Arshpreet Gill

***, *** ***** ******, ******* AN T4B1E8

Home: 403-***-****

adc18h@r.postjobfree.com

Summary

Enthusiastic Customer Service and Tele sales Representative with in-depth knowledge of sales, account management and training. Able to provide superior customer service and resolve all issues with speed and accuracy.

Retail Sales Associate versed in merchandising, display design and customer relations.

Personable and deadline-drive Customer Service Representative experienced in working in a fast-paced environment. Solid team player who offers a positive and cooperative attitude.

Skills

Store cleanliness and appearance

POS expertise

Product bagging

Retail sales customer service

Customer order recording

Employee scheduling

Time management

Superior communication skills

Promotional support

Staff training and development

Experience

McDonalds April 2015 to Current

Food Service Supervisor

Airdrie, Alberta

Created and adjusted department schedules and individual shift assignments.

Oversaw work and guest areas to provide clean, tidy and properly sanitized facilities according to established guidelines.

Performed continuous evaluations of employee performance and service levels.

Purchased food and supplies according to department needs.

Monitored food storage, handling, preparation and delivery to maintain health and safety standards.

Identified items in stock for first use to decrease waste and profit loss.

Executed cash transactions quickly and accurately.

Oversaw overnight store operations, including staff assignments and production lists.

Soft Moc August 2017 to January 2019

Assistant Store Manager

Edmonton, AB

Addressed customer issues to ensure swift and successful resolution.

Coached and developed store associates through formal and informal interactions.

Promoted and supported strong relationships with local community organizations in the surrounding area.

Shell Gas Station September 2015 to April 2016

Cashier Customer Service

Edmonton, AB

Gathered, collated and maintained information for dissemination to staff service members.

Assisted customers with store and product complaints.

Kept the showroom clean and maintained neat, orderly product displays.

Excelled in exceeding daily credit card application goals.

Education and Training

MacEwan University 2017

Diploma: Business management

Edmonton, AB

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