Joseph Edmunds

*** *****, ***, **** ***, South Elgin, IL 60177

adc1cn@r.postjobfree.com 630-***-****

Experience

Digital Marketing Associate

Identity Dental Marketing, Bloomingdale, IL

Nov 2019 – Apr 2020

Managed and created SEO (search engine optimization) for client websites

Managed Social Media Marketing (Facebook, Google, LinkedIn, Twitter) campaigns

Wrote content for blogs, social media materials, advertisements, and website content

Managed client requested website changes via WordPress

Marketing Technologies & Services Manager

CompTIA, Downers Grove, IL

May 2019 – Oct 2019

Designed, edited and executed e-mail marketing campaigns

Analyzed and presented metrics on campaigns and recommended shifts in strategy when necessary

Coordinated, maintained and formatted target prospect and marketing lists

Designed, edited and activated landing pages for various initiatives

Email Marketing Associate

Mercola, Hoffman Estates, IL

June 2017 – Sept 2018

Coordinated and executed daily email marketing campaigns, driving ecommerce sales & promoting informational product awareness from concept through deployment

Managed production on average of 4-6 weekly emails while increasing total email marketing sales by 30% from 2016-2017, and maintained an 8% conversion rate

Oversaw any e-commerce projects related to email marketing (coupon creation, landing page creation, landing page management, product availability.)

Assumed responsibility for daily proofing of the newsletter from a Marketing standpoint for accurate sales details, product images, & correct page links

Managed and implemented social media product marketing via Facebook, and organically increased page likes to company Facebook % from 2016 to present

Customer Service Representative

Mercola, Hoffman Estates, IL

Oct 2016 – June 2017

Received inbound customer correspondence via phone, mail, email, and text chats

Placed, tracking, and set-up returns for orders via phone, mail, e-mail and chats via CRM tool

Assisted in training newly hired employees on internal company systems and processes

Education

General Studies

Streamwood High School, Streamwood, IL

2006-2010

Retail Marketing & Management

Elgin Community College, Elgin, IL

2010-2012, course of study incomplete

Skills

Microsoft office, Dreamweaver, Social Media Platforms, Microsoft CRM tool, Lander, Informz, Smartsheet, WordPress, Google platforms, Teamwork

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