Ahmed Abdelmawgoud

*** * ******** ******

Regina, Saskatchewan, Canada S4R 2Z9

Tel: 306-***-**** Email: adc0xr@r.postjobfree.com

Profile I am a hard worker with good communication skills who works effectively in a team and has ability to meet deadlines. I am a people person and am looking for a new challenge where I can use my existing skills and further develop my career. Job Objective Administrative position focusing on Client Relations/ Customer Service

Education Naser City Cairo Sep 2002 ~ Apr 2008

Bachelors Degree, Social Work

Experience Leonʼs Furniture May 2019 ~ Jun 2019

Show room coordinator/ presenter

ZE Maximum Building Cleaning Ltd. Jan 2018 ~ Present Building Cleaner / Coordinator

Perform a variety of cleaning activities such as

sweeping, mopping, dusting, vacuuming, polishing

and cleaning restrooms. Ensure all rooms are cared for and inspected accordingly. Check stocking levels of all consumables and replace when appropriate.

Carry out heavy cleaning tasks and special projects. DXB Airport, UAE Mar 2015 ~ Sep 2017

Customer Service

Airline or airport customer service involves providing support to airline/ airport customers before a flight, during a flight and after a flight. Typical duties can involve assistance with bookings / reservations,

processing boarding passes and managing check-

Devisers Immigration ins. Law Firm Feb 2014 ~ Feb 2015 Immigration Counselor

Helping clients to obtain visa approvals, conducting surveillance of submitted documents and handling

related legal issues. Demonstrates skills such as

knowledge of immigration rules, integrity,

confidentiality, problem solving, decision making and networking.

U Trust Trading May 2013 ~ Dec 2013

Customer Service/Sales Executive

Key point of contact between an organization and its clients: answering queries, offering advice and

introducing new products. Opening account, clients records and sales, advised customers about the new models and assisted them in determining which item is suitable to their needs. Getting feedback after customer received their orders and ensuring guests satisfaction to repeat business.

Burger King / First Food Services LLC Feb 2010 ~ Feb 2013 Call Center Agent/ Team Leader

Responded to a high volume of telephone inquiries, taking orders, assisting guest complaints with

friendliness and professionalism, referring callers to information packed and other appropriate resources. Skills - proficient at client retention

- excellent on verbal communication ( good listener)

- computer literate ( Microsoft word/ excel/ adobe)

- ability to work under pressure

- decision making

- time management

- self motivation

- conflict resolution

- leadership

- adaptability

- teamwork

- creativity

Language Arabic Native or bilingual proficiency

English Full professional proficiency

References Eduardo Reantorio - Ford Bennett

adc0xr@r.postjobfree.com / 306-***-****

Francis Flores - Burger King

306-***-****

Amy Cleofas - Burger King

adc0xr@r.postjobfree.com / 639-***-****

Interests - telephone communication

- cooking

- child care

- sport football fanatic

- reading

- travelling

- blogging

- volunteer work/ community involvement

- club memberships

Contact this candidate