MAYOK NORBERT N
POSITION : SALES MERCHANDISER/ATTENDANT
An ambitious, highly motivated and energetic sales executive with excellent marketing and business development skills. Experience of managing sales and merchandising for established retail outlets, franchises and international brands. A reliable orientated professional with a proven ability to get results, generate revenue, improve service as well as reduce costs. Over 3 years marketing experience of working in competitive industries and successfully identifying, developing and managing new business opportunities within these markets.
SKILLS AND EXPERTISE
Strong negotiations skills
Good customer service
Problem solving skills and smart
SALES MERCHANDISER/ATTENDANT:THE FRESH MARKET DUBAI (SOUK MARKET) (FROM JANUARY2019 TO PRESENT)
Involved in the strategic market planning for the company’s services and shelve display, as well as being in charge of the sales team. Organized merchandising operations and major events like promoting new brands or product launches.
-Welcome customers happily and politely upon entering the store.
-Ensure that customer’s expectations are met in highest professional standards and in consistence with the company’s policies.
-Provide excellent customer service and attend to all customer queries.
-Display product on Shelve and frequent checks for new placement.
-Ensure that correct stock levels are maintained with designated sectors.
-Generate maximum sales.
-Access customers’ needs and provide assistance and information and product features.
-Reaching the sales target and goals set by the company.
-Prepare and submit daily reports to management
-Involved in developing a new sales incentive scheme that was adopted across our company.
-Responsible for forecasting market trends.
-Processing customers online order and delivery
-Making sure products and services are supplied to customers on time.
-Negotiate and convince customers to accept choice B incase choice A is finished.
-Checking on customers if they actually received their goods as order .
NGASSA SUPER MARKET (2016-2018)
-Experience of territorial marketing, account management and client relations and retention.
-Writing detailed sales forecast report for senior company managers.
-Gathering industry data and analyzing spend patterns to highlight the potential for future growth.
-Communicating new products to potential clients.
-Proven ability to maximize sales opportunities by creating professional sales script and building rapport with potential new and also existing customers.
-Created a seasonal sales reporting and performance monitoring system
-Monitoring and reviewing the performance of sales teams, to ensure targets are met. Responsible for monitoring sales levels and patterns on a weekly and monthly basis to identify and predict any potential problems
In-depth knowledge of MS Word and Excel
QUALIFICATIONS AND OTHER TRAININGS
. Bachelor of Science Degree.
• High School/Advance Level Certificate.
• Secondary/Ordinary Level Certificate.
• Hospitality Training.
. Basic food hygiene training Dubai(GOODWILL QUALITY CONSULTANT)
Good Computer Training PCDI Cameroon,
Good at MS-Word, Power Point, Excel and ALPHA SOFTWARE
Business lover, Travelling, learning other cultures and Lifestyles, Love Reading Business Novel, Sports and Music and Teachable.