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Civil Engineering Customer Service

London, ON, Canada
April 30, 2020

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Sina Saeidi

****-********* **** ************, ****** 4N9 w226-224-8778


§ Excellent time management skills

§ Exceptional computer literacy skills

§ Reliable and trustworthy

§ Able to work effectively independently

§ Proven customer service

§ Able to develop and improve new skills

§ Enthusiastic and eager to work

§ Able to work well within a team setting

§ Able to work with hands for long hours

§ Experience handling cash


Civil Engineering Technology (co-op program) September 2019- Present Fanshawe College

Use industry-specific electronic and digital technologies to support civil engineering projects Apply teamwork, leadership, supervision and interpersonal skills when working individually or within teams Bachelor of Psychology September 2017- May 2019

University Western Ontario

General Art and Science Diploma May 2015- April 2016 Fanshawe College

ESL Diploma September 2014- May 2015

Fanshawe College

Pre-University Diploma September 2013 – January 2014 Emam Khomeini, Shiraz, Iran

High School Diploma September 2010- May 2013

Boali High School, Shiraz, Iran


Belair Office Products May 2017- August 2017

London, ON

Standing on feet more than 8 hrs to package products Fanshawe College Residency April 2017 - May 2017

London, ON

Customer Service Representative

• Handling all cash transactions, cash reconciliation

• Using Erez software and eBook

Belair Office Products July 2014- August 2014

London, ON

• Assembled all furniture products.

• Assisted with cashier functions, when necessary

Pizza Pizza March 2014- July 2014

Esfahan, Iran

• Cooking inside and cleaning

• Responding customers on its call center

• Delivering special deals flyers

Nivan Market

Shiraz, Iran April 2013– July 2013

• Duties

• Performed all cashier responsibilities

• Handling all cash transactions, cash reconciliation,

• Daily report to manager

• Helping with display of stock

Mahan Taxi Service Jan 2013– Mar 2013

Shiraz, Iran

• Receptionist / Junior Office Administrator.

• Duties.

• Responsible for sundry office duties – photocopies, fax, scanning etc.

• Monitored all calls – paging, transfers, etc.

• Greeting customers

• Satisfying customer requests.

• Doing all assigned duties as needed

Ava Agency May 2012– September 2012

Shiraz, Iran

• Provided quality customer service at an Iranian taxi agency

• Answered any phone calls from customers regarding agency’s services

• Handled cash and other monetary transactions

• Maintained friendly and professional demeanor at all times Zakarenia Supermarket February 2011– August 2011

Shiraz, Iran

• Cleaned around shops in the market

• Thoroughly cleaned windows, carpets, ceramic tiles, and other areas around stores

• Assisted storekeepers around the supermarket with cashier duties

• Maintained professional relationship with store owners and customers in the supermarket VOLUNTEER EXPERIENCE

• Delivering letters of Minto office to its residents 2016

• Painting pictures for West Park Church 2015

• Delivering fliers of Canada Day for West Park Church 2015

• Delivering fliers / newspapers for Nivan Market 2013

• Doing survey for Nivan Market 2013

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