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Angely,YEO Lay Sa

Blk *** Clementi Ave #28-367 Spore 120421

Email: adc0um@r.postjobfree.com Contact: 9845-3442

Career Objective

To seek a career which is challenging that provides me with the opportunity to tap on my experiences, knowledge and abilities for long term personal growth and career development that can be utilized to the fullest. To continue to excel and develop myself in becoming an effective and resourceful EA, team-leader and ability to contribute positively towards the organization’s objectives and goals. Career Summary

Have over 21 years of excellent organizational skills in Administrative and Secretarial function. Serve as a main contact person for Vice President, Managing Director, Professors, and stakeholders to ensure proper lines of communication. Maintaining good rapport with staff and stakeholders and provide communication, problem solving abilities and maintaining high-level of confidentiality. A team player with strong interpersonal, organization & analytical skills as well as an All-rounder in multi-functional support and responsibilities with experiences in area of Executive support, Office Admin Management, Human Resources, Facilities Management, and Events coordination.

I am valued for my cheerful, positive attitude, professionalism, attention to details as well as a resourcefulness person.

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Professional Experiences

Executive Assistant for APAC

IMI Critical Engineering APAC

Nov 2019 till Mar 2020

Executive Assistant Support

• Provide Executive & Secretarial Support to President of Asia Pacific

• Coordinates regular meeting held in APR & EMEA

• Coordination of VIP, CEO visits to Asia Pacific Region with the local team

• Responsible for Travel & Visa management, hotel and other logistics arrangement

• Preparation & compiling of APAC leadership meeting presentations & agenda

• Taking Minutes of Meeting

• Tracking and updating of strategic core projects & risk profile

• Processing of expenses claim via Concur

• Leave approval on Boardroom system

• Coordination of quarterly APAC newsletter

• Main Coordinator of major events held in APAC

Regional Support Services Team Leader

Eastman Chemical Asia Pacific Pte Ltd

Mar 2015 till Nov 2019

Executive Assistant Support

• Provide Executive & Secretarial Support to Vice President & Managing Director of Asia Pacific

• Coordinates regular meeting held in APR, EMEA, USA

• Coordination of VIP, CEO visits to Asia Pacific Region with the Country local team

• Responsible for Travel & Visa management, hotel and other logistics arrangement

• Preparation of APAC leadership meeting presentations & agenda

• Taking Minutes of Meeting

• Processing of expenses claim via Concur

• Program Manager for HR Mentoring Program for Asia Pacific Region

• HR Training Coordinator for Asia Pacific region

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RSS Team Leader

• Responsible for organization and coordination of regional office operations, policies and resources to facilitate effectiveness & efficiency

• In charge of Asia Pacific Travel & Expense Policy, office Handphone & Carpark Guidelines

• Review and approve Office Supplies requests

• Managing office budget & expenses

• Best Practice Sharing and driving consistency approach among APR offices

Employee Engagement

• Organize Wellness & Corporate Social Responsibility events for Singapore Office

• Consolidation of A.P. Region – Health & Wellness Plans & Budget

• Employer’s Value Proposition (EVP) survey & follow up actions

• Preparation & Coordination of Quarterly Townhall with APR colleagues

• Preparation for recognition of Long Service Award & team recognition Recipients

Executive

National University of Singapore – Cancer Science Institute of Singapore Feb 2013 till Feb 2015

Personal Assistant

• Providing Secretarial & Administrative Support to 3 Snr Professors

• Booking of flight, Visa and hotel accommodation

• Submission of reimbursement claim for Snr Professors

• Managing senior professors’ reimbursements, credit card purchases and leave application

• Preparing of presentations slides for seminars, talks, conferences

• Assistance in updating Professor CV, Biodata and Publication list

• To ensure good and tidy document housekeeping and timely correspondence

Human Resource Function

• Arrangement and sourcing of apartment for viewing Page 4 of 8

• Reservation of accommodation for visitors.

• Facility approval for conference, seminar, meeting rooms

• Assisting Outreach team for logistics arrangement for events/ seminar held 3 times yearly

Administration of Research Grants

• Assist Senior Professors to track their grants and prepare budgets for annual and quarterly forecasts

• Regularly update professors on the utilization of funds on their grants

• Assist senior professors in coordination of input and submission of research proposals and progress reports

• Assist senior professors in requests for virements to grant changes in budget and recruitment of personnel

• Assist in documentation for recruitment to research teams supported grants

Executive

National University of Singapore - Computer Centre Jan 2012 till Nov 2012 Personal Assistant

• Providing Secretarial Support to Director of the IT Department

• Providing administrative support to Management Team Human Resource Function

• Recruitment process for internal dept and liaise with OHR for salary remuneration

• Preparation of onboarding and departure

• Preparing and submission of interview reports for Director’s approval after interview

• Working with Hiring team for screening, interviewing and recruiting candidates

• Updating of monthly organization chart to facilitate headcount

• Bi-monthly HR newsletters update to staff

• Conduct yearly staff meeting - Update of staff headcount, current vacancies, recognition of Long Service Award, sourcing of performance and other logistics arrangement

Training

• Collate internal and external training hours and record for internal/external course

• Generate monthly training report for Quality Metrics Meeting Page 5 of 8

• Keeping track of yearly training budget

• Involved in yearly internal/external audit check for ISO

• Central filing of Certification leading to formal education Office Facilities and Space Management

• Maintenance of office premises, fixtures and furniture

• Seat allocation to internal and contracted staff

• Preparation of pandemic exercise (H1N1) and ensuring sufficient stock is available for PPE (Personal Protective Equipment)

• Logistics arrangement and purchases for pandemic exercise

• Involve in Fire Inspection for office building

• In charge of office stationery and equipment

Management Assistant Officer – Personal Assistant

National University of Singapore - Computer Centre Dec 2007 – Dec 2011 Personal Assistant & Administrative/Financial Role

• Providing Secretarial Support to IT Director of Dept

• Providing administrative support to Management Team

• Booking of flight, visa and hotel accommodation

• Submission of expenses for Director

• Arrangement for events and seminars and handling of logistics

• Facility approval for meeting facilities

• Phone & Service Administrator for IT department

• Maintaining of petty cash float and process small claims

• Processing of department purchase with corporate credit card

• Assigned to be Fire Warden role for the department Human Resource Function

• Arrangement of Interview and preparation of interview folder for panel

• Arrangement of onboarding and leavers

• Maintaining and filing of personal document for staff

• Maintaining of staff leave, leave grouping and training approver

• Updating of Department telephone directory

• Leave Clerk for Dept – Updating of medical and absence Training Function

• Collate and record internal and external training hours for internal/external course

• Generate monthly training report for Quality Metrics Meeting Page 6 of 8

• Keeping track of yearly training budget

• Central filing of Certification leading to formal education Sales & Admin Secretary

K-TRON ASIA PTE LTD June 2002 – Nov 2007

• Assist in administrative and secretarial support to Managing Director and Sales team

• Consolidating annual leave & medical reimbursement for organization

• Preparing correspondences, email communications and sales reports.

• Maintenance of office premises & equipment

• Replenish of pantry supplies and office stationery

• Booking of Travel & Hotel Accommodation for visitors

• Updating Customer Database

• Support sales team to issue Quotation, PO, Service Invoices

• Update Sales Orders into Access Database and SAP Program

(MAPICS)

• Prepare sales leads and enquires to our sales representatives

• Compile weekly & monthly sales report to parent company

• Organize Sales & Service Seminars and in charge of logistics arrangement

Reasons for leaving: For career advancement and change of environment. Secretary of Quality Control Dept

ABB LUMMUS GLOBAL / JGC CORPORATION

(JOINT VENTURE – 2 years contract) Mar 2000 – Mar 2002

• Assist in overall administrative support for Quality Assurance and Quality Control of the department

• Provide secretarial support to HOD of Quality Control

• Consolidating department annual & medical leaves

• Arrangement of travel bookings & hotel accommodation

• Preparing letters, emails & update inspection reports

• Updating of Inspection Reports into Access database Reasons for leaving: End of 2 years project.

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Junior Secretary

JIABIN SERVICES PTE LTD Jan 1999 – Feb 2000

• Provide secretarial & administrative support to the Managing Director and team

• Consolidating staffs annual & medical leaves

• Handling incoming & outgoing mails and courier

• Arrange for Managing Director meetings

• Updating Customer Database

• Liaise with customers and vendors on enquiries

• Purchase of office stationery & equipment

• Issue Quotation, PO and Invoices

• In charge of Accounts Payable and Accounts Receivable Payment and preparing petty cash claims

Reasons for leaving: For career advancement and higher remuneration. Legal Clerk Cum Secretary

M/S DAISY CHUA & CO June 1997 – Dec 1998

• Assisting lawyer in administrative & secretarial support

• Handling phone calls, screen call & customer enquiries

• Filing documents in court

• Preparing legal documentation and correspondence

• Handling incoming & outgoing mails and courier

• Purchase of office stationery & office equipment

• Issue Quotation, PO and Invoices

• In charge of Accounts Payable and Accounts Receivable payment and prepare petty cash claims

Reasons for leaving: For career advancement.

EDUCATIONAL ACHIEVEMENT

2017 Professional Diploma in Human Resources

SNEF

2010-2011 Diploma in International Business

Management Development Institute of Singapore

Southern Cross University – Australia

2000 – 2001 Private Secretary Diploma (PSD)

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Specialist Secretarial Training Centre

1992 – 1996 G.C.E. Ordinary Level

North View Secondary School

COMPUTER LITERACY & OTHERS

Microsoft Office Skills: MS Word, Excel, PowerPoint, Outlook Other Skills: SAP, Concur, MAPICS (processing orders) Concur Completed Project Management Fundamentals in 2018 – NTUC Learning Hub TRAINING & COURSES ATTENDED

- Telephone Etiquette and Manners

- Import & Export Procedures & Documentation – BMC Academy

- Writing Effective Business Correspondence

- Colors of Conversation

- 7 Habits of Highly Effective People

- Mind mapping made easy

- Great Service Begins with me

- Achieving a Leading Image

- Word Power Works

- Edward de Bono’s Six Hats

- Powerful listening from the Inside out

- Art of Masterful Communication using NLP

- Fire Safety Education & Fire Warden Training - 2009

- Workplace First Aid Course – 2011 & 2018

2015 - 2018

- How to Interpret & Apply Employment Act – SHRI

- Secrets of Written Persuasion – SNEF

- Voice & Speech Confidence – Act of Voice

REFERENCES & TESTIMONIAL AVAILABLE UPON REQUEST

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