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Customer Service Office

Location:
Herriman, UT
Salary:
16.00
Posted:
April 30, 2020

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Resume:

JAMIE D GORDON

801-***-****

adc1ap@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Airport Diamond Parking 50 S Redwood Rd Salt Lake City, UT 84116

Shuttle Driver 2019-2020

Greeted and assisted guests with any needs

Operated shuttle from base station to destination and back, according to assigned schedule and routes

Maintained courteous professional relationships with customers, vendors, co-workers and managers

Operated radio to communicate with base station and other vehicles within fleet

Maintained clean interior and exterior vehicle throughout shift

Larry H Miller Megaplex Theatres 3761 W Parkway Plaza Dr, South Jordan, UT 84095

Customer Service, Box Office 2019-Present

Handle ticket sales and refunds

Load gift cards for guests

Cash handling

Operate register

Apply coupons and inform guests of discounts available

Focus on creating a great experience for guests with great customer service

Teleperformance 8550 1300 E. Sandy, UT 84094

Customer Service Representative 2018-2019

Handled and responded to all customer inquiries via inbound calls

Worked with confidential customer information sensitively

Aimed to resolve customer issues by being proactive

Used active listening to provide excellent customer service

HOME SAVINGS BANK 3539 Main St, SALT LAKE CITY, UT 84115

Loan Service Manager 2006-2018

Managed setup of new mortgage loans approximately 180 loan portfolios

Monitored insurance, taxes, and escrows were kept current

Serviced disbursements of funds for construction loans and monitored the loans during construction

Monitored collections of loan payments

Coordinated disbursements of new loans with title companies

Provided payoffs for loans as they were paid off

Worked with borrowers on loan related issues

LOVERIDGE MACHINE AND TOOL COMPANY 4097 S W Temple, MURRAY, UT 84107

Office Manager 1980-2005

Managed office of 50 employees for 25 years

Organized accounts payable, accounts receivable, payroll, taxes and other accounting related tasks

Established working relationships with partners, vendors, and clients

Managed all office departments including; human resources, insurance, paid time off and worker’s compensation inquiries

Improved office processes, updated office policies, handled routine office operations, and resolved problems

Managed shipping and receiving of materials and finished products.

SKILLS

High level of organizational, communication and interpersonal skills

Successful working both independently and collaboratively

Relationship management and customer service

Project management abilities

Ability to multitask efficiently

Microsoft Excel, Outlook and Word

Sage 50 Accounting, previously known as Peachtree

VOLUNTEER EXPERIENCE

West Jordan City 199*-****-**** S Redwood Rd, West Jordan UT 84088

West Jordan City Planning and Zoning Commission

Worked closely with elected officials

Attended Planning and Zoning Meetings

Understood zoning ordinances for decision making

Evaluated and approved zoning and planning changes

Presented changes to City Counsel

West Jordan Fire and Police Budget Committee

Worked with West Jordan City Fire and Police Chiefs to plan budgets

Maintained budget and cost controls for current state and new growth

Worked with city officials to help negotiate funds for the fire and police departments to ensure they had adequate funds needed

EDUCATION

Bingham High School 1974 2160 S Jordan Pkwy, South Jordan, UT 84095



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