Administrative Assistant Customer Service

ELORA

MESA

***** **** ** * **** Palm Beach Florida 33411 561-***-**** *********@*****.***

Skills Summary

Bilingual Ability** Seeking A Position With A Growing Company Where My Education And Experiences Can Be Put To Good Use. I Am A Friendly, Loyal And Clearly Dedicated Individual Who Has Ambition To Succeed In Any Given Environment. I Have Extensive Experience In Demonstrating Highlights Of Remarkable Experience In Enforcing Systems Of Positive Behavior Support Huge Knowledge Of Enforcing Scientifically Research-Based Behavioral Interventions Deep Knowledge Of Non-Violent Physical Crisis Intervention Techniques Familiarity With Childhood Mental Disorders Superior Communication Skills.I Am Seeking A Position Where I Can Develop And Excel While Giving My Best To My Employer. Light Maintenance, Background In Supervision And Management, Generate Time Sheets, And Related Reports, Basic Human Resource Knowledge. First Aid And CPR And AED Certified. Excellent At Prioritizing, Adaptability, Multitasking, Critical Thinking, Conflict Resolution Techniques. Calm In Emergency Situations. Knowledge Of Laws And Ordinances, An Governmental Regulations.

Education

Degree / Date of Graduation

John I Leonard High School Diploma Greenacres, Florida Graduated January 2009

Palm Beach State CollegeA.A

Lake Worth, Florida Graduated May 2011

Florida International University Bachelor's Miami, Florida

Graduating November 2019

Experience

Brothers In Arms Security

Administrative Assistant – West Palm Beach, Florida

August 2016 - Currently

Core specialties,

Security risk assessment. Served as liaison between senior management and clients.

Worked to streamline flow of interoffice communications.

Prepared staff schedules.Prepared overall security plans and managed security operations of organization, including assignments and staffing.

Contributed to investigations of property loss, thefts and criminal activities.

Provides timely reports to firm Management.

Manages all security costs through financial analysis.

Maintained and conducted routine checkup of several sites in firm; analyzed failures.

Enforcing security policies.

Defining and planning safety practices.

Handling confidential information.

Leading the implantation of security/safety procedures.

Key skills,

Motivating and directing people

Agile and attention to detail

Strong problem solving skills and customer service

School District Palm Beach County

Administrative Assistant – Community School Palm Springs, Florida

August 2013 - November 2014

Inputs and maintains all Adult, Vocational and Community (AVC) course registration data for each FTE counting period.

Assists with registration for all AVC educational programs, including the collection of fees for fee- supported programs.

Maintains ledgers for leases, School-Age child care and other activity accounts.

Orders all materials required for AVC programs, inputs data to District purchasing and financial systems, and prepares purchase orders.

Pays all bills in a timely fashion and keeps internal accounts information current. Prepare payroll records for all program personnel, including supplemental employees.

Answers the telephone and provides information regarding all community school programs as well as activities for the day school.

Processes all part-time personnel records, maintaining compliance with District guidelines. Prepares room schedules for each day and coordinates the opening of classrooms.

Keep up with governmental regulations.

Maintains confidentiality regarding school and business matters.

Demonstrated ability to deal effectively with parents, students, teachers and the public. Demonstrated knowledge of modern office practices and procedures.

Ability to communicate effectively, both orally and in writing.

School District Palm Beach County

Treasurer Royal Palm Beach, Florida

March 2013 - August 2013

Maintains school internal account fiscal records.

Receives all funds for school internal accounts; issues receipts, makes deposits and verifies and reconciles bank statements.

Issues purchase orders in connection with school funds, verifies invoices and receipts, prepares vouchers including internal accounts and budget accounts and issues checks to vendors.

Maintains budget accounts; verifies and monitors availability of funds; encumbers accounts and adjusts account balances on receipt of actual charges, reconciliation in a high-volume.

Prepares, types and verifies a variety of forms, financial and statistical reports, vouchers, departmental reports and related correspondence.

Prepares reports for annual internal account audit. Maintains appropriate audit tracking system for returned checks. Maintains records of all fund-raising applications.

Assists with various secretarial/clerical functions in the school office.

Reviews and/or prepares various records, logs and reports, i.e., purchase orders and invoices, cost estimates, material requests and inventory reports.

Palm Beach County School District

Community Language Facilitator (CLF) Palm Springs, Florida

July 2012 - February 2013

The CLF Provides home/native language assistance for ELL parents and students. The primary function of the Community Language Facilitator is to provide assistance in the instruction of ELL students and to facilitate native language communication with the home. Their duties may include, but are not limited to: Provide native language translation/interpretation at the schools to support communication with ELL students and their families, Provide native language assistance in the content area classrooms (math, science, social studies, and computer classes) for ELL students, Tutor ELL students, Make home visits for ELL students, Promote the development of Parent Leadership Councils, Participate on school ELL Committee, Access community resources to fit the needs of ELL students and their families, Assist in academic placement procedures, Assist in the registration process, Promote ESOL program compliance, Other school duties, as assigned by principal, as long as five hours are spent working-directly with ELL students.

Bank of America

Bank Teller Delray Beach, Florida

August 2010 - January 2012

Performing front desk duties, Paperwork, Balancing drawers

, Provide leadership to other staff,

Customer Service, Daily production, Refer Customers, Small claims, Debt Collection, organizational and communication skills both written and verbal, work independently, meet deadlines,Word, Excel,

Outlook, Made copies and prepared legal documents, Acquired information from clients, Entered new data into system and sent emails and faxes out to co-workers and customers when needed, Handled official government documents and transcripts.Skills· Communication Skills, Analytical/Research Skills, Computer Literacy, Flexibility, Adaptability, Managing Multiple Priorities, Planning/Organizing, Problem Solving/Reasoning,Small claims experience, Knowledge of the Fair Debt Collection Practices Act, organizational and communication skills both written and verbal, work independently, meet deadlines, high level with Word, Excel and Outlook.

Youfit Health Clubs

Customer Service Representative West Palm Beach, Florida

October 2010 - May 2011

Performing front desk duties, Paperwork, Balancing drawers, Provide leadership to younger staff, Customer Service, Daily production, Sale memberships, Process agreements, Complete memberships, Give look around's, Fully explain machines to customers, Small claims, Debt Collection, organizational and communication skills both written and verbal, work independently, meet deadlines,Word, Excel, Outlook, Made copies and prepared legal documents, Acquired information from patients, Entered new data into system and sent emails and faxes out to co-workers and customers when needed, Handled official government documents and transcripts.Skills·

Communication Skills, Analytical/Research Skills, Computer Literacy, Flexibility, Adaptability, Managing Multiple Priorities, Planning/Organizing, Problem Solving/Reasoning,Small claims experience, Knowledge of the Fair Debt Collection Practices Act, organizational and communication skills both written and verbal, work independently, meet deadlines, high level with Word, Excel and Outlook.

Kidz Medical Service

Newborn Hearing Screener Miami, Florida

February 2010 - October 2010

Performing Hearing Screenings on Newborns, Paperwork, Informing Parents of test results, Answer Phones, Fill-out Referrals, organizational and communication skills both written and verbal, work independently, meet deadlines, Word, Excel, Outlook.

Denis Law Office

Paralegal Assistant Palm Beach, Florida

August 2007 - August 2009

Answering Phones, Copies,Paperwork, Receiving Payments, Balancing drawers, Customer service, Handle claims, Debt Collection, organizational and communication skills both written and verbal, work independently, meet deadlines, Word, Excel, Outlook. Received customers and answered phones, Made copies and prepared legal documents, Received customers payments, Entered new data into system and sent emails and faxes out to co-workers and customers when needed, Unbundled confidential envelopes containing official government documents and transcripts.

Professional Skills

Community language Exam Passes 2012: 59-60 Wpm type :

Cpr & AED Certified :

Seizure training :

Behavior Interventions :

Non violent physical crisis intervention techniques :

Expert Advanced three languages

Tabe Test Certified :

Languages

Spanish: French:

Native Fluent

References available upon request.

Contact this candidate