Social Media Manager
Resume:
RAISSA ANJELA M. CARMAN
Building * Aseer Street, Fereej Bin Mahmoud, Doha, Qatar
adc15n@r.postjobfree.com
Flexible individuals determined to utilize years of experience in excellent customer service and communication skills with advanced English language proficiency. An organized individual knowledgeable in basic computer skills such as Microsoft Office, Spreadsheets, Communication Tools and Social Media. PROFESSIONAL SKILLS
● Organizational Language Skills
● Communication Skills Tagalog-Advanced
● Time Management Skills English- Advanced
● Administrative Skills Arabic- Beginner
● Flexibility French- Beginner
WORK EXPERIENCE
April 2018-May 2020 Ride Operator
Jungaloona, Doha, Qatar
Key Responsibilities
● Enforce all safety regulations and stay current with safety rules and regulations.
● Daily checking of riding devices for malfunction before and after the shift.
● Perform basic first aid during emergency situations. February 2019- June 2019 ADMINISTRATIVE ASSISTANT
Joueclub, Doha, Qatar
Key Responsibilities
● Provides general administrative and clerical support for the manager in charge.
● Perform data entry and scan documents
● Run company errands for promotional purposes
● Prepare and organize documents
June 2015-March 2018 HOSTESS
Chilis Ramada Signal, Doha, Qatar
Key Responsibilities
● Greets guests and strategically plans for assigned tables based on the type of customers.
● Answer phone calls and organize reservations.
● Ensure guest satisfaction with food and service.
● Respond and resolve customer complaints.
August 2014-June 2015 CUSTOMER SERVICE REPRESENTATIVE Teleperformance, Cebu, Philippines
Key Responsibilities
● Utilize computer literacy in assisting customer
inquiries.
● Ensure that customer complaints were resolved
following the communication guidelines and policies. March 15-June 15, 2013 LIFEGUARD
Wilderness Hotel and Resort, Wisconsin Dells, USA
● Assist and enforce rules and regulations.
● Ensure the safety of patrons
● Responds to emergency situations and performs First Aid.
EDUCATION
2010-2014 CENTRAL MINDANAO UNIVERSITY
Musuan, Maramag, Bukidnon
Bachelor of Science in Hotel and Restaurant Management 2006-2010 FIRST FRUITS CHRISTIAN ACADEMY
Hindangon, Valencia City, Bukidnon
CERTIFICATES
September 16, 2019 Excellence in Customer Service
Darwish Holding
Lagoona Mall, 66 West Bay Lagoon Streets, Doha
June 27, 2019 Communication Skills
Darwish Holding
Lagoona Mall, 66 West Bay Lagoon Streets, Doha
February 25, 2019 Time Management
Darwish Holding
Lagoona Mall, 66 West Bay Lagoon Streets, Doha
April 25, 2013 American Red Cross
Wilderness Hotel and Golf Resort
Wisconsin, USA
April 28- Maritime Basic Training and Assessment
May 7, 2014 DMMA College of Southern Philippines
Davao City, Philippines
REFERENCES
Shirley Marie Uy
Supervisor of Blue Shield of California
Teleperformance
Brandon Smith
Aquatics Manager
Wilderness Hotel and Golf Resort
Hanane Hanane
Manager at Chilis Restaurant
Food International Concept
Teresita Castillo
Manager at Jungaloona
Darwish Holdings
Contact this candidate