AKHILESHWAR SINGH
Address: ****/** ****** **** ***. Kalakaji New Delhi 110019
Phone: (M) +91-709*******
E-Mail: adc11v@r.postjobfree.com, adc11v@r.postjobfree.com
Alias: Ron Anderson
Strengths :
Skills, Employability and Trainable Screening
Communication and Soft-Skills Assessments
MIS and Records Management
Career Synopsis :
Over 7 years’ experience in International BPO Sector, Business Development &. Inside sales Management.
Two + years’ experience in Domestic Companies. Area Sales and Marketing.
Proficient in Sales & Marketing.2
Have delivered quality output to business by hard work, excellent communication and people skills, leadership ability and
Meticulous nature.
Diploma (3 Yrs.) in Bachelor of Computer Applications Sikkim Manipal University.
Professional Experience :
Organization: Aloka Technology Solutions PVT. LTD Aug2019 – 2020 Present
Designation: Team Manager
Responsible for Production & floor handling entire ATS.
Lead generation Process (United Kingdom)
IVA (Individual Voluntary Arrangements) helping people to get rid of debts in best possible way.
DM (Debt Management) Provide management plan to clients to manage their debts
DRO (Debt relief order) Putting customer in DRO who have no money to pay towards debts.
DL (Debt litigation) While checking criteria of customer & offer them min amount to pay towards debts.
Floor reporting to Management.
Give Process Training to new joiners.
Leads in Customer Relationship management (CRM).
Organization: iYogi Technical Services PVT. LTD Aug’2014 –2019
Designation: Inside sales Manager
Responsible for Sale & Support for the entire iYogi Shop Product & Lead management Process.
Setup meetings between Clients and (ASM) in Small & medium business Market (SMB).
Conveyance Client from sale point of view and always guides them into right direction while understanding their
Requirements.
Interact with Clients while sending them introductory email, Phone Calls, Schedule Meeting.
Create and update the data base of organization & Leads in Customer Relationship management (CRM).
Organization: Pixel web works Pvt. Ltd Feb - 2011 – July 2013
Designation: Team Leader (Operations)
Responsible for Sale in Technical support business.
Handling Inbound and outbound calls for US & UK Clients.
Maintaining 60% of conversion on Revenue per Login (RPL).
Renew Customer with their expired account.
Organization: Videocon D2h (Bharat business Channel Limited)
Designation: Commercial Executive- Jammu Area, India. July - 2010 – Jan - 2011
Reports to manager & store in charge of hardware, MIS, Reports.
To generate reports to reconcile Stock
Allocate work order to FSE (Field Service Engineers
Trainings Attended:
IVA / DM / DRO / DL / SM (Debt Solutions) Lucknow (Niftel PVT. LTD)
IYogi Technical Services Gurgaon training for Sales, VNA & Management Skills,
TATASKY ltd. Noida training of STB as LCD TV’S, Plasma TV’S, DVD’S, Music’s System
Bhart Business Chanel Ltd. (Videocon D2H) CHANDIGHAR, Training of DTH product installation.
Academic Qualification:
10+2 in non medical, J&K State Board of School Education, Jammu, 2006
Diploma (3 Yrs) in Bachelor of Computer Applications Sikkim Manipal University.
Basic Software Course in Computer,NIIT, Jammu
Certificate Course Computer Assembling from CEDTI, Jammu
Others Particulars :
Languages Known: English US & UK, Hindi
Marital status: Unmarried
Date of birth: 11th Mar. 1990
Fathers Name: Mr. Yashpal Singh Charak.
Nationality: INDIAN
Declaration:
I hereby declare that the information furnished above is true to the best of my knowledge.
Date:
Place:
Akhileshwar Singh