Arlington, TX, 76016
SENIOR SOFTWARE ENGINEER
Create and implement computer applications and coordinate developer teams. Advise junior programmers, consult with clients, propose business solutions, troubleshooting, handle projects, and test software. Programming skills, full-lifecycle management (SDLC), managerial experience, leadership, creativity, and communication. Project management expertise. Design of medical devices.
Python, PyCharm, SCRUM team, Design History File (DHF), automated IVD analyzer, medical device, HP ALM (Quality Center), Atlassian suite, Jira, Confluence, Crucible, Agile software development process, Technical Review, Design Review, Serena Business Manager, UFT, Good Lab Practice, Six Sigma Green Belt, Verification and Validation, Microsoft Office (Word, Excel), Requirements Analysis
Abbott Laboratories, Inc., Irving, Texas 8/1998 – Present
Senior Software Engineer-System Software-Research and Development 10/2003 – Present
●Software development for over 150 Clinical Chemistry system maintenance and diagnostic procedures by coding in Python using the Agile process.
●Released maintenance and diagnostic procedures to an install base of over 2000 instruments worldwide by collaborating with cross functional teams (system support, quality engineering, systems integration, engineering and manufacturing).
●Properly documented and released over 150 maintenance and diagnostic procedures in accordance with the Abbott Quality Policies and design controls by releasing system design requirements and test protocols to the Design History File (DHF) to deliver high quality and consistent documentation.
●Led and collaborated with cross functional teams (customer support, systems integration, engineering, manufacturing and quality) in design reviews to determine the requirements for maintenance and diagnostic procedures and gain sign off approval for design inputs and design outputs.
●Executed code reviews using Crucible to increase the robustness of the code and debugging. Gained approval from Quality, Safety and the end users.
●Improved and enhanced maintenance and diagnostics procedures to reduced field actions and enhance customer experience by conducting investigations and re-coding and refactoring Python code.
●Developed test protocols and test strategy to enhance customer (internal customers and external customers) experience by developing functional testing against design plans for non-software personnel.
●Automated maintenance and diagnostic procedure test cases to decrease testing time by 60% by coding UFT and linking to Quality Center.
●Involved with the training and mentoring junior developers and System Integration staff in M&D code development thus allowing staff to use procedures to execute experiments and system assembly testing.
Customer Systems Engineer- New Product Development 8/1998 – 10/2003
●Provided field support as a Subject Matter Expert (SME) for Clinical Chemistry instrument by supporting new product design launches and new installation training in-country service staff.
●Improved instrument reliability by investigating field performance and risk assessment by trending high failure sub-assemblies resulting in lower instrument service calls per year and reducing sub-assembly failures.
●Interacted with internal and external customers by chairing meetings, initiated conference calls and off-site customer visits resulting in improved product planning, problem resolution and process improvement.
●Authored Engineering Change Notice action via Technical Service Bulletin and Service Advisories to communicate field service technical issues and therefore increasing instrument reliability by 20%.
●Authored and validated service documentation, including service manual, and training agendas for new product launch by documenting removal and replacement procedures and coordinating graphics.
●Troubleshot medical laboratory instrument (repair) preventative maintenance to develop new service procedures and investigate root cause and reporting non-compliance issues.
●Taught field service class to Abbott field service engineers to provide a subject matter expert in each of the worldwide service districts. Provided training through lecture, demonstration and hands on supervised practice.
●Participated as departmental auditor to prepare staff for corporate and regulatory audits by auditing against FDA, GMP and ISO regulations.
●Managed in-house support parts with budget of $250K for maintenance of R&D laboratory instruments by developing exchange system and service documentation.
Bachelor of Science in Biomedical Engineering
Texas A&M University, College Station, TX