CONTACT INFORMATION

Email:

adc129@r.postjobfree.com

Address:

Lebanon, Beirut

Phone:

009**-*-**-**-**-**

RAFAL JOUNI

Looking for a challenging and promising career which offers a professional working environment where I can fulfill my potentials and achieve self-satisfaction.

Moreover, finding a job that provides me with good opportunities is another advantage for a quality jump.

Date of birth:

30 – 05 – 1996

Nationality:

Lebanese

SKILLS

- Communication skills

- Leadership skills

- Commercial awareness

- Numerical Abilities

- Ability to work under pressure

- Time Management

- Proficient in all main Microsoft

Products

- Literate user of the Internet

LANGUAGES

Arabic (Native Language)

Advanced

English

Fluent in speaking & writing

EDUCATION

Arts, Science and Technology University in Lebanon Undergraduate

Tourism & Hospitality Management

Al Nahda National School

Graduate of 2013

American High School

WORK EXPERIENCE

YAS Travel & Tourism – Beirut, Lebanon

June 2016 - Present

-Building ready-made packages.

-Handling worldwide Tickets issuing, Tourism visas, Hotel bookings, Travel insurance, Tours & excursions.

-Handling requests (over the phone, on the social media, by Email and walk-in customers).

-Managing social media posts.

-Follow up with clients.

-Leading and supporting Trainees during summer.

-Meeting inbound & outbound suppliers.

-Problem solving.

Cosmos Travel & Holidays – Beirut, Lebanon

January 2016 – May 2016

-Keeps informed of laws.

-Regulations and SOPs related to visa cases.

-Data entry visa classification.

-Quality assurance and tracking and issuance.

-Tracks applications, including emergencies or high profile cases. Home Away Real estate & Maintenance - Abu Dhabi, UAE January 2015 – July 2015

-Serve as a liaison between the managing broker and clientele.

-Take notes and deliver messages from phone calls, emails, memos or reports to the broker.

-Oversee the brokers’ schedules, team meetings, and travel arrangements.

-Input information received about clients.

-Adjust to the needs of the real estate office and execute other assistant duties when necessary.

National Bank of Abu Dhabi - Abu Dhabi, UAE

August 2014 – September 2014

- Data Entry.

- Filing.

General manager for Mohammed Al Darmaky for Consultant Engineering & Interior Design - Abu Dhabi, UAE

July 2013 – June 2014

-Answering calls, taking messages and handling correspondence.

-Maintaining diaries and arranging appointments.

-Typing, preparing and collating reports, filing.

-Organizing and servicing meetings (producing agendas and taking minutes).

-prioritizing workloads.

-liaising with relevant organizations and clients.

-coordinating mail-shots and similar publicity tasks.

-logging or processing bills or expenses.

-Acting as a receptionist and/or meeting and greeting clients.

-Support and facilitate the completion of regular reports. CERTIFICATIONS

-Sabre Air Reservation and Pricing - Sabre Office

-Sabre Air Issuing, refund, re-issue, and re-validation - Sabre Office

-Amadeus Air Reservation and Pricing- Amadeus Office

Contact this candidate