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Customer Service Sales

Anaheim, CA
April 29, 2020

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Kham Sutamavong

*** *** ***.

San Diego, CA *****

Cell: 619-***-**** / 760-***-****



Bread & Cie 08/2019 - 04/2020

Baker / Machine Maintinance

Machine set up and cleaning in a manage time frame.

Make and shape dough into bread shape then bake them.

Bake the different type of bread in the commercial oven at the right temperature and time.

Janitorial and cleaning at all times.

Albertsons 07/2016 – 05/2018

Cashier Clerk / Night Stocker

Money management.

Assist managers and customers with their needs.

Cashiering, stocking merchandise and products in its correct place.

Customer service, greet customers and assist other cashier with the customers’ needs.

Janitorial work, sweeping, moping, cleaning the bathrooms and break rooms.

Take out trash and recycles to its proper containers.

Make sure store and store aisle is clean and merchandise is in the right place.

California Marketing Group 05/2012 – 02/2014

Customer Service Rep.

Perform outbound/inbound calls for customers.

Answer telephone calls from potential customers who have been solicited through advertisements.

Adjust sales scripts to better target the needs and interests of specific individuals.

Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.

Elite Telecommunications 07/2007 - 02/2008

DBS Residential Installer (Level 2)

Install satellite digital system in residential homes.

Test circuits and components of malfunctioning digital satellite equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.

Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.

Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.

Public relations, money management, and customer service.

Follow all the digital laws and guidelines.

Hewlett Packard (HP) 01/2007 - 06/2007

Test Operator

Follow specific testing guidelines and processes.

Analyzing test results with predetermined parameters.

Collect and report data using specific spreadsheets and applicable databases.

Maintain department logs, records, metrics, and procedures.

Able to effectively communicate both in writing and orally with engineers and customers.

Read and understand test plans and special instructions provided by ES technician or project engineers.

Inspect the all-in-ones output and make appropriate entries in the database for print quality, paper path (jams, folded pages, etc.), or any other issues required by the process.

Run special tests for the project engineers as delegated by the ES technician.

Hometown Capital Funding 10/2005 - 07/2007

Mortgage Consultant

Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.

Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.

Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.

Review loan agreements to ensure that they are complete and accurate according to policy.

Stay abreast of new types of loans and other financial services and products to better meet customers' needs.

Review and update credit and loan files.

Submit applications to credit analysts for verification and recommendation.

La Fitness 09/2003 - 09/2006

Fitness Director

Responsible for all aspects of personal training in the facility.

Manage personal trainers and follow up with clients.

Instruct participants in maintaining exertion levels to maximize benefits from exercise routines.

Plan routines, choose appropriate routines, and choose different movements for each set of muscles, depending on participants' capabilities and limitations.

Evaluate individuals' abilities, needs, and physical conditions, and develop suitable training programs to meet any special requirements.

Monitor participants' progress and adapt programs as needed.

Explain and enforce safety rules and regulations governing sports, recreational activities, and the use of exercise equipment.

Provide clients with information and resources regarding nutrition, weight control, and lifestyle issues.


I graduated in San Diego California at Clairemont High School with a diploma in the class of 1991 with a 3.1 GPA. I've also graduated from San Diego Mesa College with a Physical Education Fitness Specialist Certificate as a Fitness Specialist Personal Trainer on spring of 2005. I'm certified with other certificate as a Personal Trainer as well.

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