Ashutosh Bhatt
Block number -*
Street -**
Hawally Bin khaldun
Kuwait
Phone Number:+965-********
Email: adc1ae@r.postjobfree.com
HOTEL MANAGEMENT PROFESSIONAL
Seeking managerial level assignments across the Hospitality Sector or Related field.
PROFILE
Competent, diligent & extremely efficient hospitality professional with 8 years of rich experience in managing the entire gamut of operations and functions related to Hospitality Industry with extensive experience in Operations, Management and Relationship Management.
Solutions oriented approach with excellent relationship skills, successfully and consistently delivering the responsibilities of Revenue Generation, Profitability, Market Share and Customer Satisfaction.
Strong background in operations, food and beverage management, public relations, business development, infrastructure and training, to general administration, human resource management and customer relations.
Demonstrated capabilities in evolving innovative sales and promotional strategies, training and development, and team management.
Wide exposure to a variety of clients from diverse backgrounds and recognition from past and previous employers for successful maintenance of international standards and utmost commitment to my work.
An unwavering commitment to customer service, with the ability to ensure high quality and timely expedition of customer requests, build productive relationships, resolve complex issues and win customer loyalty.
Key Competencies
Hospitality• F & B • General Administration • Coordination Skills • Manpower Management • Resource Management • Facilities Management • Operations • Relationship Management • Vendor Management
PROFESSIONAL EXPERIENCE
*Meat And Eat Restaurant (American burgers Concept) --Kuwait
*Restaurant Manager---2016 March ---Till Date
Managed overall restaurant operations while supervising all the opening/ closing operations of the restaurants.
Stock maintaining and purchase of all restaurant related operations.
Making Profit and loss report.
Motivates staff and to make appraisal.
Communicates with management for the daily operation.
Handling municipality inspection and keeping records.
Ensured Safety, Sanitation, Energy Management, Preventive Maintenance and other Standards
Worked towards highest levels of customer satisfaction as indicated through feedbacks. Responsible for handling reservations, bookings and maintaining guest records
Responsible for maintaining cordial relations with large corporate clients to assure satisfactory service and speedy problem solving
Responsible for daily operations, supervising all of the staff, maintaining cleanness, correcting table settings, maintaining a high service standard, taking an active part in the personnel training program, ensuring that the cleaning schedule is followed by the personnel
Planned framework for the management of material, service and information including the increasingly complex information, communication and control systems required in today's business environment
Periodically checked all equipment and machinery and makes relevant requests for maintenance and/or repair, or replenishment. Implemented the required/ stipulated safety procedures & practices and promoted and ensured a safe and healthy work environment
*Blizzard Foods/Abdullah and al Mudaf (Kumar restaurant) Kuwait
*Assistant restaurant manager March 2014 to March 2016
*POP A LOOP (AL ANJARY COM) Kuwait Since Oct 2013
* Restaurant supervisor
Managed overall restaurant operations while supervising all the opening/ closing operations of the restaurants.
Stock maintaining and purchase of all restaurant related operations.
Making Profit and loss report.
Motivates staff and to make appraisal.
Communicates with management for the daily operation.
Handling municipality inspection and keeping records.
Ensured Safety, Sanitation, Energy Management, Preventive Maintenance and other Standards
Worked towards highest levels of customer satisfaction as indicated through feedbacks. Responsible for handling reservations, bookings and maintaining guest records
Responsible for maintaining cordial relations with large corporate clients to assure satisfactory service and speedy problem solving
Responsible for daily operations, supervising all of the staff, maintaining cleanness, correcting table settings, maintaining a high service standard, taking an active part in the personnel training program, ensuring that the cleaning schedule is followed by the personnel
Planned framework for the management of material, service and information including the increasingly complex information, communication and control systems required in today's business environment
Periodically checked all equipment and machinery and makes relevant requests for maintenance and/or repair, or replenishment. Implemented the required/ stipulated safety procedures & practices and promoted and ensured a safe and healthy work environment
*Asha s Restaurant (M H Alshaya Com) Kuwait 30th November 2009
*Senior server and Trainer
Ensured affective planning and successfully organizes various areas of operations; optimize available resources to ensure smooth operations
Accountable for preparation of weekly and monthly roaster and planning daily inventory, beverage inventory and monthly inventory
Seamlessly coordinated the complete arrangements for VIP arrivals
Efficiently handled front office relations to ensure proper information management and service standards
Always undertake Health Safety Measures in the whole F&B management process
Ensured adherence of international standards in the organization in accordance with guidelines; ensuring that procedures and policies are complied with by entire staff.
Coordinated with the Head office for supplies to ensure adequate stock, customer complaints, feedbacks from customers and team, etc.
Attended pre-function meetings and follow- up meeting specifics i.e. menu, service procedures, guest concerns, timing, assignments and special details.
Trident Oberoi 2008-2009
Jaipur India
Air India (centaur hotel New Delhi)
Industrial training 2007-2008
EDUCATIONAL CREDENTIALS
Bachelor Of hotel Management & Catering Technology 2005 TO 2008
From blue mountains college Dehradun (India)
Bachelor of Arts -GRADUATION (Garhwal university Dehradun India ) 2005 TO 2008
Airport Handling and tourism ( Y.M.C.A NEW DELHI ) 2003 TO 2004
Intermediate
From—Mussoorie modern school Mussoorie (India)— (I.S.C.E) 2003
High school
Manava Bharti school India ) —(C.B.S.E) 2001
Personal Profile:
Ashutosh Bhatt
Permanent Address *Ashoak- Vihar lane no 1, House number -35,Ajabpur kalan Dehradun
*Uttarakhand India -28001
Sex : Male
Nationality : Indian
Marital Status : Married
Passport Details:
Date of Birth : 16th March 1983
Passport No : Z3830205
Date of Issue : 09/01/2018
Date of Expiry :08/01/2028
Place of Issue : Kuwait
Language Proficiency:
English, Hindi, Garhwali and basic Arabic
References: Available on Request