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Manager Service

Location:
New York City, NY
Salary:
2500
Posted:
April 30, 2020

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Resume:

Ashutosh Bhatt

Block number -*

Street -**

Hawally Bin khaldun

Kuwait

Phone Number:+965-********

Email: adc1ae@r.postjobfree.com

HOTEL MANAGEMENT PROFESSIONAL

Seeking managerial level assignments across the Hospitality Sector or Related field.

PROFILE

Competent, diligent & extremely efficient hospitality professional with 8 years of rich experience in managing the entire gamut of operations and functions related to Hospitality Industry with extensive experience in Operations, Management and Relationship Management.

Solutions oriented approach with excellent relationship skills, successfully and consistently delivering the responsibilities of Revenue Generation, Profitability, Market Share and Customer Satisfaction.

Strong background in operations, food and beverage management, public relations, business development, infrastructure and training, to general administration, human resource management and customer relations.

Demonstrated capabilities in evolving innovative sales and promotional strategies, training and development, and team management.

Wide exposure to a variety of clients from diverse backgrounds and recognition from past and previous employers for successful maintenance of international standards and utmost commitment to my work.

An unwavering commitment to customer service, with the ability to ensure high quality and timely expedition of customer requests, build productive relationships, resolve complex issues and win customer loyalty.

Key Competencies

Hospitality• F & B • General Administration • Coordination Skills • Manpower Management • Resource Management • Facilities Management • Operations • Relationship Management • Vendor Management

PROFESSIONAL EXPERIENCE

*Meat And Eat Restaurant (American burgers Concept) --Kuwait

*Restaurant Manager---2016 March ---Till Date

Managed overall restaurant operations while supervising all the opening/ closing operations of the restaurants.

Stock maintaining and purchase of all restaurant related operations.

Making Profit and loss report.

Motivates staff and to make appraisal.

Communicates with management for the daily operation.

Handling municipality inspection and keeping records.

Ensured Safety, Sanitation, Energy Management, Preventive Maintenance and other Standards

Worked towards highest levels of customer satisfaction as indicated through feedbacks. Responsible for handling reservations, bookings and maintaining guest records

Responsible for maintaining cordial relations with large corporate clients to assure satisfactory service and speedy problem solving

Responsible for daily operations, supervising all of the staff, maintaining cleanness, correcting table settings, maintaining a high service standard, taking an active part in the personnel training program, ensuring that the cleaning schedule is followed by the personnel

Planned framework for the management of material, service and information including the increasingly complex information, communication and control systems required in today's business environment

Periodically checked all equipment and machinery and makes relevant requests for maintenance and/or repair, or replenishment. Implemented the required/ stipulated safety procedures & practices and promoted and ensured a safe and healthy work environment

*Blizzard Foods/Abdullah and al Mudaf (Kumar restaurant) Kuwait

*Assistant restaurant manager March 2014 to March 2016

*POP A LOOP (AL ANJARY COM) Kuwait Since Oct 2013

* Restaurant supervisor

Managed overall restaurant operations while supervising all the opening/ closing operations of the restaurants.

Stock maintaining and purchase of all restaurant related operations.

Making Profit and loss report.

Motivates staff and to make appraisal.

Communicates with management for the daily operation.

Handling municipality inspection and keeping records.

Ensured Safety, Sanitation, Energy Management, Preventive Maintenance and other Standards

Worked towards highest levels of customer satisfaction as indicated through feedbacks. Responsible for handling reservations, bookings and maintaining guest records

Responsible for maintaining cordial relations with large corporate clients to assure satisfactory service and speedy problem solving

Responsible for daily operations, supervising all of the staff, maintaining cleanness, correcting table settings, maintaining a high service standard, taking an active part in the personnel training program, ensuring that the cleaning schedule is followed by the personnel

Planned framework for the management of material, service and information including the increasingly complex information, communication and control systems required in today's business environment

Periodically checked all equipment and machinery and makes relevant requests for maintenance and/or repair, or replenishment. Implemented the required/ stipulated safety procedures & practices and promoted and ensured a safe and healthy work environment

*Asha s Restaurant (M H Alshaya Com) Kuwait 30th November 2009

*Senior server and Trainer

Ensured affective planning and successfully organizes various areas of operations; optimize available resources to ensure smooth operations

Accountable for preparation of weekly and monthly roaster and planning daily inventory, beverage inventory and monthly inventory

Seamlessly coordinated the complete arrangements for VIP arrivals

Efficiently handled front office relations to ensure proper information management and service standards

Always undertake Health Safety Measures in the whole F&B management process

Ensured adherence of international standards in the organization in accordance with guidelines; ensuring that procedures and policies are complied with by entire staff.

Coordinated with the Head office for supplies to ensure adequate stock, customer complaints, feedbacks from customers and team, etc.

Attended pre-function meetings and follow- up meeting specifics i.e. menu, service procedures, guest concerns, timing, assignments and special details.

Trident Oberoi 2008-2009

Jaipur India

Air India (centaur hotel New Delhi)

Industrial training 2007-2008

EDUCATIONAL CREDENTIALS

Bachelor Of hotel Management & Catering Technology 2005 TO 2008

From blue mountains college Dehradun (India)

Bachelor of Arts -GRADUATION (Garhwal university Dehradun India ) 2005 TO 2008

Airport Handling and tourism ( Y.M.C.A NEW DELHI ) 2003 TO 2004

Intermediate

From—Mussoorie modern school Mussoorie (India)— (I.S.C.E) 2003

High school

Manava Bharti school India ) —(C.B.S.E) 2001

Personal Profile:

Ashutosh Bhatt

Permanent Address *Ashoak- Vihar lane no 1, House number -35,Ajabpur kalan Dehradun

*Uttarakhand India -28001

Sex : Male

Nationality : Indian

Marital Status : Married

Passport Details:

Date of Birth : 16th March 1983

Passport No : Z3830205

Date of Issue : 09/01/2018

Date of Expiry :08/01/2028

Place of Issue : Kuwait

Language Proficiency:

English, Hindi, Garhwali and basic Arabic

References: Available on Request



Contact this candidate