Receptionist cum office assistant

Ambika Arrivuoli

Mob: +971-**-*******

WhatsApp: +971*********

E-mail: adc116@r.postjobfree.com

CAREER OBJECTIVE

To seek position in your reputable company where I can use, utilized and further enhance my knowledge gained through education, training and work experience

PERSONAL DETAILS:

Nationality : Indian

Date of Birth : 11/04/1984

Sex : Female

Marital Status : Married

Visa Status : Residence Visa

Visa Expiry : 2020 July

WORK EXPERICIENCE

Company: Global Village, Dubai-UAE

Designation: Sales

From: Sep 2012 to April 2013

Company: Al Noor Gifts Trading LLC Dubai-UAE

Designation: Cashier / Receptionist

From: Sep 2013 to April 2018.

. Company: Vertex Quality Certification, Dubai-UAE

Designation: Tele Sale / Customer Service

From: July 2018 to Feb 2020

RESPONSIBILITES:

Manage large amounts of incoming calls

Identify and assess customers’ needs to achieve satisfaction

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

handle and resolve customer complaints

set up new customer accounts

keep records of customer interactions and transactions

record details of inquiries, comments and complaints

record details of actions taken

prepare and distribute customer activity reports

maintain customer databases

provide feedback on the efficiency of the customer service process

Receive and sort daily mail/deliveries/couriers

Update appointment calendars and schedule meetings/appointments

Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.

EDUCATION QUALIFICATION:

Bachelor of Arts.

PERSONAL SKILLS

Self-motivated and innovative team player with ability to work under minimum supervision.

A result oriented and responsible individual with ability to use intuition to solve complex problems for impossible results.

Good interpersonal and communication skills.

Flexible and punctual

Computer Skills

PASSPORT DETAILS:

Passport No : J2478478

Date of Issue : 03/12/2010

Date of Expiry : 02/12/2020

LANGUAGE:

English.

Hindi

Malayalam

Tamil

INTEREST AND ACTIVITIES:

Reading Books

Drawing

I hereby assure you that all the above-mentioned information is true and correct to the best of my knowledge and belief. If given a chance to serve under your control I am assuring that I shall discharge my duties to the fullest satisfaction to my superiors.

Ambika Arrivuoli

Curriculum Vitae

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