*

**** **** **.

Troy, Ohio *****

937-***-****

Edward B. Maurer adc12p@r.postjobfree.com

Summary Experienced program manager in the aerospace and airline industry with experience in customer support and personnel management. Areas of expertise include:

Aircraft quality control and airline quality assurance

Airline operations management

Vendor relationship management

Product reliability improvement

Strategic and tactical planning

Conflict resolution

Service level agreement negotiation

Cost and contract management

Technical auditing

Experience Director of Technical Services - 2003/ Present PSA Airlines

Direct the activities of Programs and Reliability Manager and Analysts, Technical Support Specialists, Maintenance Training Manager and instructors, and Component Repair and Warranty personnel.

Responsible for leading, developing, and authorizing Technical Orders for the repair, modification, and entry into service of Bombardier CRJ 200 and CRJ 700 Regional Aircraft flown under Federal Aviation Regulation (FAR) 121.

Reduce cost available seat mile (CASM) through technical solutions and deployment of maintenance training personnel.

Chairman of the CRJ 200 and 700/900 Aircraft Economic Working Group.

Member of the CRJ 200 and CRJ 700/900 Technical Steering Committees.

Review and administer contracts for the repair of PSA owned units by outside vendors including power per flight hour and cycle agreements.

Develop and administer yearly budget for repairable and rotable units and personnel expenditures.

Lead the Manager of Maintenance Programs and Reliability to develop and maintain Inspection Program Manuals and Continuous Analysis and Surveillance Programs.

Lead the development of a Reliability Program.

Work with Original Equipment Manufacturers, vendors, and outside engineering firms to modify aircraft to increase reliability and decrease operating costs.

Examine PMA parts proposals, heavy check agreements, and cost per flight hour contracts to assure proper costs and services provided to PSA.

Accountable with other directors of the company to write the General Maintenance Manual, Operations Manual, MEL, and Ground Operations Manual revisions.

Lead PSA implementation of RVSM authorization.

Lead the review of aircraft records for quality issues, reliability statistics, and meeting FAR regulations.

2

Customer Support Manager/Field Service Representative - 1992/2003 Fairchild/Dornier Aerospace

Lead program management for 30 turbo prop Dornier 328 aircraft operated under Federal Aviation Regulation (FAR) 121 for US Airways Express Division in Dayton, Ohio, and 10 jet powered Dornier 328 aircraft for Skyway Airlines in Milwaukee, Wisconsin.

Established and negotiated $11 million per year power by the flight hour program for maintenance services and parts.

Validated proper $1.1 million per year Maintenance Cost Guarantees (MCG) were calculated and carried out per the contract.

Analyzed reliability of fleet, recommend solutions, and report delay and cancellation causes to engineering and vendors and ensure contractual performance of vendor products. Fleet reliability of 328JET rose to over 99% completion factor.

Reduced costs of maintenance through investigation of problem systems and coordinate vendor participation of product improvement.

Provided 24-hours-7 days a week technical expertise in support of maintenance and inspection crews. Provided on-site training of over 200 Airframe and Power Plant mechanics in systems, structures, Service Bulletin implementation, and manuals.

Developed Initial Provisioning lists of spare parts, tooling, and ground support for new domestic and foreign airline customers.

Participated in monthly Continuous Analysis and Surveillance Program meetings with management teams from US Airways Express, Skyway Airlines, Federal Aviation Administration (FAA), and Technical Specialists from Fairchild Dornier.

Provided technical and vendor liaison support during certification flight tests in Phoenix, Arizona and Oberpfaffenhofen, Germany.

Lead Representative for Dornier 328 Turbo Prop North American Demo tour. Duties included meeting with potential customers, explaining features and product support functions to airlines, corporate aircraft departments and vendors.

Responsible for assuring all documentation was in order and regulations met for delivery of 10 refurbished aircraft valued at $25 million to foreign and domestic airlines.

Participated in Maintenance Review Board/Industry Steering Committee meetings in Germany for the Fairchild/Dornier 328 JET and 328Turbo Prop aircraft.

Regional Director of Quality Control/Assurance -1983/1992 Continental Express Airlines

Directed staff of 25 personnel responsible for inspection and airworthiness of 35 aircraft operated under FAR’s 121.

Created and approved FAA required documentation for General Maintenance Manual.

Developed and administrated Quality Control budgets for Houston, Cleveland, and Guam, including headcount and expenditures. Administered and directed audits of facilities, vendors, aircraft records and calibrated tools. 3

Member of Texas Air audit team which inspected foreign and domestic flag carrier airlines for compliance with operational and maintenance regulations.

Authorized ferry flights, check flights, and Required Inspection Items.

Reviewed technical publications for continued analysis and surveillance.

Responsible for aircraft inspections during heavy checks and airframe overhauls.

Responsible for revision control of technical library.

Wrote and approved Service Difficulty Reports sent to the FAA.

Primary liaison between FAA and maintenance facility personnel. Other Information

Education

MBA; Newport University

Bachelor’s Degree in Business; Newport University

Associate’s Degree in Science – Aircraft Maintenance Engineering Parks College of Saint Louis University

Associate’s Degree in Science – Aircraft Maintenance Management Technology; Parks College of St. Louis University

Federal Aviation Airframe and Power Plant Mechanic Certificate. Technical Training

Bombardier CRJ 200 and CRJ 700

Dornier 328 Jet and Turbo prop airframe

Honeywell Primus 2000 avionics

Pratt & Whitney 119B and 306B power plant

Rolls Royce Dart

Embraer 120 airframe

Fairchild FH227 airframe

Technical Skills

Member of Project Management Institute

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Project

Microsoft Access

Outlook

Adobe PageMaker

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