the F&B outlets. Discuss the price frame for rooms and F&B, the required sales mix and ensures that the measure taken are in accordance to Hotel Company

Set Up and implement new concept

Support operations departments during peak periods

Oversee the recruitment, selection and training of personnel to achieve performance, goals and objectives.

Ensure that budgets, revenue forecasts, sales objectives and other key performance objectives are established.

Reviews and ensures proper follow up with corrective action plans and training sessions of quality and audit results.

Achievement of commercial results in terms of finance and especially revenue and GOP RevPar provide appropriate guidance to respective General Managers. Page 3

Food and Beverage Manager

Oct 2000 – Dec 2005

Calimera Hurghada “Hotel & Resort and SPA” 300 Rooms Restaurant’s Manager

Dec 1999 – Sep 2000

Conrad international Sharm ELSheikh Resort 351 Rooms Senior Restaurants Manager

Aug 1999 – Nov 1999

Baron Sharm ELSheikh Resort 360 Rooms and Suites

Restaurant’s Manager

Nov 1992 – Jul 1999

Pyramids park interContinental Global Resort Cairo 560 Rooms Restaurant Manager

Aug 1991 – Aug 1992

Mawarid Food Company Riyadh KSA (Popeye’s, Wendy’s Burger, Pizza Hut) Senior Bartender

Oct 1985 – Aug 1991

Ramada Renaissance Hotel Cairo 560 Rooms

Barman

Feb 1981 – Sep 1985

Sonesta Hotel Cairo 253 Rooms

References

Upon request

Contact this candidate